Torchy's Tacos

Service quick and great . Ambiance not much going on nice and calm . Now the food if you're raza if you're mexican respectfully these tacos are not it, I haven't been to torchys in a while because I just think there tacos are overpriced and overrated.Today was a point proven tacos were cold no flavor and just not great tacos . I'd recommend to try if you're a taco lover but if you're looking for great flavor whether it's authentic or not go somewhere else . I wouldn't come back go to Edgebrook and 45 for tacos at the Taco Trucks respectfully.

This is a great place to come if you are looking to dine in or take out. The staff is very nice and accommodating. They have unique tacos and the green chili queso dip is amazing!

I loved my free BD queso. I think one of the best I've ever had! Surprisingly, no line on a Saturday afternoon. My salmon tacos were delicious and my house margarita was pretty good. Every single employee here was very friendly especially the floor staff. The only reason I knocked a star was it's very loud inside. They would really benefit from some simple noise dampening materials.

I went during the noon o'clock hour on a Sunday. It wasn't relatively busy.Very quick to order and to get food delivered the my table. I wasn't sure what to order, but the recommendations from the associate did not disappoint. Although polar opposites- the democrat and republican were delicious! lol Their queso and frozen drinks are yummy as well!!

Service was ok at the bar, maybe need a better and more trained personnel or maybe better charisma to attend customers that's how you earned better tips & bring customers back to the business. Other than that food was good and quick I might go back but in rarely. Ambience is family friendly.

Oh Torchy's, I was so excited to welcome you to Pearland, but you have let me down today. I'm not mad, I'm disappointed *spoken in my best motherly tone*I made a point to wait a few weeks to let the hype calm down before ordering from this location. I placed an order on the app this morning for one taco (The Wrangler, my favorite). The default order time is 15 minutes. I placed the order without any issues. About 7 minutes in, the status of the order was still in progress. Perfect. At the 15 minute mark, my order was ready. Awesome! I was going to be in and out and on my way. Well what should have been a quick stop turned into an hour ordeal. When I arrived, there were not any orders in the pick up area. There were a few people waiting. I overheard a few people say they had been waiting 20-30 minutes. I figured that they're still working out the kinks since it's a new location. I patiently waited and watched the people who were there before me finally get their orders. After about 30 minutes, I noticed people who came in after me left before me. I eventually went to the cashier to check on the order. The young lady was able to look up my order in the system and radio to the kitchen to expedite my order. In the meantime, people were picking up large orders while I was still waiting on one taco. After about another 10 minutes, I asked an employee who had just dropped off food about my order and they said they would expedite it again. A few minutes later, I asked another employee who dropped off more orders to check on it. There were some apologies about the wait, but still no taco. At some point, an employee asked me my name and said that my order showed as ready and that someone must have picked it up. I have no idea if someone took my food, if they accidentally gave my food to someone else, or if they completely dropped the ball and missed my order. All I know is that the entire time I was waiting, they never called my name and I arrived right when the order was supposed to be ready.Eventually a young man said they found the ticket and said they were making my taco. I normally don't ask for extras but I was irritated and annoyed so I asked him for some chips and queso and to speak to the manager (which I never do). The manager came out immediately and apologized. I then asked the manager for chips and queso or something extra for the hour long wait. He said yes without hesitation.When they finally brought my food out, the manager apologized again and said he refunded me. He said it should take about an hour for the refund to show, but it hasn't yet. I'm guessing it will be a day or two before I get the refund. I was happy that he did that, as I wasn't expecting it. I'm kind of annoyed that I had to ask for extra food, but I'm happy that they owned the mistake and tried to make it right. Y'all know I'm a service person. Had it not been for the service recovery, this would straight up be a 1-star review. My food was tasty (as always), but I missed a meeting waiting an hour for one taco. Torchy's, your tacos may be "damn good" but the speed of your service isn't. Fix it please, and do better.

The service was very slow. I ordered ahead online, pickup time was 7:15, but my food wasn't ready until 7:34. An introvert's nightmare. There were a ton of other people waiting as well. Not many people dining in or in line to order food and one lone order in the pickup area for someone named Amber waiting to be picked up. I couldn't help but wonder, what the heck was taking so long? I still wonder. It's nice inside, brand new so it's clean and tidy.When I did receive my food. it was hot and fresh. Chips nice and crisp and the burrito was delicious.The cookies from Great American Cookie Co next door, smelled amazing as I was walking out of Torchy's. I was so tempted to walk in and grab one. Watch yourself coming here. Hopefully they can get more accurate with the online/pickup order timing. This'll be an occasional treat for me...maybe.

Torchy's Tacos was at the forefront of a revolution. What type of revolution? A creative taco revolution. This Austin transplant takes the delicious taco and puts a spin on it with ingredients you wouldn't usually find in a taco like fried chicken. I was excited to hear that they were opening up their first location in my own backyard: Pearland. I heard about the grand opening through a post on Facebook. I made my way on Tuesday for dinner. As you would expect at a new spot, it was packed. The post I had seen on Facebook advertised two free tacos and a margarita as part of their grand opening. However, the post was poorly written and was simultaneously advertising two different events. The post wasn't clear and it was only until I was ordering at the counter that I was told the promotion was for a day that had passed. Once I showed the post on my phone to the cashier, the manager showed up and a little back and forth ensued. The manager ended up giving me the two tacos free of charge but not the marg. I would have hoped for everything since the mistake wasn't made on my part but it is what it is. Beyond their tacos, Torchy's is known for their queso. It has a kick to it so be prepared for queso that's different that what you're accustomed to. The chips were fresh and they even gave us a bag to-go since we didn't finish the queso which was a nice touch. One of my tacos was one of their most popular menu items: The Democrat. Which you can make trashy which means they add cheese. Throw cheese on anything, I'm always down. And they serve breakfast tacos all-day which is a nice touch!This location, like most new spots, has a couple of kinks to work out. Torchy's aren't my favorite creative tacos in town, but I appreciate the impact they've had on Houston's dining scene.

We came to Torchy's for happy hour. I like Torchy's. I've been (not to this location) but other locations many times. The look and feel is pretty similar to other Torchy's locations except that this one did NOT have wine. So we took our food to go as it was dinner time on Friday and I wanted wine with mine. I typically get tacos but decided to get the Airstream Salad and I added salmon, dressing on the side. It was REALLY good. If you're really in the mood for some greens, this is a good choice. We sat at the bar while we waited for our food. The bartender was excellent. My husband got a happy hour margarita and we shared some queso. Also very good. If I could, I would give this Torchy's 3.5 stars.

This is a fast casual spot where you order at the counter and the food gets delivered to your table. I ordered the brushfire taco and the trailer park taco, "trashy style". This is obviously not comparable to a Mexican style taco but they are fantastic. My favorite was the brushfire, it was filled with delicious and tender Jamaican jerk chicken and it was nice and spicy. Big shout out to Allen for helping me navigate the menu and pick the best of the tacos. Can't wait to come back next time I'm in Texas! Great service, great, fast, tasty food!