Lotus Seafood

I love lotus but my experiences at this location always fall short. Today had to be the worst. My crab legs were so overcooked the meat was tinted gray and the shell was soft. I had to tear the legs to get the meat out because it was THAT overcooked. In addition their system for food pick up always leave you waiting past the time your food is due. Today my food was ready, but the employee looked over my name TWICE. I eventually located my own bag and had them give it to me. Only thing that was good about my Hot Box today was the crack sauces

I love their seafood fried rice. It has shrimp and crawfish tails. I ordered the loud pack that comes with 10 shrimp and the rice. It is yummy! And don't forget the crack sauce!

I ordered the crawfish and shrimp and they were both dirty. I've never seen crawfish that filthy. The flavor of the sauce was good but the crawfish must have not been purged or cleaned at all, each one had green stuff in it when I opened them and the shrimp was not clean as well.

We arrived @830 waited until @937 for someone to give us an update on our order. They refused to give us a refund, the chick packing the food kept ignoring the fact that she gave our order to someone else. She kept saying that is not coming out my paycheck. They remade some of our order we had food missing. We left with what we were given and ate in the car. They turned off the lights @955 even if there was still people eating there.

This was my first time here. I hadn't eating this type of food in years. I got the loud pack, rice and shrimp and it was delicious! The atmosphere of the restaurant was crowded and kinda noisy. There were lines for ordering and pickup, and there were people kinda standing around waiting for their food to be prepared.

This is the only location that I ever go to.. service is usually fair but my food is usually always good. This time, that was not the case. I went on Saturday night, about 2 hrs before closing.. it did not appear to be super busy inside and the line to order was pretty short. I ordered boiled shrimp with corn, potato, & egg.. the cashier did not ask which spice level I wanted, which I thought was odd.. ordered 2 packs of crack sauce just to get home and see that they were not in the bag. My order has never been wrong at lotus and they usually never forget the crack sauce so that was pretty upsetting. The food was mediocre and barely seasoned. The shrimp hadn't been deveined which was even worse than the lack of flavor. This was my first time going to lotus in the evening semi close to closing time and after this experience, I don't think I will ever again. I don't appreciate being able to notice a difference in service/quality of food at a restaurant depending on what time of day it is.

3.5 edging to 3TLDR: Food is good, but get it to go.Stopped in for a week day lunch. Place was very busy the restaurant was full and there was many to-go orders. So if you go at peak hours seating could possibly be an issue.Had the Loud pack Loaded and a shrimp Po-Boy. The Loud pack Loaded was $21 and came with a bed of fried rice, boiled egg, sausage, corn, potato, and boiled shrimp, and one pack of crack sauce. I will say that is was very good and I was stuffed and could not even finish all the rice. For some people with smaller apatite this could be 2 meals. I had mine spicy, it was a good spice level, not so hot you could not enjoy it but hot enough it had good flavor. Everything was cooked nicely and I would recommend giving it a try. Also make sure you get and extra sauce that is the only downside the one pack of sauce is not quite enough.The Po-Boy was loaded with petite shrimp fried in a cornmeal batter. The bread was not bad, but not the best ever and while a good po-boy it lacked sauce. It did come with a tartar pack, but I just feel it needed something more. The biggest issues with the restaurant is the limited seating, the loud music, and the inability to here your order number being called. Also one huge issue I found was in places the floor was supper slippery, "from grease?". I almost fell because of the slick floor. So just be careful. Service in general was fine, but nothing above and beyond. If you are looking for fried or boiled seafood in the area I would give them a try, however possibly just order ahead and get it to go. I would recommend and return.

I was in the mood for seafood, so I decided to try Lotus for the first time. After reading the previous reviews, I ordered 1 pint of the crack sauce, the hot boil with peeled shrimp, and the vegetable fried rice. All 3 items were well-seasoned & tasted pretty good. The overall place seemed well-kept and clean. I didn't see any dirty tables when I walked in. I ordered online & my food was ready when I arrived. I gave it 4 stars because the young lady working near the to-go orders responded to my question as if she didn't want to be bothered. I wasn't sure if I was supposed to stand in line or walk up to the counter.

They took 3 hours for an order to get done while other food delivery services kept getting there orders done had me waiting and no refund

First time going here while visiting Houston it was only 7 mins from hotel. Ordered the catfish and shrimp meal with fried rice but really intended to get dirty rice. I didnt realize it til I was looking at my receipt and saw I got that instead . So asked the worker if the cajun fried rice was spicy he said it's not that bad. I asked if I could switch to dirty rice. Soon as i asked they brought my food out. Told him I would pay for the dirty rice cause i doubt I would eat the cajun fried rice and he was like no I can go change it out for you. He did. Catfish was seasoned good but it was missing something and could have been cooked a little longer . The fried shrimp was great and the dirty rice was ok didnt know it would have cajun seasoning on it also so I couldn't eat much of it cause it started messing with my stomach.