Duck n Bao

THE ABSOLUTE WORST SERVICE I'VE EXPERIENCED IN A WHILE! We were so excited to dine here, given the rave reviews, but were treated like we were second-class citizens-in every way possible. We waited almost 10 minutes to be taken to our seats, which were all the way in the back of the restaurant. Mind you, there were plenty of seats in the front, and everyone else in the restaurant had their orders taken immediately and were served before us. After sitting and waiting to have our order taken for 15-20 minutes, to no avail, the server finally graces us with his presence. STILL no proper greeting. He just asked if we'd been helped yet-we said no. He then asks to take our order. No "Oh my goodness! So sorry you've been waiting...what can I get you?!", or any kind of concern shown for paying customers. It was as though we owed HIM something! When we were finally able to order, I asked for a "Mar-"...YES, that's all I was able to get out before he rudely cut me off and curtly said, "ID", with his hand out. We ordered water (which tasted unfiltered) martinis, and dumplings, as an appetizer, OVER AN HOUR TO RECEIVE! Yes, it is a Saturday night, but did I mention that there were ONLY 2 people in the restaurant when we first arrived-all of whom were greeted, had their orders taken, and served well before us. The restaurant was crowded by the time we left! When the dumplings came, I asked which was which (we'd ordered both chicken and pork). The server literally smacked his lips with agitation, sighed and answered... "the chicken ones are at the top", as if we truly bothered him to ask. For our wait to be as long as it was, the dumplings did not align -their taste was no better than what you might purchase at a grocery store. For our entire 2-hour visit, we WERE ONLY SEEN TWICE! In fact, after having to flag someone else down to close out our bill, our original server (this is only his second visit to our table) comes up to our table laughing, saying "I'm sorry, I forgot about you (yes, he actually said that), Can I get you anything?" I told him we'd already closed out, and not one apology, offer to fix things, or any courtesy was given to us. He just let us leave dissatisfied. Originally, we were going to have appetizers and dine in. The wait was so long, and the service so lackluster, that all we wanted to do was take our entrees to go. After waiting for 45 MINUTES to get our food and flagging down the manager, asking for our food, he proceeded to pick up our food, which had been sitting on the pickup table THE WHOLE TIME! AGAIN , NO APOLOGIES, NO EXPLANATION, NO COMPING OF ANYTHING...Please realize, THERE ARE PLENTY OF OTHER PLACES TO DINE, where customers will be happily greeted, treated with respect, promptly served delicious food, and worthy of a return visit. So, in conclusion:POOR SERVICENEGLECTATTITUDEMEDIOCRE FOODNOT RETURNING.And no, you will not see any photos, as with my typical reviews, because, what's there to see?

Likely the best and most authentic Chinese food restaurant in the cypress area. There's traditional sichuan offerings as well as the American food like Orange Chicken for you uninitiated types. They have a nice little selection of dim sum smaller dishes as well as the Peking Duck. The service has always been exactly what it needs to be, just attentive enough and plenty nice. I've ordered here for Thanksgiving and come in when my power was out during the freeze in 2021, they're always ready to serve. There's a neat area to watch some of the chefs make baos and dumplings, and overall inside it feels like a Chinese restaurant that you'd find in any suburban neighborhood. The food has always been spot on and I have yet to have anything that didn't taste great, even if it's not my favorite item. Kung Pai Chicken, Peking Duck, Pork Soup Dumplings, Stif Fried String Bean, and Cumin Lamb are some of my go to's. My recommendations is to not try something you could order at Panda Express and you'll have a good time.

Everything we tried was exactly as described and served fresh and hot. Great selection of items but nothing really made them stand out among other area choices.

There was sewer odor once I opened the door. The restaurant has ample seating for small and big groups. I was quickly seated, and staff were attentive. Food came out pretty fast. I had the pork soup dumplings, pan fried dumplings, Dan Dan noodle, stir-fried rice noodle with beef, and house special boiled fish fillet. The pork soup dumplings had lotsa soup in individual dumplings but the pork and soup were too salty. The pan fried dumplings were sitting on a bed of oil when served. That's bad. The Dan Dan noodle's sauce was too salty. However the noodle texture was good. The stir-fried rice noodle didn't have much flavor, and had only a few slices of beef. Lastly, the house special boiled fish fillet was of the right spice level. The fish fillets were tender. There were black fungus and bean sprouts in the bowl too. Overall the dish was ok. However the rice that came with the fish fillet tasted old. Overall the food wasn't up to standard. I wouldn't return.

