Torchy's Tacos

Every Torchy's besides the first one I ever tried in Houston is always a FAIL!!!! I always take my time having them repeat my order back to me at least 3x and somehow, it's always messed up. Stopped by to grab a bowl and again, she repeated my order back to me 4x, I kid you not. 10 minutes later, my food comes out, mind you it was a to-go order and I'm glad I checked it, but half of what I ordered was missing. I asked for blackened salmon, rice, avocado, lettuce, spinach, grilled onions, cooked cabbage slaw, and peppers. I got regular salmon with rice and lettuce. The manager had to remake it and when she brought it out, she said how everything I ordered was at the bottom but she gave me extra. Girl, no it wasn't. The bowl isn't deep enough for me to have missed "everything at the bottom". Sigh.

I haven't had any issues here and the food is consistent as far as Torchy's Tacos go. I also didn't know you could have a small queso until this year and I had gone to Torchy's for years lol.

Visiting from out of state.....Stopped by for brunch after landing at the airport. Loved the flavors of the tacos. Few items were not available as they were waiting for some delivers to come in. Nonetheless since we were eating at Torchys for the first time, we didn't mind trying other available options.Dont remember the names of all the tacos but between the 8 of us, we had pretty much ordered every taco on the menu :)Loved their salsas.

Here's an UPDATE on my experience, Theresa Cano reaches out to me via email on August 22, 2023 and I share my experience with her . SHE offers to send me a gift card for my horrid experience. Weeks go by and I haven't received anything so on September 23, 2023 I reach out to her letting her know that I haven't received anything and just wanted to follow up with her . Theresa Cano then says "Hi. You should have received that GC a long time ago. I will check the box to make sure nothing was returned but I sent that out. I assumed you received it since I didn't hear anything from you. " It was the tone and delivery that I didn't like AT ALL . But I still just kindly let her know I didn't receive anything and got no response. On October 4,2023 I reached out AGAIN and got zero response. This explains CLEARLY why that store is an absolute disaster when you have people in leadership roles that just want to shut you up instead of fixing the problem.

My visits to Torchy's are always consistently good and this location was no exception. Lots of parking in the lot. Service was quick and friendly. The queso and tacos were great as always.

First things first, the queso here is fire!!! My boyfriend always talked about it and I finally got to try it! Stopped by here on a Thursday and it wasn't too busy. The person that helped us out with ordering I forgot their name (red/orange hair and glasses) was funny and nice! We weren't rushed or anything but felt welcomed. Service was good! We got the hillbilly queso and that was inhaled by my boyfriend and I. We also got the trailer park taco, Mr.orange, and the chicken fajita! All the tacos were filled up pretty good and seasoned well too. It isn't your traditional Mexican food but it is pretty good. Although it was good it isn't something we'd get all the time though. Maybe once a week or two weeks. Well balanced but on the heavier side. A solid filling meal! There is a small bar for you to order drinks and they have daily specials I believe. On Thursdays I think the drinks are 50% off the torchys martini. We got the torchys Paloma! It wasn't that strong but still pretty good. Tables were clean and modern inside. A very casual sit down restaurant!

The jerk chicken taco and the chicken fajita taco were both bulging with meat, warm and most importantly flavorful unlike at most Tex mex places. I loved the different sauces and cold beer. The wait was a bit too long and the guacamole was fine but could use more fresh cilantro and other typical fixings that make it spicy. Thank goodness it was not drenched in lime. The tacos were excellent and beat any from an upscale restaurant. Such a good value too! We will be back!

Went into Greenhouse location tonight. This place is so dirty and messy. I'll post some pictures. They don't have wine anymore. The drinks are not that good. Food is still good, but I am worried that there's droppings in it. Need a good manager to clean this place up! Do better!

There were missing items on my order. Although their food is really good. The service wasnt as good

We catered our employee lunch today from Torchy's and the food wasgreat. Thier party packs have everything you need for taking care of a group. My staff loved the food and I loved the great service that everyone at the store provided. Thanks again. Dan AutoNation USA Katy.