The Ritz

The VIP process is more complicated than it has to be. You cannot park in the disabled spots in the front. They have you park in the back. Coming inside, there's a small elevated area for ADA. The problem is that they have folding chairs in the back and a very small walking space to get up there. There's no place to park your walkers or wheelchairs once you're up there. There's a flimsy rail you sit behind that you cannot lean on because it will fall. The staff is friendly but no one really explains anything to you. They tell you that there's no re-entry and then they tell you to move our cars after the meet and greet so conflicting info. And they make you stand in line all over again to get in. I've been to many venues and this was by far the most complicated and didn't have to be. They also have a small walkway to the merchandise tables that I had to take the tape on and off to get thru. There's a lot of improvement that can be done for ADA patrons. The sound system is great and it's easy to get to. Getting inside, parking, and maneuvering inside is where the problem is. It would have made more sense to have the walkway ramp on the opposite end by the bar because it would be easier to get out and go to the restroom if you needed to instead of following the maze they have in place. People are constantly walking in that walkway going to the upper level or even backstage and the space got progressively smaller as the shows went. It went to less than two squares by the time it was time to leave so we had to push them out the way to fit my walker. People were pushing them back to make space at the front. And no one would give way when you're trying to go to the restroom. I'm pushed to the side and then have someone rubbing against me as they pass and I'm forced to wait. Leaving the venue I had to go all the way around the front to get down the ramp. They wouldn't let me park in the disabled spots but they were all full. I still don't understand why i couldn't park there if I paid for parking. The website says there's food but there isn't any that I've seen. They don't allow any food or drinks so I don't know what is diabetics are supposed to do.Honestly the ADA section seems like an afterthought to be compliant without any real thought as to how accommodating it would be for people who actually need it. We had staff sit there at times and leave their empty water bottles and cans on the ground for us to maneuver around or trip over. We also had random people come and sit leaving their chairs open and the rest of us unable to get in or out without having to put them up. The venue itself was ok. The sound system is great and surprisingly the bathrooms are clean although the paper towel dispensers were all empty.Drinks are priced average and they did serve while we waited to get in for the VIP. Be sure to get your tickets at will call and you get checked off for VIP afterward. Also be sure to pay for parking and park behind the venue BEFORE doing the VIP events. I was told upstairs was $125 and $100 and found out today that the second row goes for $75.

Last night was my first time visiting The Ritz and I'm absolutely in LOVE with this venue!! Here's my one and only complaint...although it's standing room "only," there are seats upstairs but at a hefty up charge. The day of the concert, they were selling the seats between $100-175/pp on top of the ticket you already paid for. Yikes! Now let's get onto why this venue is AMAZING. First off, doors were promptly open at 5:30pm like the tickets said. The venue was clean, restrooms were well stocked and clean (but small...only 6 stalls in the lady's room), and there were quite a few bars on the sides of the venue. The only line I waited in was the merch line (that's right, no line for the women's restroom...unlike the men's). Acoustics were great, no feedback whatsoever. I also loved that there was a designated mosh pit area and that security allowed crowd surfing and no one was kicked out. This place is legit for metal shows!! I ordered a can of beer and the prickly pear margarita. The margarita was $18 but the bartender made it STRONG. Honestly, that was the strongest drink I've ever had at a venue. The staff are all amazing here! The Ritz has finally put my faith back into venues that can go back to the old-school days of enjoying music and going all out. The bonus was that everyone was respectful and helped each other up when they got down. Can't wait to visit The Ritz again!!

I've been going to this venue for 35 years, a number of things have changed over that time except a couple of the most important. Great location and fantastic artist/bands played in the 80's there (I saw The Smithereens, Social Distortion and the Violent Femmes in their prime), and great/artist bands are back playing here again the past several years although it comes at a steep price thanks to Ticketmaster (I hate Ticketmaster).Much preferred the industrial look of the place before and enjoyed standing upstairs (no BS extra charge). $20 for parking is ridiculous too, they get ya coming and going. On the plus side; better beer selection is nice, if you want a decent tequila in your Sprite they got it, bartenders are usually friendly and bathrooms are fairly clean/stocked when I've been there. But hey! you're definitely paying for it.

I love the Ritz. It's my favorite venue in the area hands down. The sound is great, they get incredible artists, the air circulation is fantastic and I love that there are options to upgrade into seats if you don't want to be on the floor. Being a live nation venue they have pretty standard concessions, the staff are consistently friendly and quick. It's $14 to park across the street and they have a clear bag policy.

I've been here plenty of times for concerts (standing room only, with a tiny VIP area), and events. The parking around the building is not big, but there is additional parking across the street. There are parking attendants who will guide you to the next available spot so nobody is aimless wandering to find parking, or to make up parking spots. I suggest coming early if you know how bad parking can be at any event. They have bars and bathrooms on either side of the space, and it's always clean when I go. There is usually a food truck or two outdoors. It holds sound pretty well, and like most shows, you don't really want to be next to the stage as you can't make out the lyrics because of the base booming. I will forever return for shows, and as long as the place is clean.

We attended a live concert last evening. I've been to this venue in the past (pre-Covid). The staff was friendly, there's plenty of parking, the sound is amazing. The ladies restrooms were clean. It was great to go back to a live concert indoors.

The Ritz is a music venue that's been around for years. It's General Admission so standing room only unless an upgrade is bought which gives you upper level access. Costs for upgrades put ticket prices significantly higher but people still buy them.Amusing fact- all purchases inside the venue are cashless but the bartenders will take cash tips. Hmm. Either stick to your word or drop the cashless verbiage.The restrooms are my only real issue. 1 restroom for each sex in a venue that has max capacity of 1400 people. Really? I think Live Nation has the funds to do the upgrades to keep the lines from going to the other side of the venue.Aside from that it isn't a bad place. Entry 20 minutes before the show started was fast. Walked right in fast. Exit was just as quick after the show. For parking use your brain and be resourceful.

If you don't pay their 15$ parking you probably getting towed. I don't like additional fees that I'm forced to pay. Give us another option thanks.

I thoroughly enjoyed this venue. The staff was friendly and sound was excellent. I didn't want to stand in general population and we opted for VIP. There's two bars upstairs, but the restroom is located downstairs. I'd definitely attend another concert here.

The best venue ever. They have the sweetest people working, they are always happy to help out, and it is the best concert I have ever been to. I am so grateful for them for making my night the best night ever