Amausaan Uji Matcha

Great spot. Took it to go but very nice decor, we took a few photos before leaving. Loved it got the caramel latte. If I lived near here would come very often. Of you love matcha, you have to try it

I really wanted to like this location because it is SADLY the only Amausaan Uji Matcha left in the Bay Area which is so unfortunate. Because who doesn't love a super cute themed Japanese dessert place?I guess with the location being in the mall, the lack of staff, ingredients or what not, the entire parfait section of the menu wasn't available and I can only order a drink to go and it was served in a to go cup instead. Just tasted like a standard sweet matcha milk with some matcha ice cubes. The interior was cute, but that was it. A good part of going to a place like this is to enjoy the presentation and atmosphere, so it killed a bit of the vibe. Fingers crossed that this place survives or this franchise gets revitalized elsewhere or tries in SoCal!

(I really wanted to love this place...)I had such high hopes for Amausaan Uji Matcha when I first discovered it. As a huge fan of matcha soft serve, I was excited to have a shop so close to home. Unfortunately, after many visits, I've finally decided to take a break.To start, their matcha soft serve is consistently icy rather than creamy, which is a big disappointment for me. Creaminess is a key part of what I enjoy in soft serve, and it's just not there. On top of that, their best flavor--Milk Tea--was discontinued after a few visits. It was the one flavor that was consistently good, and its absence has been sorely felt.On my last visit, I decided to try the Hojicha Latte, hoping for redemption. Sadly, it was far too sugary and packed with caffeine--I couldn't fall asleep until well after midnight, which was over 12 hours after having the drink at lunchtime!That said, I do have to give credit where it's due: the ambiance is fantastic. They've created a very cute, welcoming seating area that's perfect for enjoying your treat--if only the matcha lived up to the setting.Despite my frustrations, I'm not giving up entirely. The concept and location are just too spot-on for me to abandon them completely. I'll keep an eye on what future Yelpers write and hope that the quality improves. If they step it up, I'd gladly come back and give them another shot!

So hard to find good matcha!!! And this stop is not it, unfortunately.It's got a great seating area to hang out with friends or rest break during shopping but the drinks and food are at best average. We had the strawberry matcha latte special this trip and it was below average - not worth the calories or caffeine space. Matcha itself was fine but didn't balance well with the milk or strawberry jam, which was too sweet and thick. Service was fine and drink seemed to be made with care, just not a great recipe on flavor. Skip it and drive to a better place.

I was really craving a matcha latte and decided to try this really cute spot in the mall... I had zero expectations and I left so disappointed. First off, there was only ONE person working and he was on his phone. I stood there for a good minute, maybe even longer, just waiting for him to greet me. Ordered an uji matcha with caramel, and this drink has a weird after taste.. look, I love me a good matcha and I hate to sound like a snob, but this just wasn't it for me. I would come back to try the other drinks, but this experience left a bad taste in my mouth (literally lol). Try at your own risk!!

Came here late on Black Friday. Service was slow even though there weren't many people ahead of us in line, but it was late in the evening so I get it. I got the Strawberry Matcha Latte, and it came out relatively fast. The matcha to me was thin and watered down, but the strawberry jam had good chunks of strawberry that I liked and carried the drink. The decor is always very colorful and lively, and there's plenty of seating.

Plus points for being the cutest, pinkest store in Serramonte. All the items looked delicious but I opted to try the soft serve for my first time.Matcha/Ube soft serve ($6.90) - Much disappointment. It tasted icy.

The vibe here did not disappoint! I love that there was a kiosks with pictures to show exactly what your options are, not just worded descriptions. The service was quick and nice, food was great. But the vibes here were everything for a girls matcha and yap session! Definitely recommend this spot, there's also other options besides matcha btw, especially if you love Asian goodies.We got the matcha soft serve, lychee rose bubble soda, the strawberry crepe cake, and the strawberry blended matcha.

This place is so cute! They let you borrow their kimono to take photos there! The seasonal plate was so good! All of their snack are delicious as they look!

Amausaan Uji Matcha at Serramonte Mall not to be confused with Matcha Cafe Maiko at Stonestown. At both Amaussan Uji Matcha and Matcha Cafe Maiko they offer soft serve, but some how I prefer Matcha Cafe Maiko instead because their soft serve is more creamier. We got the Ube Soft Serve with a cone and the Matcha Soft Serve with a cone and a slice of the Strawberry Mille Crêpe Cake which in my honest opinion was the highlight of it all. The cake was definitely delicious though, it wasn't too sweet but it had just the right amount of sweetness to it. The matcha flavor in the Matcha Soft Serve was super strong with a tad bit of bitterness and the Ube Soft Serve was just your typical ube flavor nothing too big of a wow with that. I guess I was expecting more of an UBE wow factor. Over all a great treat to pick up when you're sweating and need a cooling down from all of the shopping and walking around done at the mall. The place is kept well and clean. The staff is friendly and service was quick.