Neal's Coffee Shop

Decided to bypass the overpriced hotel buffet for a local greasy spoon within waling distance and ran across Neal's Coffee shop.The hospitality was great and friendly for my entire visit and my coffee was never less than half full at all times. The menu had lots of options but as soon as I saw chicken and waffles on the cover there was no need to look any further. The waffles came out first and were just as expected, with a good crisp exterior and soft interior. The chicken was evenly coated and cooked perfectly, although I would prefer a heavier hand with the seasoning I really cannot complain. I also didn't read the description carefully... they provide half a chicken! This wouod be enough for two and all this for about half of the hotel buffet.

This place has been here longer than I can remember. I used to go here 15+ years ago when I lived in the area. I took my parents here for breakfast just to switch it up. We all tend to go to our usual breakfast spots. We were greeted and seated right away by a cheerful waitress. She definitely brings life to the place. The place itself is simply decorated. We ordered:1. Pancake sandwich special - my dad liked how the pancakes tasted home made. Sausage was perfectly cooked. 2. Denver omelette w/ crepes - my mom felt the veggies and ham were not browned or cooked well enough. She didn't care for the potatoes. They weren't seasoned and browned enough. She really liked the crepes and almost literally licked the plate clean.3. Biscuits and gravy - The sausage and gravy were delicious. The biscuit was a little hard, like it wasn't fresh. The people who worked here were really good at keeping the place clean and ready for the next batch of customers. My dad liked the service and the fact that you can kind of see them cooking the food. Overall, it was a good experience all the way around. It's a simple no frills diner. My parents especially loved that the portions were just right.

Overall, it was a good experience.While our waiter was friendly, he didn't speak much English, which led to a bit of confusion. When I asked if the entire menu was available, including breakfast items, he had difficulty understanding the question.I decided to go with the French Dip. The bread was perfectly toasty, and the meat was tender and flavorful. The portion size was generous, and I left feeling satisfied.I'll definitely be back to try something else next time.

Large parking lot to use in the shopping center. They have the old school diners counter to sit at which I like. Service was quite brisk on a mellow, late Tuesday AM. The Denver omelette and hash browns were quite simple and as expected. Same with the pancakes. They were quite prompt on getting the food out.

Just look at the receipt in my photo -- an automatic 30% gratuity tagged onto the bill!! My daughter and her friends decided to share a plate of Chicken Parmesan $18.99 and when they got the bill, they were shocked to see 30% gratuity added. I was outraged because they ripped off 4 girls who are only 14!! Instead of stewing in anger though, I decided to call Neal's the next morning and I asked to speak with Neal himself. He was gracious about the incident and said he would investigate the situation and compensate. Of course, this isn't about the money lost but more about the behavior and experience. I was happy to see that Neal was responsive to address this issue professionally. To resolve the situation, I actually returned to the restaurant with my daughter on the next day that the server was scheduled to work so that we could bring closure to this situation. What was interesting was that the actual record that was entered in the register was an automatic tip of 18%. The server said it must've been an accident that she accidentally hit 30% but the point being, she never said anything to the girls when they paid the bill and they weren't given an option as to what percent they wanted to tip. Neal also seemed a little surprised to see me return in person, even though we agreed that I would come back Tuesday, after talking on the phone Saturday. He didn't seem to remember even who I was when I arrived stating I'm here to follow up. I also didn't get the feeling that he talked to the server very much about the issue prior to my arrival. It really isn't about the money, which is why I didn't confront them in anger but more from a place of trying to understand what really happened. Personally I suspect the server just treated the girls as young teenagers, maybe thinking they weren't going to tip at all so a mandatory tip was tagged onto their bill. It's sad because this is why so many kids just stick to drinking bobas or getting fast food to go. Let's really work together to give the young people a better experience to life.

Chicken French toast was one of the few times portion was good enough for take home breakfast the next morning. The chicken breast was a bit dry and toast was nothing outstanding. Try Cracked and battered, you'll see why this ranks only a 5/10. Country fried steak was good 7/10 came with crepes as a side instead of pancakes. It's a relaxed atmosphere which is good and bad, service was also slow and no urgency. They took care of a table that came in after us while we were waiting. Not a problem since we weren't in a hurry but that could go wrong for other people. Each meal was about $20 average

The service was 5 stars. It always is. The club sandwich sucked. Only 2 slices of turkey on the club sandwich (see picture). It's mostly bread, tomato and lettuce. Easily the most pathetic turkey club I've encountered.

Solid gravy minus extra dry biscuits Terrible service - asked for sausage twice and it never came. Never checked in, had to waive down waitress to order food and had to get up to find a waitress to pay the bill. Good pricing Neighborhood feels for the ambiance Won't be back, but Thanks!

Nice place. Been there for decades. Lots of customers in and out, even during the middle of the week.Good food. A staple in the area.#spicemeister approved.

Convenient location in the neighborhood shopping center. This is a typical diner with great food. Seat yourself or order to-go at the register. Staff was friendly and the food was ready quickly. I ordered the BBQ Bacon Cheeseburger. Plenty of bbq sauce and generous amounts of bacon. Fresh veggies were on the side so I could build my perfect bite. Fries were crispy and delicious.