Freshroll Vietnamese Rolls and Bowls

This my go-to for lunch weekly! I can only speak for the fresh rolls which I would deem as yummy and yes, fresh. One of the more affordable, grab and go lunch spots according to FiDi standards.I want to really spotlight how amazing these workers are! The rushes are so busy but they really power through it. I keep coming back because everything is always consistent. The service in my experience here is great.The inside is fairly small so not somewhere you can rely on having a spot to eat but I usually take my meals to go.

I used to come here all the time. But changed jobs and offices and now I'm a few blocks further away. I went back last week for the first time in years and remembered how good it is. I exclusively get the fresh rolls, although they offer much more. They used to offer three fresh rolls at a set price. Now you can order the fresh rolls à la cart. At five dollars per fresh roll. It's one of the best deals downtown. It's like a super fresh salad in your hand. I always get the grilled chicken. It's so good and you feel good eating it. I try to look closely at the prep area and it always looks clean.They installed automated order taking machines. These are fine because they speed the process up, but they do not allow you to make small modifications like adding jalapeños. :-) Request: Please add jalapeños as an option on the ordering screen. Thank you.Overall, in the last two weeks, I've been there three times and will probably go back again, at least once more this week .Highly recommend fresh roll.

Used to be great but it appears there is new ownership - within past 6 months or so? Proteins in rolls are of lesser quality with little attention paid to over cooking. Flavor balance is off and choice of sauces is limited with online pickup orders.It saddens me, but I won't be back.

I order from Freshroll for delivery frequently. When they get things right, it's fantastic - especially for the price. Unfortunately, they often get the sauces wrong. It doesn't "ruin" the order but takes it from 5 stars to 3 stars - hence my 4 star rating. They won't allow for special requests so I can't reiterate the sauce order. And there is no way to reach the store via phone. Hopefully they'll see this and pay a little more attention. It doesn't seem like a hard thing to do - just follow the order when it comes to the sauces...

Usually I think of fresh rolls as an app but oh boy these 3 fresh rolls left me STUFFED. I ordered 2 chicken rolls and 1 pork roll, paired with the nam nam sauce, peanut sauce, and citrus ginger sauce. Each sauce was a bit sweet and paired super well with the rolls. The rolls were packed with vermicelli noodles and veggies. I wish there was a bit more protein but otherwise they were really yummy!

The truffle crab fried rice blew me away. There was a good portion of crab inside and combined with the truffle made it taste heavenly!! The rice was fluffy and not overly fried. I highly recommend this dish especially if you're a crab or truffle lover! The spring rolls, known as fresh rolls here, are also really tasty. They are filled with lots of veggies, noodles and comes with a side of sauce. There are several sauces you can choose from but I personally prefer the NamNam sauce. I recommend the Vietnamese vinaigrette or the peanut sauce if you prefer the traditional Vietnamese sauces for your spring rolls. But there are so many sauces to choose from so don't be afraid to branch out - the staff can also let you know which sauces pairs the best with certain dishes. Sometimes, I even order food from here via delivery whenever I crave food that is yummy yet healthy! Overall, a solid place for Vietnamese food in FiDi. Check them out!

Decent Vietnamese noodle bowls. The fish sauce is definitely engineered for more American palates but it's fishy enough to where you wouldn't offend someone at work at a post-lunch meeting.I ordered mine from meal pal so it came with rice noodles, chicken, cucumber, picked carrot and daikon, cilantro. Sans herbs like mint which is very un-vietnamese like. It was a decent portion, my main complaint is the chicken was so lacking in flavor and dry that I had to request this delicious yet naughty mayo sauce they had just to cure the dryness.

I really liked this place. I came here for a quick lunch since it's close to my work. The line was really long, but it moved pretty fast. This place is a Chipotle-style restaurant, where you go down the line with the attendant and tell them what you want in your dish. I got a bowl with half salad, half brown rice, lemongrass pork, standard toppings, and the garlic sauce. It was a large amount of food! I was not able to eat all of it during lunch, so I had some leftover for the next day. Overall, I would definitely come back. This is a great place for a quick, healthy lunch.

The review is only for one dish - the Hot Garlicky Noodz. It is the first thing I got here, and it is the best noodle bowl I've ever had. I can't bring myself to try anything else. I get it with chicken, which is tasty and plentiful. But it's the garnishes that make the dish - chopped green onion, sliced jalapeños, pickled red onion, and broccolini for a green veg. The spice level is perfect if I have a little jalapeño with every bite.

Edit to add: With the order being walked away from in the middle of prep, it was bound to be wrong. I ordered 2 shrimp rolls with an upcharge of $1.50 each rolls for my choice of protein and 1 tofu roll. I rec'd 2 tofu rolls and 1 shrimp. So now I paid extra for poor service.I only ever order 2-3 rolls. I normally order online and pickup just fine about once/twice a month. I also normally order before the lunch rush around 11-11:30. This has been going on for about a year now. A pickup earlier this month had me starting to question service. My order was NOT ready, but that day a worker started it immediately and was done in about 5 mins. That day I also happened to order later after 12 and pickup was 12:30pm. I figured it was an anomaly since the rush started and went about my life, happy to eat my rolls.Today (3/26/2024) I ordered at my usual time 11:30am. I left the default pickup time and it selected 11:40. I showed up at 11:45, 5 mins AFTER it was supposed to be ready, and it wasn't even started. Another 5 mins went by before #1 started working on it. 1 was completed and in the tray, the other 2 were laid out on the counter, almost done when 2 customers come in, 1 saying her order was supposed to be done 10 mins ago, yes well mine was too at this point, the other asking about a doordash order. Another worker (#2) started helping the doordash guy and the third worker (#3) started on the 10 mins ago order. When the #2 guy said he doesn't see the order, #1 who was working on my order stops putting my ingredients on and starts talking to the doordash guy. Now 2 people are looking into the mystery doordash order that didn't show up on their tablet. #1 now removes his gloves, take doordash guy's phone and starts working on his order, leaving my unfinished order laying open on the work counter. Now my order is just sitting around, open ingredients, not being worked on while workers are walking back and forth working on the orders they were working on, leaning over my open order to reach the trays and lids on the counter. Eventually #3, who was not even working on my order looks at it and comes by to finish it. No, not building me a new FRESH one, continues the 2 shrimp rolls that have now been sitting on the counter for the last 7 mins, explosed to whatever is floating in the air as people walk by it. All #3 did was added shrimp and rolled it, less than 1 min of work left. I finally walked out with my NOT FRESH order at 12:05. This level of service is ridiculous. #1 should've said let me finish this order and I'll be right there to #2 and the doordash guy. I'm so disappointed. I loved their rolls so much I actually stopped eating spring rolls at other vietnamese places because they've ruined them for me, but now with my tainted ingredients being served, I don't know how I'll want to go back. Plus who knows if they track customers like me who complain and blacklist them. I always order online with my square info... such a sad day, even my rolls can't make it better today :(