RuChDa Wings

The food is delicious. The service attitude is also very good Very good value, lots of portions, my friends all enjoyed the meal

Great food all around! Love the wings. Would definitely recommend. Just hard pronouncing the name

Crappy service and mediocre, over priced food is what you're in for at Ruchda Wings. I was nearby but wanted to just call my order in, quickly pick it up, and be on my way. When I called someone answered and immediately said "hold please". I held for a while but no one ever came back to the phone. I called back a second time and same thing, "hold". Well I held and again they never came back. I called a third and final time. This time someone answered by saying "hello" as if it was a personal phone line instead of a professionally ran business. Before I could say anything they hung up. Thinking they must be unusually crowded and busy, I gave them the benefit of the doubt and just headed on over to place my order in person instead. I walked in roughly 5 minutes later, and to my surprise, was the only customer in the restaurant. I saw the cordless phone idly sitting on the counter and the cashier leaning over the counter watching television. I asked the cashier about the horrible phone service and his response was "what is your order?". Thinking he must not have heard me with a response like that I asked again. He nodded like he heard me the first time but basically dismissed the question. The rest of his interaction with me was very passive aggressive and rude as if I was encroaching on his time. Ruchda wings quick tip, if you plan on remaining in business and serving this community for the long run your customer service practices need a major overhaul and improvement. There are plenty of wing and fish spots in Atlanta to choose from who have an appreciation for their customers and I will easily be spending my money elsewhere.

Nasty not good and they charge for extra blue cheese if the wings can't be nasy if you chargeing extra for blue cheese

The wings are pretty good but the fries are served stale like they've been sitting out overnight

Service today was horrible. I live 22 mins away and called to place my order prior to arriving. The young lady immediately placed me on hold. After 4 mins, she came back to the phone and hung up. I called back when I was 10 mins out. She immediately placed me on hold. After 4 mins, I hung up. I walked in RuChDa on Campbellton Fairburn and placed my order. As I was walking away, I witnessed the young lady, Shayna, answer the phone, immediately place the caller on hold and then go back to scrolling in her phone. About 4 mins later she went back to the phone and took the order. Owners should have a secret shopper call to place an order and another one order in store to watch the behaviors paying customers eta have to experience. Shayna's lack of customer service is unacceptable.

Please check your food and receipt before leaving, matter of fact count your wings. I ordered wings on a Friday night. First I was on hold for 12 minutes before my order was taken. When I arrived to get my food the cashier quickly opened the box and closed it. I opened the box before Leaving because I couldn't believe 30 wings could fit in a regular take out box. I ordered half Shanghai and half honey lemon pepper. When I got home I had 25 wings some Shanghai and some Hot lemon pepper with a large order of under cooked okra. When I called to complain the cashier told me don't eat the food and bring it back the next day to exchange because they were closing. This has to be the worst customer service ever and the wings were so small they probably could have fit a 50 piece in the box. Ruchda will Never get another dime from me!! This place has never been the same since they changed owners.

Food wasn't good. Waste of money. I'm far from a picky eater. Ordered tenders, they were burned. Fries tasted like paper

Great wings! Lots of flavors to choose from. Wings aren't huge either. Pretty fast service if you call it in. 10-15mins if you order at the counter.

I always get the 10 pc combo with a varied choice of fried rice - it's consistently good. The customer service is solid too. Highly recommend.