Sakura Express

Food was very good. I like the atmosphere. Our drinks were alway topped off. The service was courtesy

I've eaten here a lot actually because we only live a few minutes away. The food quality has gone down hill in the last year and the prices have gone through the roof. I can eat at Kobe in Clayton or Kanki in Raleigh for these prices on sushi and hibachi. The service has always been good but this last time I ate there, I got sick a few hours later. I will definitely be finding a new place to eat.

Walked in today and placed my order with the young lady while her mom, the cashier/employee, was in the both. After getting rung up I saw the mom touching/ rubbing her feet in the both bare handed and proceeds to walk into the kitchen, pull a bowl out of the fridge and stir a bowl of whitish sauce. Instantly mortified by the poor food handling practices and hygiene. Will NEVER return. Eat at your own risk.

While enjoying my meal I looked down at my plate and found some sort of bug in my rice. It looked like a fly but if not, it was definitely some sort of insect. Keep an eye out for anyone who wants to brave it and eat there, cause my family is not!!

I don't think they deserve 2 stars. Foods always been pretty consistent and I've never felt disrespected there.

Food was ready on time. I was disappointed with my sushi because it didn't match the description. Th cost of the meal was way too pricey for what I got.

Food was not good sushi was mushy over cooked rice and the hibachi steak was really sweet

Worst customer service! I went in to pick up a to-go order and watched a lady bring a bag of food back inside because her order was wrong. They gave that customer my food. As I was paying they tried to hide that they switched the plates of food and gave me the food that the customer brought back. I told the employee that I would like my order remade since they gave me the food someone brought back and the employee argued and promised me that she knew the customer didn't open the food and that it didn't need to be remade. I continued to ask them to remake it and she continued to argue with me and finally rolled her eyes and remade it. She put the food back on the counter instead of throwing it away. After remaking my order she continued to argue with me that the other customer didn't open it. I thanked her for remaking it and walked away. She continued to argue as I walked away and yelled something as I walked out the door. Will never ever be returning to this place. Terrible customer service.

It was not my first visit. I wanted normal fried rice and not Chinese yellow fried rice. Ordered online for pickup. When I arrived, I got their same usual customer service, like "Why are you here bothering me?" Anyways, the order was not ready 29 minutes after ordering. Why? They hadn't started it. Excuse was, "we weren't notified." No, I'm sorry, we'll throw in some egg rolls. I got a shoulder shrug and a oh well, "it'll be about 20 minutes". I then got "your order is ready." Again, no apologizes. In the end, the food is okay. Nothing special. The customer service is awful. Guess I need to find somewhere else for Japanese fried rice. I'm tired of feeling like I'm a bother to them.

If you are looking for a fast food type of food, this would be it. Restaurant prices and served on styrofoam. My first time in here was yesterday. Girl at register barely paid attention to me as I orders, so she did not put some of my things on my tab. The man that came in after me had ordered via phone and same girl gave his order to someone else. Love the rice I got but the other was iffy. One of the rolls I got looked old. Like it had been made and left in fridge. It was all over the container and the avocado on it was browning. As I waited for my food they had finished the food for the people in the two booths and sat it down on counter for 20 minutes as they talked and answered the phone. Love the egg drop soup but I've always had no problem with that whenever I've traveled. The ambiance is that it looks clean. The people are not friendly and check your food if you are taking it home. Not really anything impressive about it for $50