Pancake Social

Food?! Ehh. Service?! Uhhh. For today's visit, they were much busier than my last. Based on that previous experience, I returned today. If solely based on today's experience, I'd return if someone wanted to go, but it wouldn't be my recommendation. Anytime I see someone more concerned with their phone than the food sitting in the window for ANYone's table, it's a problem. I know the 2-3 tables waiting on that food would likely not appreciate knowing the wait for their chew could've ended several minutes sooner, if only the young lady would've put her phone down and picked up them plates. I ordered the Pancake Plate and my pancakes and bacon were barely warm, which came out several minutes after my partner's salty Biscuits & Gravy. Despite asking for silverware twice, it finally came after the food. When half done with my pancakes, that's when my scrambled eggs with cheese and sausage arrived to the table. See the picture?! Does that look like $1.50 worth of cheese to you? It doesn't to me. But thankfully, they were hot. Knowing they can do better, because they have when I was in a party of seven bs today's party of two, I expected better. But I'll just chop it up as an "off" but busy day.I'd give 2.5 stars, but since that's not an option, 2 it is. Hopefully next time it's better. If not, that time will def be my last.

Today was not the day. Understandably, this location was busier than usual. However, I believe you should prepare for the best. I'll start with the positives. Jonah was great and authentically friendly. The tater tots were consistently good. The grapefruit juice was just as good as the last time. The food was a bit cold when it came out. Our food came out almost 7 minutes apart. I watched food sit at the pass for several minutes (at least 10) before it was delivered to a table of 2 who were there and ordered well before we did. The pancakes and bacon were not hot and the eggs and pork sausage, which came out several minutes after the pancakes was hot but left a lot to the imagination. My biscuit and gravy was not the best. It was Luke warm and the biscuit was extremely salty. So salty that it cut through the chicken and gravy. The gravy was delicious but again only Luke warm. The chicken was seasoned well but could have been a little warmer. Nia, who was our server the last time we were here, stopped by and checked on us. She is one of the best parts of this location. Keep her! Nevertheless, it is a busy and rainy Sunday and I hope that the experience today is not indicative of normal for this location.

Service.Waited to be seated & once shown to our table, there might have been some miscommunication who was serving the table. It took about 15min to have a server take our order.Order was simple, cortado & drip coffee. The server who took our order hadn't came to bring us our coffee but I did see her and about three other staffers pointing and looking at different directions of the dining area. The server who took our order then got BZ w/ making coffee, so, I had thought she was making our coffee and didn't mind waiting.Unfortunately, she wasn't making our coffees we ordered but I think she got tagged to serve up the coffee orders. Some time lapsed & another server passed us up & git her attn to ask her about our coffee order & who would take our order as the other server hadn't came back and seemed assigned otherwise. She kindly took our orders & I changed my coffee order from a cortado to a cappuccino & we processed to place the entirety of our order which were two main entrees in addition to the coffees. When our coffees were delivered; I received the precocious order, but, when the secondary server walked by, she immediately noticed it was incorrect & she took the time to replace it.Our food took about 30min & the hostess along w/ our server apologized to the lengthy wait....I don't believe I will visit this location again. I noticed that there was another location @ Ponce & will give that location a try. But, besides this... if their service is no btr, then, I will not revisit for a third time.I had to put sugar packets in the btm of the table bc it was unbalanced and the 1st server (who came by who took our order that didn't even give us the courtesy to let us know that she was pulled elsewhere & she should have replaced her service w/ another, instead we had to figure it out and wait to ask another server for assistance) did not have a solution for the issue.

Definitely a personal favorite. Grits, sausage, eggs and pancakes were all made to perfection. I think this place definitely has staying power great food at a very reasonable price. Can't wait to come back.

Glad to have a Pancake Social over on the west side now! A cute, clean space with plenty of tables outside.

I will begin by saying: I am not from the Atlanta. I met someone at this restaurant for brunch. I would have to say following the GPS; I missed the entrance. The building is supper cute. The ambiance is is nice but the place is really small and cramped. I would not recommend big groups for this restaurant. The staff is very friendly and helpful. The place is really clean. We were sad relatively quickly. The food was not bad, but they were several things that I personally did not like. The pancakes were really thin. I had chicken and biscuits. The chicken was absolutely delicious and so was the gravy. However, the biscuit was grainy. If I remember correctly, the menu said it was a butter, flaky biscuit, but that was not what I receive. Sorry for the half eaten meal picture, but if someone zooms into the picture one can see how grainy that biscuit really was. We were given paper menus that look like they had been swiped many times. I appreciate the fact of the cleanliness, but laminate then or get a different material than paper. After we order, I realized that there was a QR codes for the menu. Maybe this was just me but the menu was not really clear. I understand what they were going for by putting some slang words, but not everybody understands slang words and or other languages. But other than that. I liked the place and I would surely revisit this place.

Got seated relatively quickly. Waited 15 minutes to order drinks, waiting med 45 minutes to get the drinks, waited 1 hour to get food... The "mimosa" was 75% OJ with approx 2 inches of pulp separated on top Eggs Benedict: hollandaise was crystallized and had a crust on it. Either very old or had sat on the hatch for a WHILE. Honey Chicken bites: so salty I refused to give them to my daughter and also couldn't eat myself Pancake was solid. 1/10 overall. Won't be back unless I have to. The servers literally stood at the service hatch for 5-10 minutes at a time while drinks sat on the bar and instead of actually tending to tables. Maybe that was their "safe space" or they knew everyone in the place was getting frustrated and didn't want to deal with the hassle.

Great food and service. The pancakes are really good! Eggs benny and all the chicken dishes are also so so good.

So first off we never even got to eat. We came in party of two sat at a table so small that two plates wouldn't fit on it with a joke of a seat. That was this little tiny stool. Right in a high traffic area. Then we asked to be moved and they told us that we had to get back in the weight line and we would have to wait another 15 or 20 minutes to be set. Customer service is a joke everywhere now and this happens to be one of the biggest jokes that I've come across in a long time. You guys need to figure out what your priorities are. It was supposed to be our first time trying this place. We won't be back.

Food was delicious and great portions. The staff were friendly and helpful. The place super cute and clean.