Dunkin'

First time trying Dunkin'! I heard that it is an east coast thing and never realized there were stores close to me so I never tried it. I was pleasantly surprised by the very clean exterior and interior of the store. I ordered online and my drinks/food were ready within 3-5 minutes of waiting. The staff were polite and very helpful. I got a classic iced coffee, bacon wake up wrap, and a sausage wake up wrap. The iced coffee was a lot better than I expected and the wake up wraps were tasty! My wife got a white chocolate mocha and an everything bagel with cream cheese. She felt the white chocolate mocha was underwhelming but the bagel was very good.Will definitely be coming to Dunkin' more often!

Alright, enough is enough. I have been holding back writing this review, but this Dunkin has failed me so many times.So many messed up orders, crazy long wait times, and many occasions where I've ordered ahead and had the person behind the counter look at me blankly and not know how to view app orders.I've waited 20 minutes for an egg wrap and a latte many times. I'd feel different if this place was always swamped or they were very busy, but what blows my mind is that it's always empty. There's never a line, or lots of orders ahead of me. It seems like the management and staff are completely checked out and also have no interest in getting things done in a reasonable amount of time.I've worked as a barista, and typically when someone orders coffee and a sandwich, the person puts the sandwich in the oven, and then works on the coffee. Here, they put the sandwich in the microwave, stare at it, wait for it to be done, then take the sandwich out/let it go cold, walk away for a few minutes, and then work on the coffee afterward. It just doesn't make any sense. I've even had DoorDashers complain to me jokingly via text when I've done delivery.I've been to lots of Dunkin's in my day, but I've never encountered one like this, or any fast food restaurant like this to be honest.Hope y'all can improve, because you're only 5 minutes away from my apartment, and I don't want to continue to have to do the 20 minute drive just to go the other location.

First time trying Dunkin' and it was pretty good.Egg, cheese, and sausage on a croissant: 4/5. I wanted to try this bfast sando because it recently got the #1 spot (out of 11) on a fast food breakfast sandwich ranking (https://www.tastingtable.com/1672325/fast-food-breakfast-sandwiches/). While it did not knock off my #1, it was quite good. And it appears that they serve this all day...The 3-person crew behind the counter were reasonably responsive and helpful, unlike what I have read about on other reviews. But there was a serious stink in the place when I got there (not sure what was burned).

This was my first visit to Dunkin', prompted by the new Dunkin' perk added to my AMEX credit card. I used the app to order ahead, ensuring my items would be ready upon arrival. When I got there, my order was indeed ready, but the store was empty. The employees, casually sitting at the tables, pointed to my order without much professionalism. The coffee was just okay, and the donut holes were a bit dry.

The turkey sandwich's English muffin was thick and bland. The rest was okay. The hash browns were under seasoned. The chai latte was flavorless milk. The servers didn't want to be there. One was on their personal phone and the other seemed bored. The place is sparsely decorated, making it seem unwelcoming

I came to get the spider donuts that are so damn funny on social media right now. I was wanting to buy a dozen of them, but they are the saddest, sorry looking things compared to how they are advertised. I didn't buy any. Then I bought a single donut and as I was paying the cashiers area was FILTHY!!! Like it's never been cleaned. The machines were full of dust & debris and I literally paid with my card because I could tap and not touch anything. Ew, you guys, clean it up!! Gross!

I dont understand why the workers are SO RUDE HERE! Ive been to this location 4 times now and every single time theyre either making the drink wrong or something is missing. Today I ordered a medium iced cappuccino with oatmilk and added an espresso shot. What I received was a blended drink that was just straight up milk. The latina lady argued with me saying this is how iced cappuccinos are made and that theyre a blended drink. I asked if they can re-make it for me because I ordered through the app and this is not how an iced cappuccino is described and its under the iced drinks not the frozen drinks. She refused to remake my drink and gave it back to me. I decided to just throw it away and never come back to this place ever again. It wasn't worth it to keep going back and forth with this person who doesn't even know how to do their job. Props to you lady for the amazing customer service.

Came in at 8 in the morning, you would think the donuts would be fresh right?! Not here! The powdered munchkin tasted stale , has like a weird after taste . Disappointed yet again . Craving for Bavarian crème , how many bites til you get to the crème part??? It was literally just in the middle . I've had em where as soon as you bite you get the crème.. the powdered munchkin tastes stale.The lady at the register was nice tho.

I usually love Dunkin ice decaf coffee but I guess this one needs to have a refresher course in making it. The last three times it's been extremely weak and flavorless. I'm tired of throwing away nearly $5.00 on it. If only they could find out how Sunnyvale and the Winchester store in SJ make theirs--consistently delicious.Staff is very nice.

I went to Dunkin' earlier today and I was disappointed. The employees were lousy and the donuts were tasteless. I got a coffee and I didn't like the creamer and I asked to just get a black coffee and she said "No."