Shana Thai Restaurant

Hey Shana Thai, can you please go back to the black plastic takeout containers you used to use? I ordered the pad kee mao for lunch today, and the noodles stuck to the paper in the paper takeout containers & the paper got wet & began falling apart. Not enjoyable!I get takeout from Shana pretty frequently & the food is always really tasty. Just wanted to drop this note of feedback about the new containers though. Thx!

I used to take my team here all the time for lunch. I haven't been here for many years. It's first time for my family.FoodOrdered the following:Red curry shrimp 3/5Pad Thai with chicken 4/5 like the thin noodles Crab roll 2/5 prefer that the inside is less soggyFish with eggplant 3/5 flavorful but saltyServiceServed a cup of tea with lipstick. It grossed my husband out and refused to drink anything here after that. They didn't charge us though.AmbianceIt is showing its age now. The table cloth was dirty which grossed my daughter out.We won't be coming back here.

I've tried a bunch of Thai restaurants in Santa Clara, Sunnyvale and Mountain View, but my all-time favorite in this area is Shana Thai. I've dined here for dates, with large groups, business lunches, birthday celebrations, family dinners, and even solo meals, and the food and service have consistently been excellent. Go to Shana Thai if you want good Thai food, a dining experience that won't break the bank and/or leave you hungry.Food: Everything I've ordered here over the past 13 years has been consistently delicious. Good portion sizes. Top five favorites:-Red curry with your choice of protein, bamboo shoots, carrots, zucchini, asparagus, bell peppers and sweet basil. I like the soft, nearly silken tofu. Add a bowl of fragrant Jasmine rice.-Pad See-Ew with your choice of protein, broccoli, Chinese broccoli, egg, stir fried wide flat rice noodles, sweet soy sauce. I usually get this with minced chicken. Delicious.-Kway Tiew Lord - prawns, minced chicken, white fish, calamari, crab sticks, dried shrimps, tofu, onions, mung bean sprouts, wide flat rice noodles with sweet soy sauce.-Beef waterfall salad made with grilled sirloin steak, mint leaves, scallion, shallot, cilantro and chili tossed in lime dressing. It's so good! When I was young and broke, I used to take home the leftover dressing so I could dress some romaine and mint leaves with it and pretend I was having beefless waterfall salad. haha-Pumpkin curry with your choice of protein, bamboo shoots, cubed pumpkin squash, broccoli, cauliflower, zucchini, asparagus, bell peppers and sweet basil. I love this curry during pumpkin season. Because it's fall, y'all. Personal experience: We were quickly met at the host stand, offered a choice of table or "booth" seating, promptly offered menus and water (yay, no QR code to scan!). A server returned and took our order right after we put our menus down. They checked on us while we were eating to make sure everything was good (and it was). They came by twice to refill our water, which I really appreciated. They even brought my 3 year old a three-sectioned kid plate with Frozen characters on it, compostable fork and spoon, and a pink bendy straw for her glass of water. They took the time to pack up and bag our leftovers while I was wiping down my kid's hands. They don't always have time to pack up leftovers, and I don't expect them to. They dropped off the credit card machine after they packed up our leftovers, so that I could pay with my phone and privately choose a tip amount. The management here decided to go with 15%, 18% and 20% as their standard gratuity options, which made me feel valued as a customer, because I hate feeling like I'm being gouged for tips. After I put my phone down, they came right back to ask if I wanted a copy of the credit card receipt. I've had lunch here when every table was taken, including several large groups. The two servers managed the entire restaurant well, providing good service, though understandably, it was a bit less attentive than a mid-week dinner, and we had to ask for water refills, containers and the bill. Ambiance: white tablecloths (and white butcher paper), paper napkins (used to be cloth before the pandemic), soft, warm but not dim lighting, background music I'd prefer to be quieter, but then maybe anyone having a conversation might feel self-conscious about their own volume. Reservations: Definitely call ahead for lunch reservations, because it can get really busy!Alcohol: I'm not a drinker, so a bar is not something I would notice. I think they offer bottled beer??Parking: No view of the parking lot from the restaurant. The parking spots are also kind of small, and they share the parking lot with other businesses.

My mom and I came here for lunch on a weekday and they weren't busy at all around 1:45pm. We ordered the crispy tofu appetizer, grilled eggplant salad, and pad see ew with chicken. The portions are quite large and great for sharing! Everything was delicious, and I forgot to take a pic of the pad see ew because I was too focused on eating. The tofu was a highlight -- crispy on the outside and silky soft on the inside, and the peanut sauce was super tasty. We had plenty of leftovers and left feeling quite full! Service was friendly and maybe a tiny bit slow but there was only one person waiting on the tables at this time, so I don't blame them for being busy. I can definitely see this place becoming a regular stop/recommendation when I am in the area.

Great food and generous portions. Think $17 is too much for a lunch? Maybe but it's enough for two lunches! I had the spicy eggplant with mixed veggies and tofu. A lot of great veggies in the mix and nicely sauced. Big helping of Jasmine rice is great. Would highly recommend eating here. Parking lot can get busy.

Excellent Thai food in a nondescript outdoor shopping center. The crying tiger beef is DEE-Licious and one of their signature dishes. pumpkin curry also a standout. Can't wait to go back to try more. Def on my regular rotation when up in the Bay area.

Thoroughly enjoyed my meal here. The crazy bag appetizer always different and delicious. My basil margarita was refreshing and strong. I would have preferred a little more sauce on my chicken entree, as it was a tad dry. But I'll definitely be back to try other menu items!

We ordered ribeye steak and crying tiger. The ribeye steak was very tasty (a bit on the salty and a bit fatty) but the marinade was great and the beef was tender. It came with stir fried green beans and broccoli. My fav was actually the crying tiger beef. The beef was tender and I love the spicy sauce. It came with lettuce and veggies. The Shana paradise was amazing. It's refreshing and sweet and tasty. The service was good and the place was nice decorated.

I've been coming here for years and while I used to think it was exceptional, it's meh now. Not as flavorful as I used to remember. I used to live in Mountain View and work in Sunnyvale and it was on my regular rotation for lunch and dinner, but I haven't been back here in almost 10 years and tbh, it was disappointing. Portions are huge though, plenty big enough to take home. Service was friendly, but not super helpful. We had to flag down someone just to get our check and it wasn't crowded. Oh well, another one bites the dust

(Overall: D) - This is an incredibly painful review for me to write as I have been a long time supporter of Shana Thai as I find their dishes some of my favorite Thai food I've eaten to date.In light of this enthusiasm, I brought a large group of friends over to have a nice meal here, of which the food was high quality. However, when the bill came, they had not pointed out that an automatic service fee was already added, and not thinking twice after they brought the credit card machine, I tipped generously, which ended up being an unintended compounded tip. While this is certainly my fault for not paying attention, I did find such action like a sneaky extortion that I did not appreciate as customer loyalty and referrals are certain to bring more revenue than such tactics, but I suppose that is my opinion.Additionally, while I have inflated my reviews in the past, I must accurately reflect the fact that for some reason, the food from their food delivery tastes incredibly bland and terrible and nowhere near the quality of dine in as if a different chef is cooking these dishes. This is evident by the fact that if I takeout leftovers from my dine in, it still tastes much better than ordering delivery, which is a mystery that needs to be addressed.Under these circumstances, I will sadly no longer be returning to nor recommending this establishment.IG: @amei.eats