United States Burger Service

I recently visited United States Burger Service at The Citadel, and I was pleasantly surprised by the quality of their smash burger. The use of fresh ingredients was evident in every bite, from the freshly baked bread to the house-made cheese sauce and the perfectly cut fries. The burger and fries combo was undeniably delicious, offering a burst of flavors that left me craving for more.However, the portion size was a bit smaller than expected, and the prices were on the higher side. Despite these minor setbacks, the overall dining experience at United States Burger Service was delightful, and I would highly recommend it to any burger enthusiast looking for a quality meal in Miami.

Am I missing something here??I know everyone raves about USBS but I don't get the hype. The portions were teeny-tiny and the flavor was just average. I've been a few times now hoping for a better experience but sadly haven't changed my mind yet. Also the service at the citadel is hit or miss -- I was here on a weekday and wasn't allowed to go up to the outdoor patio.

"Absolutely unacceptable experience. We ordered here for Mexican restaurant next door. We waited an hour and a half for our food, and when we kindly inquired about the delay, the staff's response was shockingly rude and unprofessional. Instead of apologizing, they verbally attacked us. We requested a refund, but they refused and offered us the now cold, hour-and-a-half-old food instead. The manager here let the Mexican associate girl with dreads be rude to the customers. Save yourself the trouble and avoid this place at all costs."

I love this restaurant, I've been here a few times with my family and to my surprise, I haven't reviewed them. This restaurant is located in the Citadel a food hall in Miami.. their customer service is always great and their burgers are always on point. I love the fact that they offer alternatives for non- meat eaters. What makes this place even better is that they opened a taco shop as well, located in the same booth in the same food hall... not in the mood for a burger, order their Tajin Wings, they are so good! The food is always served with great temperature as very well presented.Overall great experience always!Will be back soon!

If you haven't tried a USBS burger, stop what you're doing and make a plan to go to the Citadel. They are among Miami's best burgers. I went on Friday and opted for the 2-Day which is a double smash patty with "government cheese". I also got fries with cheese sauce.This burger is simple but it is damn good. The fries are thick cut and golden to perfection as well. Although the menu items are simple, they are a cut above the rest bc their grinds, buns, and most other ingredients in their food are scratch made.Absolutely delish, and affordable as well.

I came across this place as I was scrolling through an article on Yelp about the 12 best burgers. I was in Miami on vacation and thought, what are the chances there's one here. And lo and behold.... there was! First thing to note is that USBS has a little theme going about the post office and they do so well with it on their menu item names. Also, when you get to the place, they take down your number and when it's ready, you pick it up from one of the mail boxes with characters from Bobs burger. Right off the bat I appreciated their dedication to the details. Now, time to tell you about the food. I ordered the 2-Day burger with bacon. I personally love smash burgers for the primary reason that I can rest assured that the meat is well done. But it's not a tough well done where you're chewing for days; it's a thin, tender, greasy, and flavorful experience. Between the sauce and the cheese, I couldn't really separate their flavors, they sort of blended into one but it was good. Before adding the bacon, I asked if it made a difference because sometimes I feel like the taste of bacon gets lost in the sauce (pun intended) but their answer was yes. I would agree. It definitely made it more salty but also a tad bit more meaty. I had the bacon on its own just for a test taste and it was absolutely delicious. It was a bit oily but that's expected, it was crispy, and a lot salty in some parts but I'm not complaining, I love salt! I sort of wish it did have a bit more toppings like lettuce and tomato at least but I do understand it might take away from the original and necessary flavors of a cheeseburger. Apparently their buns are made in house which is pretty neat and it was good; fluffy, moist (not wet but it also wasn't dry like the cheap supermarket buns) and good flavor. USBS is inside a building where there's other good options so if someone isn't feeling a burger, there's always other things to try. It's a laid back environment, music not too loud, lights slightly dimmed, a vintage shop in the back. It does suck that parking isn't free but that seems to be a common theme in Miami. The service here was great. The person behind the counter was a good conversationalist and was able to answer any questions we had about the menu. He was also super patient in giving us all the time we needed to decide on something. 2 things I would propose is: 1. Have the option of adding toppings, even if it's the classics like lettuce and tomato 2. Have a combo option. Pay $2 more and get a portion of fries on the side.

I absolutely really like this place staff is helpful and the menu is great the burgers no matter what ingredients you order I had the

This spot is an absolute MUST when you're visiting The Citadel. The level of creativity and uniqueness in their theming is truly remarkable. I couldn't help but smile at the Bob's Burger stickers and the ingenious order pickup system with lockers.Now, let's talk about the main event--the burgers. These burgers are the true stars of the show. They are, without a doubt, one of the BEST smash burgers you can find, and what's even better is the AMAZING price point. Flavor-packed and satisfying!! If you're in the area, this place is a culinary gem you simply can't miss. It's a burger paradise, and I can't wait to return for another round of deliciousness!

Came here expecting this awesome burger experience, and I have to say that I was a little disappointed. Had the double, and it's just two overcooked smashed patties. It could be okay to have after a night of drinking, and your body is just craving something greasy.

Decent burger but size hardly reflected the price. Service was good however ... and I really like the theme.