food, wraps, burrito, burritos and wraps
burritos and wraps, wraps, burrito, food
wraps, food, burrito, burritos and wraps
Store closes at 9PM and yet we were laughed at and mocked because the teenagers working closed again before the actual close time
a sign in the window of a subway restaurant
a half eaten sandwich on a piece of paper
a car parked in front of a subway
Kenneth Y.
Feb 27, 2016
This is a a very mediocre location. The only saving grace is that it is well kept. Been here several times and the service is often rude and highly unacceptable. Wish I could give it even two stars as I am typically very generous with reviews. As far as food goes, it is soggy and terrible, but edible.Needless to say, I will not be patronizing this establishment.
Read MorePoo P.
Jan 5, 2019
Horrible service - only one employee working waited 30 minutes for sandwich.... AWFUL.....
Read MoreMarie K.
May 30, 2023
second time in 3 weeks and both times a long hair in one of my sandwiches ?I don't get it? both visits ? and before you say it's mine, it was embedded in the sandwich? will not go back again, too grossed out
Read MoreDominic S.
Nov 25, 2023
I didn't want to leave a bad review as I try to remain considerate but today I had enough. I have come to this location three times and each time was met with rudeness and laziness. First time I came here with my wife; a female employee was extremely rude to my wife while she tried to place her order. Honestly, the woman must've been having a bad day and just decided to share it with everyone else. I don't know but I let it slide. Then earlier this week we arrived an hour before closing time and they were "closed" with these young looking teens standing around texting on their phones. Finally, tonight I show up and the exact same thing occurred with a young Hispanic looking fellow and some other lady who completely blew me off when I asked for a manager's name and number. They simply walked to the back of the store to ignore me. This place will no longer see my face, my wife, nor any of our friends and family. Completely unacceptable! Step your game up Subway and learn to hire better employees if you guys plan on hanging around!
Read MoreCharlize M.
Nov 25, 2023
I wish I could leave 0 stars. As my husband and I were parking (8:30pm), we saw employees laughing and one rushed to the back. We tried to open the door and knock (as online and the door said Subway closed at 9:00pm) but we were ignored. Eventually after a few knocks, the employee that stood behind looked up from the service counter was just kept mouthing "closed" as he was putting away the sandwich ingredients. We asked for the manager's number and the employee stated "I don't know him." The drive was such a waste of time and the treatment was horrible. It should not feel like mission impossible to get a sandwich especially when the store is still supposed to be open. Luckily there are so many more Subway locations in the area to give business to. Definitely don't see any reason to support this particular location especially if you cannot find honorable employees.
Read MoreJaide M.
Oct 19, 2023
wish i could give 0 stars horrible service workers didn't know english . It started off when i said pickup for my order and she said she didn't have it i had to pull up the phone and show my order then she says they are out of every meat in my sandwich i ask for a refund and she says i have to do it . There is no way to cancel the order through the app and she says no english when i heard her speak it and understand some , and i have to tell her the order number and get a receipt and she ended up giving me the receipt that was at the counter the whole time.
Read MoreA V.
Apr 14, 2023
There's definitely a reason for the terrible reviews. I decided to try it anyway & realized I wasted my money. Horrible attitude from both the ladies that work there, to the point where it makes you feel uncomfortable.
Read MoreRob S.
Dec 27, 2019
They could be a lot friendlier. Food is so-so. The management needs to step it up a lot if they want to be competitive because there are a lot of other food options in the area now. Tell your employees to smile and look at their customers. Try to put more care into the way you prepare the sandwiches.
Read MoreJohn A.
Apr 6, 2015
This was the worst subway sandwich I have ever had! 2 day old dry bread that you can't even swallow. Girl behind the counter is a little "slow"! Ridiculous
Read MoreJoseph E.
May 9, 2019
I read the reviews and tried the restaurant. I had a great experience everyone was nice and friendly. It is nice to see a true Bi-lingual restaurante option in Firethorne. I believe some of the bad reviews were because people did not take the time to try different means of communication. I think it is nice the restaurant management employs and has a cultural diverse atmosphere.
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