Panda Express

I don't panda to the conservatives, but then again I don't panda to anyone.And I'm not a fan of Chinese American food in general, but then some places make it better than others. Panda is pretty much the standard, but far from the gold standard, as it's pretty basic. I don't usually give it more than two or three stars, but the service is great and food was anything but awful this location, hence the rating of 4.

Man, I didn't think the location was going to be as bad as the experience I've had, but seeing negative reviews from 2017 and beyond and no actual improvement makes it seem hopeless.....And here's my experience with them....I'll give it a two because at the very least, the food is filling and hot, and good. I'm judgmental of Panda Express in general because it's not really traditional Chinese food but Americanized Chinese. Still, tonight was incredibly rough. I ordered some food for delivery, but Panda Express website wouldn't let me enter an accurate apartment address and continuously went to the first apartment number in the search box drop down menu-which was not my apartment. Thinking that I may have lucked out and selected my proper address, I realized upon reviewing the order details (which I could not see the address until I already hit 'check out') that it was going to the wrong damn address!Immediately I called this store location, but nobody answered the phone. I called repeatedly five more times with NOBODY answering. Ultimately I had to call Door Dash-the third party company-to cancel and refund the order. Door Dash was able to go in and contact the driver to update them on the address, so I still got my food.Long after having successfully received my food, thank god, I tried calling the store again just to see; and once again, no actual response. I'm already not a huge Panda Express fan, not enough to physically visit this store. I know I'm not the only person like this, so I'm going to tell you right now-speaking to those that are like me....if you're wanting to call a restaurant and order food, this is NOT the place to do it. They clearly are not answering their phone! Seeing the various negative reviews over the last four to five years, I'm guessing this place has been downhill for a long time....I don't know why they don't just shut this location down. I usually try to recommend a place if it's of high quality, but here's what I'm going to say. In Brazos Town Center, where I think this place is located, there's another chinese diner....right next to Kroger.....check them out. If you're going to order delivery, call Bao's Asian Cafe (which is another place I need to review that deserves high notes). Avoid Panda Express, just don't bother. If they can't be bothered to answer their phones and customer service has been reportedly bad for years, there's no point in messing with this location.....

It has the worst service I have ever seen! Either not enough staff or didn't get a food truck in. Whoever owns this Panda Express please send your employees some help! It's ridiculous to be waiting in a drive thru line for twenty mins! It's called drive thru for a reason!

Just came home after a long day in the med center with my husband after having an outpatient procedure done to find hair in my food that I ordered. Disgusting! Called 10+ times and no answer so here I am writing this review, food in the trash and money wasted! My advice is to wear hair nets because this seems to be the same issue others have had.Aside from all that, the chow mein taste old and dry as usual. I don't know why I keep hoping that one day I'll fresh food from here. Better off going to an authentic Chinese Restaurant.

This is the second time this lady Sam tried to tell me they weren't cooking any food at 810pm when they close at 9pm. After seeing them drop chicken in the fryer for a drive thru order on my way out. So I came back in and had her make my food because that's BS. Management needs to manage there workers a bit better.

The food is okay for cheap Chinese. The drive thru is a little slower than I would like . Decent portions

My food was fresh and amazing ! I really enjoyed the Orange Chicken ! Everything on my plate was good but that was my absolute fave ! Will definitely order it again

Would give it 0 if I could. Had to wait in line at the drive thru for 20 minutes because they would not open the dining area. Gave a ridiculously small amount of food and when I called about that the manager on duty was rude and refused to help.

bad long lines , 20-30 min wait everytime. food quality sucks. i went inside theirsz 6-7 workers but no one doin their job

For a moment I thought everyone had either quit or the staff had suffered carbon monoxide poisoning because the drive trough line didn't move for almost thirty minutes at one point. lol