Sweet Cherry Bakery

Lack of communication.I used Sweet Cherry Bakery for my daughters 1st birthday cupcakes because she offers vegan options and my daughter has an egg allergy. Communication was a challenge and I almost thought she wasn't going to follow through. To my surprise, she did and they were delicious, but design was a bit flimsy. I decided to try again for the next year's birthday since I still needed vegan (and I couldn't find many custom vegan options around) but this time was even more challenging. Lots of email exchange, but you can't book through email so I would call with no response or call back. She even responded via email saying she would call on X day... never did. I tried a few times, no luck. Overall communication is terrible which is stressful when you are trying to plan for a party. I would have appreciated a call back even if it was to say you are too busy that week and cannot accommodate instead of leaving someone hanging. I've known others to have similar experiences.

Well it would be zero if possible. CLEARLY had everything set up ahead, including the full payment and the date of the party IN PLAIN VIEW the entire time and in writing. Day of event and waiting for delivery, nothing, call and email and nothing, then suddenly an email stating she had the date wrong and could deliver the next day, after the party. I was devasted and we scrambled last minute. Absolutely DO NOT recommend. This was a birthday, I can't even imagine a wedding or bigger event. Not even big enough to give an apology over the phone, but just a half a** sorry the date was wrong. They shouldn't be in business. Absolutely do not recommend!

Cake cupcakes and cookies were all a hit at my sons birthday party. Would definitely recommend this bakery. Everything was delicious.

Had UNC grad cake made. Was suppose to be a marble (chocolate and vanilla swirl) cake which I told everyone at party while cake was being cut, and " nope" it wasn't marble. Just embarrassing. I left a message explained the party foul ...and no reply back. It's kinda step #1 when making a cake is reading the kind of cake your making. Just a heads up

This was our wedding cake. Complete disaster. She has no clue what she's doing. She had no real explanation for why our cake fell apart or why she has yet to return our money.

I ordered decorated cookies from this bakery and they came out wonderfully. Communication was quick and I had great customer service with them.

This bakery is amazing! I've had their vegan and gluten free cupcakes for years (ordered by a friend) for Halloween. This year, I decided to get cupcakes for my son's birthday and for my coming out party. The cupcakes were vegan, gluten free and amazing! The decorations were perfect. When my son saw them, he was so excited. I was very impressed by all of the designs. The owner is very kind and easy to work with. They also have reasonable prices for allergen friendly cupcakes. I'm so impressed by this bakery!

I live in Wake Forest and had placed an order at a WF bakery for my gluten-free wife's birthday cake. I called the the day before to confirm that our cake was GF and ask about a pick-up time. I was told that they "don't do gluten-free". I now have a cake emergency.After calling several bakeries that were closer to me and leaving messages, I found Sweet Cherry and called. A very professional voice listened to my circumstances and said that she would be happy to help.Im sure that they prefer to have more notice, but Sweet Cherry delivered in 24 hours a gluten-free, red velvet cake. It was beautiful. It was also moist and delicious. According to my 12 yr old daughter, "the best cake ever!". I was pleasantly surprised with how good it was. Everyone at our gathering was complimentary. Thank you Sweet Cherry. You saved me at least a week in the dog house and ensured that my wife could eat cake on her birthday. You'll be hearing from me for both daughter's birthdays.BTW, of the 7 othet bakeries that I called, only one called back. Thanks again for answering your phone and for being so nice and accommodating.

I get my best friend a unicorn cake every year for her Birthday!! This is her favorite part of the day!! Sweet Cherry Bakery nailed it!! By far the closest bakery to get it right! Traditional buttercream with traditional yellow cake! It was perfect!!

good luck getting them to return emails or phone calls. There stuff looked wonderful and I loved that they were local so I would be able to pick them up myself rather than deal with having them shipped. Tried email and phone messages for over a week with no response. I have now decided to try elsewhere but unfortunately I'm 2 days late to place an order with any other custom bakery who can do the type of items I need and get it to me on time. Thanks for nothing. A message saying you were too busy last week would have made all the difference in the world.