Suptea Lab

I ordered the Suptealab milk tea expecting some kind of classic house milk tea. What I got looked and tasted just like milk. I asked a worker to clarify that they hadn't forgotten to put in the tea and she told me if I wanted it stronger, I should have ordered light ice. I showed her the drink and explained that I did in fact order light ice. She still insists that there's tea in it, it's just VERY light tea. took it home to my boyfriend and asked him to try it without hinting at anything and he immediately said "this just tastes like milk"The worker said to try a different milk tea next time, but there won't be a next time. I'm definitely not going back. If you are planning on coming here, definitely get something else.

Been wanting to try Suptea since they're the newest boba kid in the Grand block.They really don't have much competition. The closest boba spots are either Downtown or in Piedmont! Came by to get some bento fried chicken thighs for a quick dinner. They nearly forgot my order, so I had to wait an extra 15 mins, but it's ok. They have lots of seating inside so you can dine in or enjoy some convo with your friends in their shop. They also allowed me to bring my dog in while I waited.The bento is pretty filling. I liked the flavors of the chicken thighs, kind of reminds me of katsu but not as crispy. A little heavy on the sauces which made it a little too salty. But I liked that there were like two steamed broccoli and perfectly cooked white rice. Their ube drink looked pretty good and caffeine-free, it was alright though. Flavor tasted powdered and their honey boba is more translucent and lighter in texture than real tapioca pearls. I liked that they played Cantonese music overhead. Their menu is super easy to read too. Would def like to try their tea drinks, and if you're in a pinch for some affordable bento takeout come to Suptea.

Grape Potion: 0% additional sweet, regular ice. Delish, refreshing, the kyoho grape juice and "grape" jelly add plenty of sweetness so it's actually quite sweet without added sweetness. really hit the spot after an afternoon full of errands and me running out of juice. funny thing is i shared a sip with someone who had never had kyoho and she didn't think it was grape but some other exotic fruit. A and I have eaten fresh kyoho many times before and thought it tasted just like. shared the salt and pepper tofu, light spice - thin, perfectly crispy coating, super hot and so so soft inside. Be careful of the first bites because it comes freshly fried. appreciate that they use real fruit and make drinks to order so we can specify sweetness and ice levels. wish they had reusable (not disposable) cups for in-store use. we only interacted with staff at counter but the guy was nice. and the restroom was clean and well stocked (pet peeve: anyplace that serves drinks, especially tea/coffee, and doesn't have a restroom!)

Was in the area for an appointment and had some time to kill. Came across this boba tea place. It took me some time to order as I couldn't make up my mind. Ended up being basic and getting a jasmine tea (no milk) less sweet with boba. It was decent, I lowkey wish I had asked for a bit more sweetner, but it was still lovely to drink. We also ordered their savory pancake wrap. The flavors were good but it was very oily. It took quite some time to receive that, but it was because they make it upon ordering so it takes time. The bathroom was relatively clean as was the restaurant. Overall, I thought it was pretty good and I would come back!

Hit or miss in my experience. I've had amazing tea flavor and experience, and other times very lackluster. Even with less ice and less sweet it was still packed with half a cup of ice and too sweet for me, which is too bad since the tea flavor was good/strong last time. The snacks are quite pricy, I'll have to try them next time. There is some seating in here, so you can hangout to eat and have your tea. Service is fine, drinks don't take long to come out.

Got a mango slush with boba and a ube coconut with boba. The mango slush was good, but there were some coconut jellies that I didn't ask for and didn't like. The ube coconut wasn't very good. I like ube, but the chunks along with the boba just didn't really come up the straw. It could have been better blended or as a different consistency.

Suptea Lab opened where Brite Cleaners once was. Decor basically a posted menu & pics of drinks. Order at counter or at kiosk next to wall. Bites/sips came about 10 minutes later. Just a few tables inside...Offerings: fruity/milky drinks, (themes of fruit, coconut, mango), food menu: snacksSips: matcha latte (6) no sugar, less ice-shook it a few times re instructions. Ceremonial latte bland as no sugar added. Tasted powdery.-had subtle velvet feel. Overall better than others.Bites: popcorn chicken (7.99) mala spicy-small tender morsels thigh meat crunchy on outside, moist inside.-evenly coated with yum mala kick, flava enhanced with prescence of basil leaves.--may be "the best popcorn chicken in town"/bay area. Generous serving, reasonable price.4ish stars. Artificial lighting decreased quality of food photo... the food section is worth exploring. The drinks maybe not.August promo: BOGO fruity drinks...

Nice new addition to the Lake Merritt/ Lakeshore area! I love how their menu displays how your drink will be presented as well as if it's caffeinated/ dairy free / etc. I love how the menu has unique selections, and not overwhelmed with many drinks like other boba spots ! A lot of the drinks were on the sweeter side, so 50-75% was perfect for the fruity drinks, if you want to bring out the tea flavor more or the fresh fruits!My favorite was the overly peachy with crystal boba and the coco fresh ube with coconut noodle! I will have to come back to try out more of their menu items as well as their hot food selections!

First time trying the mango coco drink, the coco pieces are amazing. Totally yummy. I went for the passion fruit tea for the cold rainy day and also very good, yummy jelly and I added boba. Quick service and nice workers as always.

Whenever I'm in the grand lake area I ALWAYS stop at Suptea Lab. It's one of the few boba places with unique, delicious drinks and delicious snacks! I'd recommend the strawberry potion and the mango osmanthus tea. And you can never go wrong with fried chicken and fries! The owner is super friendly and the place is cute. Do yourself a favor and go!