CYPRESS, TX 77429 / CHINESE / 06-17-23 / DINNER-The customer service was terrible; no teamwork at all.-The place was dirty, dusty, and booths were run down. Flies buzzing around everywhere.-The dishes and utensils were dirty.-Each of our dishes came out like 15-20 minutes apart.-They didn't have any soy sauce, so they gave us little packets.-The Peking Duck's pancakes were over-steamed. -The soup dumplings were salty AF and tiny.-Pricing is not up to par with their products and service.-It took 10 minutes to get the check.If you are looking for good authentic Chinese food, go elsewhere.

We decided to try this place since we were nearby at the outlet mall and didn't want to drive back south to the Bellaire area before heading back home to DFW. Looking for Asian food, we saw that they had Peking duck and soup dumplings on the menu so we were sold. Walking in, the interior is nice at first glance with lots of wooden beam accents, but looking at it closely, there were torn upholstery at multiple booths. Our party of 7 were seated right away since it was early dinner time. The young lady that was our server was friendly and offered suggestions when I told her it was our first time. Overall, we enjoyed our meal because we were hungry but nothing stood out enough to consider a return visit. Here's a breakdown of the food we ordered: Hot oil wontons - more soy sauce tasting than chili oil which made it salty Scallion pancakes - crispy and tasty, missing a dipping sauce though Pork soup dumplings - the soup inside was light and lacked a depth of pork flavor. The skin was thin and too fragile that resulted in them breaking upon picking up Beef fried rice - decent and standard although a bit on the oily sideStir fried green beans - would have liked a stronger garlic flavor but overall was goodPork belly with buns - nicely braised and tender meat, we liked it better than the duck Whole Peking duck - my main reason for coming here and was the biggest disappointment. The duck was dry and bland like it was not made fresh that day. The soup that came with it was pretty good after adding some chili oil. At $58 for the whole duck, it was a big letdown.

I ordered this to go, and they got my order ready in a timely manner.We tried a couple different kinds of dumplings but our favorite were the three different kinds of soup dumplings!The ambiance inside the restaurant was very nice, it would be fun to sit and eat. The staff was also very nice.

Our party of four arrived just before 7pm on a Saturday evening and waited just a couple of minutes to be seated. As others have mentioned, there was a slight unpleasant smell, but not enough to leave. We had cocktails (mostly Singapore slings) and they were pretty good.Brussels sprouts appetizer was tasty.The main reason for going was the Peking duck, and it did not disappoint. Skin was crispy, but slightly more crisp would have been even better. The spicy house fish was really yummy, with lots of tingle from the Szechwan pepper. Fried rice and sautéed bok choy rounded out the meal nicely.Service was quite attentive; we never wanted for anything and all orders came out promptly.We'll definitely eat here again.

As soon as we entered the restaurant, we were greeted and seated very quickly. Staff was attentive. The restaurant is a bit darker, which is perfect for a date night with your partner or !As for the food:- Peking Duck: 8.2/10 - The duck was flavorful, especially the pieces with the crisp, fatty skin. The sweet and tangy duck sauce and the scallions and green onion helped balance the fattiness of the meat. Definitely try it with the steamed buns! We wished the peking duck came with it instead of the pancakes, which had the meat constantly slipping out of it. - Mapo Tofu - 10/10 - The tofu was nice and soft and we had the option to add ground beef to the dish. The dish was wonderfully spicy and the sichuan peppercorns had a nice mouth numbing sensation!

The food is good... that's about it. When you walk in the door, you're met with a very interesting odor... Once you're here, you don't really recognize it. There is one or two servers that give really good service and definitely deserve a nice tip. My complaint today is the Diet Coke is flat. I told the server and he just smiled and said yeah we know. The manager came over and explained to me that he had tried to contact the vendor several times and they haven't come and helped. The big balls move of the restaurant is to go ahead and charge me $3.95 for a soda that is flat. Unbelievable.Now begins the debate... Do I return with my business or not?