Sailor Jack's

Sailor Jack's is housed in a restored sea captain's home from 1868 which makes for a cool historic feel. We sat upstairs which has great views of the Carquinez bridge. Food and service were great on a Saturday morning.I went with the Seafood Omelet which is stuffed to the brim with Bay shrimp, Dungeness crab, avocado, pepper jack cheese, spicy seafood sauce, and hash browns. This went well with the signature Bloody Mary.

We had:1 calamari 4.5/5; crunchy and fres2 fish and chips 3.5/5; a little undercooked;3 dore fish in wine butter sauce with brocollini and pilaf 5/5. Everything was perfect; and4 complimentary biscuits. 5/5. Someone knows how to make biscuits, light and flakey.Service was a little slow but very nice.

When you get served a surf and turf that costs $47, and you get it and it appears it has been under heat lamps for hours(I was also the last of our party of 6 to be served and had to wait for a unsatisfactory substitution), and you already have emailed the company BEFORE you write a public review and you get crickets???Yeah, me, and my whole family will not be coming back. Make a change, or sell the business. It's apparent that quality control and customer satisfaction are NOT at the top of the Owner's or Manager's list....

Great food and location... Terrible service!The restaurants location is beautiful and enjoyable to sit in a historic building. Down town Benecia is beautiful around the holidays. I met my folks for dinner as they had heard wonderful things, but left disappointed and will not return.The food was delicious we started with a dozen oysters which were delicious and fresh. I got the Moules and Frites as an entree which I highly recommend. It was a little spicy and very garlicky but very delicious. It had just the right amount of heat with fresh mussels. My dad got the prawn pasta and my mom got the fish and chips, which they both enjoyed. The portions were also great.The negative... the service was not good. Our waiter spent the least amount of time with us possible, he also seemed distracted and disinterested. This alone would have knocked them down a bit, but it got worse. Our reservation was at 6:30, at 7:30 we were the only people left. At this time our waiter and the hostess started to shut down the whole restaurant. They started dragging around the tables and resetting every table and they were loud! It sounded purposeful to get us to leave. They were slamming the plates and cups down. Then the started pulling down all the blinds, including the two on the side of our table. This was all before we had even gotten the check.We paid the check at 7:40 and asked when they closed "7:30!" The waiter said curtly. According to Yelp that isn't true and their website only has there opening hours (which is weird). So either he lied or they close way to early to allow for proper dinner service.This place isn't cheap and to feel like if they could have kicked us out they would have is a Wild disappointment!

Sailor Jack's has a waterfront location in Benicia, making it a super cute place to have brunch or dinner. I've eaten here a couple times, and have been seated both inside (upstairs), and outside by the water underneath their canopy. The first time I came here, service inside wasn't the best. I came with my sister on a Monday around brunch time. There was one employee who was working the bar upstairs, with a one or two patrons that he was serving. Otherwise, my sister and I were the only ones sitting at any tables for the first 30 mins of our service. They were slow to take our order, and we waited maybe 15 mins after being sat to see our server. We ordered the spinach and artichoke dip, fish and chips, and the polenta. Spinach and artichoke dip was decently flavored, chips were fresh and crisp. The batter on the fish and chips wasn't my favorite, and was almost mushy when I got it. Could have been crispier in my opinion. The fries were just ok. My sister enjoyed her polenta, but I didn't taste it. She also got a dozen oysters, and I didn't touch that either. The second time I came here was with my husband and my in-laws. We sat outside by the water. It was fairly windy, but not too much of a bother. Our server came to us right away, we put in our drink and appetizer orders initially, and got those. And then got our main dishes shortly after. Our server was also really friendly and attentive. We were a party of 6, so we ordered a plethora of different things. We ordered calamari to share, which had good flavor and crunch. I got the clam chowder to share with my husband and he got the crab melt. The bowl of chowder was creamy and filling. And my husband said he liked the sandwich he got. Much better overall experience the second time around, but I don't think this is a restaurant I'd go out of my way to eat at.

This review is specifically for their brunch. I've met up with multiple friends over the last year and never had a bad brunch experience at Sailor Jack's. I always make reservations using a link from their website, so we always have a table. I prefer the inside, near the picture windows, to the outside because I feel like the servers have a bit of a windy walk, which takes away from the brunch experience. And I hate asking for sides or extras when they do that mini hike back to the kitchen. Also, I don't like to eat in the wind, so inside it is. The food has been very good. The last time we went there, my friend ordered the Crab Benedict. She really enjoyed the benedict and said there was a ton of Dungeness crab. I had the Monte Cristo, which I always enjoy. The sandwich isn't deep fried. It's just lightly battered French toast with ham, turkey, and white cheddar cheese inside. It's a sweet, savory delight that I can turn into two meals. The hashbrowns are always nicely seasoned. And the complimentary basket of buttermilk biscuits with jam and butter always starts the meal off right. Lastly, the service has always been good. It's a busy time of day, but I've never felt rushed, and the servers are always friendly. If you have a Saturday or Sunday where you want a quality brunch experience with a great view, try Sailor Jack's.

Went for a birthday lunch and unfortunately, it fell short of expectations. Upon arrival, we weren't greeted, and the service felt disorganized from the start. We were asked what we wanted to drink before even receiving menus.The food was a disappointment. The crab melt and crab cakes, both of which barely had any crab in them. The crab cakes had more of a cornmeal texture, resembling cornbread with a hint of crab salad, and they were served room temperature. While the calamari tasted good, it was also cold. The burger was bland and didn't stand out. To top it off, the water glasses came out with food stuck to the outside, which was off-putting.The service didn't improve much throughout the meal. It seemed like the restaurant might have been understaffed? Servers being wrong food to table, as we were rarely checked on and didn't receive refills til getting the check or the sweetener requested for iced tea.Great location and outdoor seating, the food quality and service were lacking. Hopefully, this was just an off night, but based on this experience, I won't be in a rush back.

Thank you so much to you and your staff at Sailor Jack's! What a beautiful night making memories at your establishment for our daughter Ashley and SIL Andrews' rehearsal dinner. This place was a special memory for our son-in-law, and holds fond memories for him. The staff was attentive and polite. Our table for 20 and your establishment was brilliantly decorated for holidays. The food was on point and enjoyable with large portions. We appreciate the extra details that you went to by providing a menu specifically for our party. It went smoothly overall, it was a five star experience. We can't thank you enough!Sincerely, MoE and Jeff Evans

Sister lunch date resulted in stopping at one of our favorite places while walking down First Street. Carrie (the owner) makes sure everything there is perfect & always makes a point to come say hi when she's available. We had the best calamari, salmon bltas & a gorgeous cocktail with amazing water views.

Service was attentive. Asked if anything needed right amount of time. Not too much, not too little. Food was ok. Not that special. My mussels were in tomato sauce like a cioppino rather than wine and garlic which I did not expect.