Eliza's

Here's the deal, the staff hover and will be ready to clear your plate in 5 seconds and rush you out the door ASAP even if the place is empty, but the food is absolutely amazing. The Mongolian beef, the mushu pork, the chow mein, fried rice, pot stickers- all absolutely delicious. It's hands down the best and will go back a million times. You have to remind them you're not in a hurry and just be firm when you don't want your plates cleared yet, but the food is worth it even if it isn't this "amazing" dining experience.

Eliza's spicy eggplant is excellent. There was a lot more than just eggplant in there which surprised me as I didn't read the menu very closely () but it was tasty! Eliza's chow mein was also really tasty. The fried rice was a little wet and intensely seasoned for my taste but not the worst ever. The green beans were solid. Compared to some of the other Chinese takeout spots I felt the value for the price was a little less, slightly smaller portions and not necessarily a higher quality. Overall we would certainly go back though!

Extremely pricey Chinese food. The food is not greasy, which is why I think they are popular. The ambiance is nice, but the wait-staff are the most unpleasant people., no pride in the work. You won't feel warm and fuzzy at this restaurant.

The food is solid. Love the Mongolian beef. Wish the portions were a bit bigger. Friendly service. Website prices are way wrong so they should fix that.

I have reviewed this neighborhood restaurant before as we order take out once a month. Today we decided to eat in...For apps we had the Haukaw and Siomai Combination. Followed by the Crab Rangoon. Both were tasty, freshly steamed and met our expectation. Next we had Mandarin Eggplant. This is our all time fave. It tastes even better when you eat at the restaurant! We ordered Eliza's Spicy Chicken. The were decorative Veggie that were crisply sautéed along the sides. Very good and one of our faves. Lastly, we had some Mushroom Chow Fun...delish! All the dishes were so much better as dine-in! But take out is not bad despite the time in the container. A neighborhood must!

Check out this review of Eliza's on Tripadvisor: https://www.tripadvisor.in/ShowUserReviews-g60713-d508329-r953059828-Eliza_s-San_Francisco_California.htmlThe attitude of the staff/owner seems to be a common complaint of other diners as well (see reviews below)

Delicious food! Our party of 7 ordered many dishes. I had the vegetarian Moo shu and the vegetarian spring rolls. I would definitely return. I was surprised that it was almost empty on a Saturday night.

I first dined here 2 decades ago. The ambiance remains clean and inviting but that is where the warmth both begins and ends. The women "greeting you" are icy cold and appear to be non native speaking. Although the restaurant was near empty, when I asked for a window seat I was told to sit where I was and then 10 minutes later someone came over and told me it was o.k. to move. Again, no reason for not making me feel welcome. But I was hungry andd so ordered simple Mu Shu pancakes and shrimp dumplings. I was not offered hot tea but was brought a glasss of ice water when the outside temperature was low 50's.The two dishes were not brought at the same time. The pancake filling looked grey and unappetizing when it could have had cruncy spouts and tasty vegetables. Bland but for the traditional sauce.The dumplings were so bland and boring that compared with all of the new dumpling places popping up all over the citty this was the clear loser. Again, the sauces were fine but could not camoflague the miserable taste.I told the waitress and asked if I could return them for an egg roll but she misunderstood so I cancelled egg roll, asked for the manager.Instead of apologizing and removing the dumplings from the order he said he asked the cook and they said the food was fine. I had planned to take out the pancakes but the defensive manager suggested I leave them since I didn't appreciate the food. Imagine that, a manager telling you to leave behind the food you paid for ?These folks are cluelesss. This is NOT a place to dine for warmth or quality food. They are arrogant for no reason. This place should have closed at the time of the pandemic.It looks like others agree. Unless you are ordering Mongolian beef there are dozens of other OPTIONS where you won't be treated like dirt. SKIP ELIZAS

Yesterday, when I came back again, the food was still as good as it was 10 years ago. The Mongolian beef, Beijing duck, fried chicken, fried crab wontons, and spicy fried eggplant with shrimp are must-try dishes. The fried egg noodles stir-fried to perfection are also delicious.

Male who's worked there for years is so unpleasant . He wouldn't let me sit on their couch just now even though I told him I was having a hip replacement and made me stand on concrete since it was just 5:00. I felt badly about my reaction to his lack of kindness and so I called to apologize for reacting to his actions. I needed to do that for myself. He said nothing. I would have deleted the review if he had had a respectful exchange. But nothing.