Poncho's Mexican Food and Cantina

Decided to go with Poncho's eat-in this week. We arrived at 12:40 PM on a Sunday and it was a 30 min wait. They now offer text waiting but it didn't work. Our table for two was ready in exactly 30 mins. We were brought water, chips and salsa along with menus. The chips and salsa here have always been good and today was no different. We often fill up on the chips but that just means we have leftovers. We got our usual: a two shredded beef taco plate; a crudo burro plate; a margarita and an iced tea. It came to $39.85 plus tip and arrived in 15 mins. Our server, Natalie, was pleasant, super efficient and timely. Watching her work the dining area, along with the hostess, we agreed on the word 'blur' to describe their movements. They remained vigilant to the customers but were very efficient in their duties at a high speed. Our meals arrived in about 15 mins, piping hot. Each entree' was loaded with beef, had plenty of rice and beans and were delicious. The meat was tender, seasoned well and had plenty of sauce. Keep Poncho's in mind for your next meal. They serve really good Mexican food, both eat-in and take out.

How in the world does this place only have 3 stars here?The food is fantastic.The best chorizo and eggs I have had, tender meat and plenty of eggs mixed in and not greasy at all.The refried beans are great. Everyone here loved their food and while the place was busy the service was still good. A must try for sure.

The food here is good. We love the chips and salsa served at the beginning of the meal. Service was quick and it didn't take long to be served our food. Overall we give them 5 stars

I can't speak to the service of ambiance, but I have had their food catered at staff meetings more than a handful of times. The brown mini chimis are flavorless (couldn't tell the difference between the types of meat) and are mostly just tortilla, the salsa is watery, and the guacamole tastes like the spread that you get at Subway, essentially bland blended avocado. The cheese quesadilla is soooo greasy and also flavorless. The chips are very thin and somewhat greasy/undercooked. The apple and cherry filled dessert chunks are decent, as are the churros.

My cousin brought me some for lunch. She went on a Friday at noon and waited about 45 minutes. She said they seemed to be short staffed. The food was yummy. I haven't had poncho's in years. I got the pollo fundido with rice and beans. Everything was still hot when she got to me and the chips and salsa were bomb! I didn't eat at the location so I can't speak to cleanliness or vibes.

I love the history of this restaurant and I like the cozy multi-room setting. (And nothing is as exciting as sitting where a former POTUS sat!) I've also always had good service here. That is why I was so sad recently when I ate here that the food just wasn't that great. The rice and beans were good, but the taquitos and chimichanga were just bland. No flavor. Guacamole also had no flavor. So sad. We were putting salsa on everything just to make it taste like something. Wish it had been better!

This place has gone downhill!! 100% will not return and in my opinion do NOT recommend!!!! Clearly I am livid I placed an order 2 days ago for platter pick up at 1:00. No apology nothing that my order was still not ready at 2:00! Worker basically had the attitude that she did not care! This platter or food definitely not worth frustration!! The chimichangas were also overcooked....not worth the $123 I paid for two platters! Never again!

I've gotten 3 green burritos from takeout in the past few weeks and there is not a lot of meat. It's never been an issue before but something has definitely changed. Boo pinner burritos with no meat.Place is classic though and service is great.

Ponchos. If you are a South Phoenix native, telling you about Ponchos is already known to you.Started as a restaurant put of a house in the early 70s, they are known for their homemade food to die for.The "lobby" is small, and the seating area resembles the days of when it was a private home. If you are lucky enough, you'll get to sit in the Presidental room, name so because one of its claim to fame is the fa t that in the 90s, President Clinton dined here. You'll see (sorry no pictures) a painting at the table he ate at. You'll be protected by the Secret Service while dine.The food as mentioned before, is to die for. Living in Oregon, I dream of being able to bite into one of there fresh made Poncho Villa. I've been eating this meal since I was 6 years old.The appetizer if you are so inclined, is the famous Cheese Crisp and there salsa.If you wanna treat your taste buds, visit their newly remodeled place and enjoy a cold drink. You will not be disappointed!

Not really worth the money. For lunch time. Not sure what's going on at dinner time. Tacos a little greasy, and fell apart right when I touch them.