Amici's East Coast Pizzeria Hayward at East Bay Eats

@ Eastbay Eats1025 A St Hayward, CA 94541The other day, I was treated to pizza from Amici's Pizzeria in Hayward.Now, I didn't know there was an Amici's Pizzeria in Hayward, so I went over to see where it came from. Amici's Pizzeria in Hayward is a ghost kitchen at Eastbay Eats, a brand new food hall. I have been reviewing ghost kitchens since 2020. How do you review a ghost kitchen? If you can't tell the difference between their food and food from a real restaurant, then they did a good job.In my case, I had a chance to try their pepperoni, spicy chicken, and combo pizzas. I liked the combo and pepperoni. I didn't like the spicy chicken pizza. The negative thing was the pizzas weren't hot. We didn't have an oven available to heat them up. But I liked the crust, it had that old style flavor. I've ordered Amici's pizzas before, these pizzas were identical.

It was a Saturday evening (5/18) when we ordered delivery. Our order was put in at 8:36PM, online hours say store closes at 10pm. We ordered straight from their website. Our order was delivered at 9:40pm. We had 1 kid's chicken tenders, 1 kid's buttered pasta, 1 lasagna, 1 kid's ravioli, 1 bake at home pepperoni pizza and meatballs. The meatballs were very good and the pizza, ravioli and lasagna were fine. My issue is with the chicken "tenders" and the bread that was included with the meals. The "tenders" were supposed to come with 5 pieces as per their online description and picture. What actually showed up were 7 itty bitty burned bottom-of-the-bag nuggets. 1 of them had no chicken in it and all of them were completely black. I am including a picture of them in my review. I absolutely cannot fathom HOW someone okayed them to leave the kitchen. It would have been better to cancel that part of the order ($8!). They were completely inedible and honestly just sad. Truly pathetic. The kids butter pasta was okay- just cold.

I've been ordering from Amici's many times over the past year, primarily through DoorDash. Their Detroit-style pizza has earned a loyal following in my house, and for me the star of the show is their delicious meatball sub sandwich, which comes with gooey cheese, huge chunks of meat, and delicious bread. Their bread, which you can also get on the side, is fantastic! Bread rolls are often an afterthought for most restaurants, but Amici's does it right.

I ordered one of their new Detroit Style pizza (the Firehouse, which was very good) and a mini New York cheese pizza for my daughter for delivery. The driver delivered my order but guess what... there was no New York mini cheese pizza. I tried to call the pizzeria only to find out later Amici's is in some strip mall conglomerate called East Bay Eats. WTH? I was never able to get a hold of anyone so I left a message with Carla at Corporate and hope I hear back from her or someone in Customer Support. The shop messed up my order, the delivery person did as well and I'm sorry... didn't deserve his tip. I want a refund and get my issue resolved. Next I'll just go to Slice House or Porky's Pizza. Not happy! DO BETTER & ANSWER YOUR PHONE HAYWARD!

There are not many customers, and the food is a bit slow. The pizza tastes pretty good and the ingredients are plenty. It is suitable for eating occasionally.

To my surprise I Order a med.half Veggie add Chicken and half Pepperoni this is what I Got . For 35 dollars I was look for more . Not happy with this and the crust was to soft and under cooked .

Listen. Dont sleep on Amici's Caesar Salad. I used to work near Amici's Redwood Shores and I woulld pick up their salad all day, everyday. So happy they're near my hood now!! I hope they stay. @Amici's, heard theres a brick and mortar restaurant space in Eden Shores, wink wink.

NOT RECOMMEND New Amici's Hayward / EastBay Eats pickup & WAITED FOR A HOUR ... Pizza is stone cold and EastBay Eats facilities had 15+ people waiting for orders !!! Been to Amici's in Dublin and never received a stone cold pizza!!!!

The pizza was burnt on the bottom. The pasta tasted like can sauce no seasoning The food was late but they refunded my money

Customer service is non existent. No updates on a delayed order all the door dash drivers complain about delay in timing. So I have to wait almost 2 hours for a pizza on top of delivery times . Ridiculous. This was ordered through the amici's website and they won't cancel or refund the order even though it wasn't even made yet