Mochill Mochidonut

Mochill sits right in the middle of Serramonte Mall. I love mochi donuts so I thought I'd give this place a try. I love the presentation here and they definitely invested their cool design and packaging. The donuts were good but a little too much donut and not enough mochi inside. They also make crepes and drinks but didn't sample any of those on this visit. So so quality but definitely love the presentation.

Date & Time: Saturday November 19, 2022 @ 2pm & Sunday November 20, 2022 @ 1pmMochi Date: The HusbandRating: 4.5Scene: MallRats in Plaid Flannel Shirts Over Skims Fits EveryBody SlipDress in Fall Colors, Platform Uggs & Marc Jacobs CrossBody SnapShot BagDecor: Kiosk in The Center of Serramonte MallService: GoodImbibe: Coffee Drinks Devour: Brioche 5/10, Mochisada 9/10, Cronut & Mochi Donuts 10/10 Total: $10.10

black sesame mochi donut was pretty good, not too sweet. the dough was okay, not super mochi like in my opinion

Same one as the one in Stonestown but a lot fresher.Hardly any wait.3 stars because they need to work out the kinks. For instance I wanted a plain unglazed doughnut and they didn't understand what I was ordering. Also, the register is kind of slow.

Worst experience ever! Yelp say they open at 10 so I stood in line. 10:05 No said anything to me. I see that they are busy so I asked nicely if they are open. No we open at 11!!! WTF!! I just wasted 20mins here! Common sense and common courtesy!! If you see me standing in line and you know you don't open till 11! F***ing tell me!! Never again!

Yes, they wear gloves, but changing them does not exist. I ordered a crepe, and she used the same gloves to handle my fruits, her phone & the register! She did not change her gloves at all. What's the purpose of having gloves if you're going to touch everything anyway?

The crepe that they have is terrible!!! Not crispy at all, I felt I was eating raw dough! The staff explained it's because it made by mochi flour, but I think it's totally because they were rushing even though it's not busy hours, so the crepe was not fully heated. And it charged for 10 bucks. I'm super disappointed!