Tsaocha- King Of Prussia

My recent two visits at Tsaocha left something to be desired mainly in terms of service, and both times were towards their closing, which I'm not sure plays a role or not. The first time after ordering and paying, we were told they ran out of bubbles--one hour before they officially closed, but they had no plan to make some extra key ingredients, so we went through refund. The second time, I found my zero sugar drink tasted exactly as the full sugar one--they said it's because of the syrup they used. What bothered me a bit is: I overheard the staff discuss the sugar level while making my drink, and someone said "it doesn't matter." I'm not 100% sure about what they were discussing, but what I overheard made me somewhat suspicious about if they truly made it the right way with zero sugar. By the way, during these two recent visits, both times some employee's children were there running around, and the employee had to yell at them--I don't think this looks professional for the business. It just left people a sloppy impression.

So excited to have some refreshing guava slush after a long day of shopping! Loved all the options they had here. Would highly recommend getting a drink here.

So glad that we have this in KOP area. I reallly love it. Thanks!This bubble tea place is great

Nice service and great options and good flavor teas. Enjoyed having this at the restaurant, connected to Nan Xiang dumplings.

Great service! Staff is great. Travelling from Canada! Will come back next year!Lots of selection!

Newly opened bubble tea shop in the town! Check it out. Pretty good spot for hanging out

Love the Milk Tea here! Delicious. They have fun swirls. The strawberry slush is also very good.