Pollo Campero
Pollo Campero
Empanada trio
outside
outside
interior
Drive thru
Menu
To go
Inside , nice and clean
Nice and casual interior
pizza
Half Chicken Special, all white meat with x2 orders of fried plantains and a dinner roll
food
food
interior
chicken wings, fried chicken, chicken wings and fried chicken, bbq wings, poultry, food, chicken, bbq chicken, fried chicken wings
Fries and grilled chicken
Pollo campero
I was so excited to try yall, but it wasn't what i expected honestly. I might as well go to mcdonalds & pay less &get way better quality
Chicken with yucca fries & corn salad
Slippery unkept floors
Filthy bathrooms
Amazing fried chicken, the grilled variety were dried out and cool, they weren't fresh
menu
Hillary C.
Feb 3, 2024
The management in this location is trash. They never have chicken ready and will just flat out refuse to make the grilled chicken some days. No matter what you order they never just give it to you in the drive thru and ask you to go park sometimes promptly forgetting about your existence so you have to go inside to ask for your order or go through the drive thru again. My guess is their drive thru is on a timer and they are supposed to keep it under a certain time per transaction but they can't because they never have any chicken actually ready. If you can't manage a drive thru properly, don't have one.
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Sydney J.
Aug 17, 2023
I should start out by saying I didn't get to eat there, but the customer service was amazing. I tried to place an online order for a Campero Bowl, and they called me within like three minutes after placing the order to let me know that they were out of some of the ingredients and we're not able to make the bowls right now. She advised me to cancel the order online. *ps the 2 restaurants next door had signs up that said City Issue no water so Im assuming thats why they couldn't provide my request* It didn't allow me to do that so I called back and hit the buttons to speak with customer service. And the lady I spoke with had a personable attitude and positive and quick in solving the situation. She confirmed that she had my order information and then she was going to reach out to the restaurant location and put me on hold. within three minutes.,She was back on the phone with me letting me know that she canceled the order and has already processed the refund & confirmed the amount of refund, then apologized for the situation. So while I am still excited to try their food when they are back in stock, I was very impressed with the customer service. Because you don't get that anymore, especially not at a fast food restaurant. Very professional!! it was so easy to get the problem solved that I am going to definitely be giving them a second chance, so they are losing one star just because they were unable to provide my food.
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Fame L.
Apr 13, 2023
I really hate when I go to a restaurant and the food was good then you go back now the food has gone from good to bad. I went here expecting some good fried chicken and what I got was old food that was probably sitting around for a while. I will not be coming back.
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Crystal D.
Mar 14, 2023
If I could give this location a negative -5 stars, That would be the perfect rating ! ALWAYS ,always out of food and BAGS!!! Just Horrible service and constantly getting the orders WRONG and never answer the phone (I'm not sure the number on the receipt is even real' it's just a Voicemail ).... Today will definitely be the last time I ever go to this location in Katy. My advice, CHECK YOUR ORDER because they are not .
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Juan H.
Mar 4, 2023
Hair in the food, employee had extremely dirty nails, the order was wrong. The food ended in the trash!
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Chantel C.
Jan 26, 2024
Had a craving for some empanads, and you can't best getting 3 and a side for under $8. I got plantains as a side they were sweet and cooked well. The empanadas are flavorful and perfect for a snack.
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Camilo L.
Jan 28, 2024
This location NEVER have fry chicken... This is the 5th time i come to buy a fry meal and they always say they don't have any left... i feel like they just don't want to make it its ridiculous,and when they finally do have some, you have to wait like 15 minute... what kinda fast food restaurant is this.
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Kenny G.
Mar 26, 2024
Very good chicken and sandwiches and wings and lots of sides to choose from. Including plantains.
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Hendi L.
Jan 20, 2024
We ordered waited 15 min and other customers came in and got served immediately they ended up whit our order they took it back in worker came out and apologized and sed they would give us more food and the table of 15 people still got served first ended up waiting more then 40 min more for our food and still managed not to give us all out sides and napkins shitty service never coming back yall had one job shit crazy
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Tammy M.
Jul 14, 2023
This is not the first time that I order mixed and get the dark pieces, but this time it was different. I opened the box in the car and went inside, I told them what happened and I was asked if I had touched the pieces, I said no. Now I wonder why was I asked that question, is it for the pieces to be given to some other customer? I can't trust the way food is handled anymore.
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Rated: 3.5 (13 reviews)
Chicken Shop, Cajun/Creole, Seafood
