I called in to place an order, and was rushed, cut off & hurried. Then when I pushed back on why I was being rushed the rudeness persisted. These types of places do NOT give refunds, rarely are willing to fix your order when something is wrong but insist on rushing you?? When I pull up at the end of the call I didn't see the lines that I was told I was being rushed & cut off to accommodate. I asked a question about sizing & cost, which could've easily been addressed. You answer the phone but I should get off & go look online at the menu??Honesty, this isn't the first time I haven't liked the tone & service, nor the food. And that's my fault. But this is the final straw for me. I will not be patronizing this business & truly it's beyond time for businesses like this to serve our communities far better than they do. Being "busy" when you're in BUSINESS is a BLESSING! & is NOT a justification for rudeness & slick talk. It's flat out disrespectful to talk rudely to customers, it happens far too frequently from Asian owners with predominantly young and/or Black customer base! Customers should be appreciated, and at minimum, RESPECTED. I came for the ONE thing I order here which is veggie rice, as the other items I've tried - fried fish, wings, boneless wings have truly been subpar! The rice isn't as good anymore & needs doctoring up. Save your time & money! I just saved myself some tonight.There are plenty other options in this immediate area & with much better service & regard for customers!
Read More