Better Buzz

I love that this place has a drive-thru. I bought 2 Iced Mochas Blended with oat milk, and they were delicious! Highly recommend! Service was fast and the woman who gave me my coffee was really nice. She also offered my dog a pup cup. It cost $14 for 2 Regular sized coffees. I will be back! The inside is also SUPER cute if you want to sit inside or take some Instagram photos. They sell good looking merch, too (such as cups, reusable bottles, shirts, and sweaters). This morning I also bought 2 sandwiches and they were good!

Disappointing Experience at Better BuzzMy recent visit to Better Buzz left much to be desired, unfortunately.Walking in, I was immediately struck by how loud it was inside, ike staff, customers and the music were competing to be heard. . The atmosphere felt cramped and crowded, which made the whole experience somewhat uncomfortable from the outset.The lobby area was in dire need of attention. It appeared dirty and disheveled, which was quite off-putting. It detracted significantly from the overall ambiance of the place. Sitting down with a cup of coffee should be a relaxing experience, but having to clear my own area, pick up the place a bit (straighten chairs, clean the water/sweetener area) it was just disappointing - and let's not talk bathroom - ewwwww. While ordering, I couldn't help but notice that the prices were surprisingly high considering the quality and service provided. The menu items did not seem to justify the astronomical prices charged. Customer service was lackluster. There was no notable effort from the staff to engage with customers or provide a welcoming experience. It felt impersonal and rushed.In my opinion, Better Buzz should consider installing self-service kiosks to streamline ordering process and potentially lower prices to better match the overall experience offered. Overall, my visit to Better Buzz was underwhelming. The combination of loud surroundings, a cramped feeling, neglectful lobby conditions, high prices, and poor customer service left much to be desired. I hope they consider addressing these issues to improve the dining experience for future patrons.I was super disappointed - there is a location coming to my hometown in Tempe, AZ and thought I would carry this experience back home while we waited for our location to open. With so many local (and other chain) coffee shops my money is better spent elsewhere.

I love better buzz for their convenience andOrdered an 1 acai bowl (literally $11) from the drive thru1 hazelnut divinity ($7+) & 1 best drink ever. ($7) Everytime I come here, they always ask me to park in the pick up spot, for 3 items... even though there is no one behind me in line. The worst part of the pick up line it's not regulated so if they already had 2 other people park there you have to find a random parking spot and hope they remember what car you drive, sometimes i even have to go inside and pick up my order. What's the point of having a drive thru order taker, if half the time their headset dies and they can't beat the flow of the cars, might as well use the drive thru order screen so people can see their menu.I know it's to get their drive thru line times down, but if that's the case.. at least have a menu outside ready, and half 1 person order on the screen and 1 person taking orders alternating. There's no reason to have someone outside in the heat or cold if some people in line have no idea what they want to order yet and hold up the line.. Also.. please at least fill up my acai bowl?? SUPER skimpy on the acai, it wasn't even filled halfway, especially if you're paying that much for an acai. The only reason I'm giving a few stars is for the drive thru guy in the morning, he's really nice and has great customer service.

We popped in on the way to a funeral and were greeted by a huge staff. I counted 14 staff members behind the counter. We placed our order and my friend got her drink within 5 minutes. Great. 15 minutes later, my drink was still not up. Most of the staff were standing around, on their phones or chit chatting with each other. It was frustrating. I finally asked what the hold up was... 20 minutes with 14 people working seemed excessive. Turns out that ordering a large coffee drink with only one espresso shot seemed to stump the entire staff. When my drink was finally served up it wasn't even hot. Barely lukewarm. After 25 minutes, we were late for the funeral. I won't be returning to this location.

First time here and they are busy! The line moves quickly and doesn't take long for your coffee. I didn't want any thing fancy, just a cup of coffee. I had to wait for them to brew more, it didn't take long and it was nice and fresh! The woman at the counter was very friendly and helpful! Don't live in the area, but would definitely return!

Very disappointed as I work in the area and I have tried so hard to like it. I always get decaf vanilla bean lattes and every single time without fail they make the coffee fully caffeinated. I can do decaf coffee anywhere else but I will physical get sick for an entire day from drinking from here. I wish the staff would just say they can't instead of giving me something that will make me sick. Very disappointed as I have had to throw away 2 drinks recently.

One of the reasons I prefer butter buzz over Starbucks is because better Buzz uses a frother for their Matcha and Starbucks stirs Matcha. I frequent at Better Buzz daily and lately their Matcha has been clumpy and gathered at the bottom of the cup just like Starbucks has their Matcha when they stir it. Sucks to continually be disappointed, y'all were my fav/: The picture attached is of the clumps of Matcha and the bottom of the cup after attempting to stir it with the straw for about five minutes

After spending over $20 on a drink and açaí bowl, and tipping 25%, I got to the window, and they gave me my drink. I tasted it and it tasted like it had lotsOf sugar and dairy, which I asked for substitutes and paid extra for Both!. I asked them to make sure that they did include my modifications because it tasted so good, I was being really kind and joking around, the girl at the window was super rude and remade it, then I asked for another straw, and she basically threw it into my car. Done with better buzz.

Cashier service could be friendlier for sure, like at the other locations I've been to.But drinks were delicious and done super fast! I got their Barista's Pick, which was an iced lavender matcha oat milk latte. Highly recommend trying it if you like those flavors. Balance is just right!

I ordered a chai tea latte today and absolutely loved it!! best one i've had in a long time! also had amazing customer service from Jordan, with suggesting the Chai. I willbe coming again. The coffee shop was so cute as well with the decorations.