Jake’s Wayback Burgers

Wayyyyyyy overpriced! The serving size is not anywhere close to being equivalent to the price you pay. Not impressed at all. I'm not sure the staff even know what the term friendly means. The next time I'm at the outlets and get a hankering for some food I'll scrummage through the trash cans before I step foot back inside Jake's. If Jake is out there somewhere and reading this review..... you should be ashamed of yourself!

Burger joint average I ordered two burgers a Carolina burger and forgot the name but it's a patty melt basically. But their onion rings are really well made crispy and golden. Tried to order on phone app but never went though so had to order when we arrived at the restaurant. Service was average. I think you need to take into account many restaurants aren't with a full staff just part of our times. After Covid this is very typical. As far as the restaurant it's located in a outlet mall there is plenty of foot traffic and people walking around the inside is like most fast food restaurants!!!

Came to the outlets and decided to eat here. Coming in the door, the counter is on the back side of the restaurant. No greeting, music, or anything. Walk through to order and see a mess in the dining room. They weren't extremely busy but you should never be so busy that you cannot clean up a mess. Although the aesthetics could have been much better, the burger was good. Fries could use a splash or two of salt. Had to actually salt them ourselves but I guess that is better than over salted fries.Prices, burger was $7.66, fries $3.96, and drink was $2.99. Not crazy prices but not cheap either. They hadn't done a walk through in the dining room because the trash containers were so full people were stacking their bags on top of the trash bin hole. Call me silly but cleanliness is kinda important in a restaurant.

There are very few options around this area to eat, and unfortunately, Jake's seemed like the best alternative at the time. The dining area had no heat, and it was as cold inside as it was outside. My bride mentioned something about it to the gal taking our order and the poor cashier just clammed up and started shaking her head (her boss was standing behind her). The dining area was so cold we chose to eat outdoors where at least the sun was shining, but even the tables outside were a mess, not cleaned up or wiped down after previous patrons. The wait for the food wasn't awful, and the burgers themselves were okay, but the appearance and atmosphere of the entire place (indoors and out), lack of heat on a cold day just left a sour taste to my experience. It's unlikely we will be coming back to this location.

Stopped here for a quick bite and the food was below average. The burger was too soft and lacking a lot of flavor.

This place has good burgers, but for $10 to $12 each, they're not worth it IMHO. That price includes only the burger, not fries or a drink, which are about $4 more each. My wife and I spent more than $40 for burgers for the two of us. They have almost no seating, but they have a captive market at the outlet mall. There just isn't any competition. It is better to drive the 30 seconds to McDonald's down the street and eat there.To be clear:Food = goodAvailable Seating = poorPrices = expensive

Was very pleased to see a Wayback Burgers during my trip to Tanger Outlets! It has been a couple of years since I visited any location of this chain. I was happy to order my favorite choice, the Carolina Burger. The cashier was pleasant, and my order was ready with minimum wait. My Carolina Burger was awesome - with the chili and slaw toppings, all good flavor, and needing many napkins!

Went here for early dinner. The staff was personable. And while edible, the quality of the food was far below the exorbitant cost of our meal. Also, while I appreciate cleanliness in a restaurant, I don't appreciate the employee mopping the floor with an excessive amount of Pinesol while we tried to eat.

Went into your place seeing other people sitting down and eating. Your doors weren't locked. Went inside to order food and was told that you already closed at 8 by the guy on the griddle. But on the website it says 9pm. Reminder if you guys were already closed, nobody would be sitting inside eating. So I don't know whether I was refused service or what but if yall are going to do that at least change the website times.

Handmade burgers. Fresh made food when you order. Fast, friendly service. Classic Double Cheeseburger.