Pokeworks

We came when they were doing a BOGO free special and it was so good! Ingredients were fresh, staff was friendly and the bowls were filled well. Good spot if you want some good poke!

I've been coming to Pokeworks for years and have always loved it. Last year I got food poisoning from a bowl and waited this long to order again. Unfortunately this time wasn't any better. The tuna was grey and did not taste fresh and the shrimp had the same effect. Also I was a little dismayed In that the prices seemed to be higher and the scoop and bowl sizes smaller and smaller. When pokeworks first opened it was the best and it's just gone down hill. I will be finding another poke option from now on.

4.5 starsMy favorite poke bowl place in Houston!Every time I've come I always order the poke-your-way with three proteins. You can get as many toppings as you want and proteins include tofu, chicken, salmon sashimi, tuna sashimi, as well as spicy tuna and spicy salmon. My got-tos are two scoops of salmon and one scoop of tuna. The ingredients are very fresh and portions generous. By the time you get to the end of the line your bowl is brimming with so many toppings that it looks like a little mountain.I enjoy the pokeworks classic dressing as well as the ponzu shoyu. If you're not sure which one to get, you can ask for a sample and the friendly staff will happily let you try. Seriously, every time I've come I've always been impressed with the service and attitude of the staff here. My husband asked for a water cup with a lid for our toddler, and the worker went to the back and looked up and down for awhile (we could see him) before returning with a brand new package of cups and lids that he opened in front of us. They also serve you with a smile, so you don't feel bad for getting every single topping, lol. I have to say this is quite rare for a fast food joint. Definitely contributes to a good dining experience!My only complaint (hence 4.5 stars) is that the rice in the spam musubi is mushy, and that just really bothers me. However, my son Loves their musubi so we still get it every time. If you're a fan of poke bowls, definitely come give pokeoworks a try!

Service - horrible. I ordered online for delivery from the Pokeworks website. The order was first delayed an hour and then cancelled an hour and half later. When I saw the notification, it told me to talk the store. So I called them, hoping to get a resolution. Instead, I was told the order was picked up by a DoorDasher awhile ago and not thier fault, yet the Pokeworks website told me to talk to them. I asked to speak to a manager, which they refused but they did call thier manager behind the scenes. The manager also refused to help and refused to speak to me. So still hungry, I drove to store to talk in person. Again they said it was my fault for using the Pokeworks website, I should have used an different app. So again I requested to speak to manager, but they refused and called the manager in the back and refused to let me talk to the manager. Instead, they said I could come back tomorrow and talk to him. They never apologized. They never took ownership for my poor experience. They eventually agreed to make me my order and refund the delivery fee...after 20 minutes of talking after my order was 1.5 hrs late!!And the worst part is the food is good. We've ordered from this place just about every week for months! And this is how they treat a loyal repeat customer!! They blame me for using their website and expecting the food I ordered to be delivered as promised!

Used to be my go-to, but this location has really gone downhill in the last few months. Most recently, I went on a Friday- they had zero mixed greens. Decided to order anyways and went with the brown rice. It was very over cooked. There was no one in there, but I stood and waited for about 10 minutes as the employee was working on an online order- very slowly. Two employees in the back chatting as I kept waiting. The employee then worked on half my order and midway through, went back to finish the online order as I continued to wait. This has been a pattern recently as well as the quality going down. Hope they turn it around as it's a great location and I've always enjoyed the food.

Got sick from the spicy Tuna! This is the first time I have gotten sick, I used to go there all the time. Now I don't want to go because I don't want to experience that again!

Staff were friendly and helped explain the process. It's kind of like chipotle. Got a #2 signature and #2 poke your way. Tried the noodle base but preferred my wife's white rice base more. I asked for a little bit of everything. I kept saying I'd like "whatever comes with it" but they kept replying "nothing comes with it". So I guess you gotta say "everything that doesn't have an extra charge to it" and they understand that better. To me it's potatoes potatoes.

For a city that seemingly has all the world's cuisines (#1), a sore subject has been the abysmal Hawaiian food scene that is a poor attempt or national chain. Pokéworks is part of the latter, which is a more acceptable outcome than the alternative (#2). It is far from ideal but has managed to help me scratch the itch whenever I'm looking for a taste of Hawaii.The fast casual setup is ideal for people who are on the go. Takeout is encouraged here, mainly due to lack of seating (More like a wall counter) and the minimal staffing. It's a solid lunch option in the area and a good place for a snack. Parking is a cinch since it shares the same lot as Costco and LA Fitness.The poke is not going to be life-changing, but it can be a solid fix for anyone who's looking for it. The ahi tuna and plethora of salmon options are on full display. I don't know now if anyone is allowed to sample, but I've been fortunate to have each one here. The umami ahi and yuzu ponzu salmon are the ones to get for me, and I tend to get the combination of both proteins.The bang bang chicken and sweet shoyu tofu options are a bit laughable but may work for those with certain dietary restrictions. The poke burrito is a bit disappointing sometimes since the rice is heavy, but the fish is minimal. While I don't mind their mini musubi, I do mind the price.I'm not even sure if this is the best location in Houston, but I can attest that it is a solid option for anyone who is in the area and craving poke with minimal expectations. Last but not least, I would recommend signing up for their rewards program just to score points and discounts.__________(#1) This is sarcasm. Deal with it, Houstonians.(#2) None at all.

I haven't been here in a 3 months so came today for the father's day discount to order several regular bowls. We immediately said we wanted so many regular bowls with the specified bases & proteins for each.They pulled out the regular bowls & they were literally now half the size. We couldn't believe they cut the regular size bowl in half while still charging the same. Unbelievable!...They started the bowls & we were all set on this being a meal for us to celebrate Father's day so we continued with the order. My sister paid & placed under her account. Even with the discount it was overpriced for the serving size. Very disappointing & let down. Used to be good. Not anymore.We can't see any reason for me or my family or friends coming back.

Great Service. Thank you Lydia !!!I had a great experience at Pokeworks on Weslayan Street. The food was fresh, delicious, and customizable. I ordered the poke bowl with salmon, tuna, and ponzu sauce. It was filling and satisfying.But what really made my visit memorable was the service from Lydia. She was friendly, attentive, and helpful. She greeted me with a smile and explained the menu options clearly. She also gave me some recommendations based on my preferences. She made me feel welcome and appreciated.I would definitely recommend Pokeworks to anyone looking for a healthy and tasty meal. And if you go there, ask for Lydia. She will make your day better. Thank you, Lydia, for your excellent service!