Serendipity Gourmet

I really like this place for their Reuben. It's a traditional no frills deli with a beautiful terrace. You order at the counter and they bring the food to you. Their sandwiches are delicious. I'm really glad that they keep their sandwiches simple without adding a ton of twists in it to make them fancy with "new sauces" etc. every sandwich comes with some chips that are also pretty tasty.My main critique point is that they use styrofoam containers for all their orders and drinks. There's so much waste that accumulates. I wish they would switch to reusable baskets/plates for dine-in orders and/or move to lore sustainable containers.

I've lived in Cary my whole life and never stopped in to try this cute sandwich spot! The lunch items while simple and classic are done right and give much to be desired. You have your pick from specials and desserts. Service is very friendly and inside while small provides a laidback weekend atmosphere for quick lunch. Can't wait to stop in again to try some of their weekly specials.

We came here for a light lunch.We ordered a reuben and pastrami sandwich, a Philly steak sandwich and a veggie sandwich. All came out pretty fast and tasted good enough.When we ordered an order of chocolate chips and pecan pie, it was out from freezer and it was impossible to eat so we had to request to be heat up 10 seconds in microwave for it to get softer. The kitchen should have done that without us asking though.Ambiance is casual, they have outdoor and indoor seatings.Overall, food and service is good and the prices are just right.

If grandma made sandwiches every day for my neighbors ...With plenty of seating, inside and out, you are sure to find a comfy seat to enjoy downtown Cary for lunch. The deli has a menu full of hot and cold sandwich options, friendly quick service, daily specials and a local spot since 1975! Great location and easy parking. Highly recommend shop local!

I would not call Serendipity Gourmet "gourmet." Walking around before work, I decided to grab a quick sandwich. I went with the build your own sandwich and got a turkey on pumpernickel bread. The sandwich came out quickly, and since it was so nice outside, I decided to grab a seat outside. Once I opened my box, I was sad to see not only my sandwich was just thrown in there, but no condiments to be seen. So, I went back and got a couple of packets of mustard and mayo. My return to the restaurant did not go unnoticed with the lack of smiles and three frowns from the staff members. When I asked for a knife, I did not receive any warmth as well. As I continued to eat my sandwich, I noticed even more lack of care as the tomatoes I requested not to be there were there. And even with the condiments added, the sandwich was just not good. For $11, especially, the quality of meats and toppings are just not there, which is sad because there are not many grab and go places in this area. For the future, I will make sure to either bring my own food for or budget enough time to sit down and eat at another restaurant. The lack of care and poor customer service is a big red flag. I just did not feel welcome. I won't be back.

Cutest hallmarky deli with such good sandwiches and they have amazing crushed ice!! And great soda options! The patio is so nice to sit in & the people who work there are always friendly/kind.

Serendipity has changed.The food is the same but the owners/workers are difficult and snippy when you place an order. They seemed annoyed that they either can't stand you or aren't ordering quickly. Everything is still served in styrofoam snd plastic utensils. They said it was for Covid but it's forever.The outside area is nice and some dishes are still yummy but its just not the same. Only fast food restaurants use single serve dishes and utensils when dining in, not "gourmet" places.

Great food and fast, friendly service. My fave spot for lunch. Love the outdoor section.

Love this place!!! Food is so fresh. Always good and quick service no matter how busy! I've been there 3 times this month. Bringing a new customer with me everytime. My personal favorite is the lamb Gyros with salad/ balsamic dress! Enjoy

I've come to love Serendipity! My fiancé's family lives walking distance and whenever we are visiting from Seattle I make sure to stop in at least once or twice a visit. The dining room gives off an old timey feel to it. Service is always quick and friendly. I tend to get either a Mexican turkey sandwich or a turkey sandwich on a hoagie roll. I've had the quiche and Philly before too. Everything is great. Can't wait to come back!