Polar Bear Rolled Ice Cream

Perfect treat after a good bowl of ramen from Tadamasa.Our son loves the ice cream selection and the way they prepare the bowls are very good.Must try for sure!

Went in around 430-5pm today because me & my kids were craving for icecream. The kids suggested this place again because the first time we had it was really good. I ordered the same thing which was Strawberry Cheesecake with 2x toasted marshmallows. My daughter got Strawberry Banana & my son got Smores with a toasted marshmallow as well.. I got my order with both my Marshmallows burnt. I went ahead and ate the first marshmallows and i regretted it... so when i saw the same burnt marshmallows on my son's ice cream, that's when i got up and told the kid who was working there (i'm calling her a kid, cause she was acting like one, answering back to me the way she did) if she can change both marshmallows. She questioned me why and what was wrong with it. I told her that the marshmallows were too burnt. She responded saying "they're called toasted". I told her that i know what toasted marshmallows are and these are burnt not toasted. She then took the cup & my son's cup as well. I told her that this wasn't our first time so i knew it shouldn't be this burnt. Also the ice cream tasted horrible because it tasted like just ice... like no flavors like the first time we had it... she then responded to me saying "i'm sure it isnt." I'm a mom of 3 kids and for someone to have to talk back to me that way, i know I was dealing with a kid.. I sat down & just held my composure because i knew it wasn't worth it. But she sure did made me lose my appetite when i was excited walking in there in the beginning. I hope her manager sees this because the way she handled that, was definitely a no. My kids heard and saw the whole conversation. I should have asked for her name but she got glasses, not sure what ethnicity & brown hair with washed out blonde color. For the manager, i hope you'd do something about this & speak to her. As you mentioned, since you own this small business, if you have a worker with such attitude, then i'll pray for your business.

(2.5 out of 5)The milkshake here was good, a solid 4. But the rolled ice cream wasn't good. I feel bad for the one person working here having to do everything one by one, a little rush of over 10 people came in and it took a longggg time for everything to be ready. For me and my group of 3 around 18 minutes. This place is under staffed. And the roles I've cream was not up to par. Ambiance is nice. Bright colors. And very over priced!

Service was great, you can use a kiosk to order or order with an associate. We opted for the kiosk because my kid likes to take her time. After ordered we watched while our ice cream was rolled. Ice cream was delicious will definitely be back

It was delicious! The cashier helped us with all our questions! Very quick service! The ambiance was fun and exciting!

Very unorganized, hand the orders to the wrong people, dont make the orders in order of recieving them, be prepared to wait over 30mins for your order. Dont waste your time ordering online, because they will make the orders that are ordered in person first, even if they have ordered 15mins after you. Nothing special about the ice cream there are better places out there

Wow amazing! I got the lychee rolled ice cream & it definitely didnt dissapoint. Service is so amazing and theyre so friendly

Amazing ice cream rolls made with fresh fruits and ingredients. They always keep on coming up with new flavors which are amazing to taste

Ice cream is always so good everytime we come here and service is also quick and staff is very friendly!

Staff is friendly and the ice cream is amazing. Wanted to try something new and landed here and I'm glad I did. New Spot!!