Dots Diner - River Ridge

Okay, don't underestimate why only 4 stores, this is one of the best diners I've been to. Cynthia took such good care of us! The food is OMG good.

After leaving the airport, we were hungry. I wanted breakfast selections, and everyone else wanted lunch. I jumped on Yelp! and found Dots Diner in the search. We arrived and were greeted warmly by our server, and escorted to a table. We were provided cutlery and menus after we were seated, and our beverage order was taken.I ordered a breakfast plate - 2 pancakes, scrambled eggs, 2 crispy strips of bacon, 2 sausage patties, hash browns, biscuit and grits....WHEW, that's a load of food! Yes, I shared!The rest of the party had shrimp po-boys - one fully dressed and with sautéed onions, and the other dressed less mayonnaise and onions. One ordered sweet corn and received fries instead (NOTE: the waitress fixed it and acknowledged the error.), and the other ordered Mac-n-cheese. My breakfast plate was excellent, with the exception of the grits that were lumpy and lacked taste. The significant problem was the tails were still on the shrimp. That should never be the case on a sandwich. As a result, they spent time removing the tails before they could eat their po-boys, which meant their po-boys were lukewarm by the time they started eating. The Mac-n-cheese did not receive good comments. I did not try it because I was too busy enjoying my breakfast.The mistakes were unfortunate because I enjoyed the diner. The decor was cool, the server was friendly, and the restaurant was very clean and comfortable. I wish I could give 3.5 stars because my experience was better than a 3, but not as solid as a 4 connotes.Would I come again? Yes. I would replace the grits with something else, and I would specifically request the shrimp tails be removed before cooking them and placing them on the po-boy.

I woke up hungry so I was about to drive to Mc Donald's when I saw dots diner on the way and I said hmm? Some breakfast sounds good !I walk in and there's a lady ahead placing an order so one of the servers sees me line up behind her and began to ask me what I needed and I said I'm not sure yet , I would like eggs, grits bacon hash browns and she cut me off and said oh you want a B1, It comes with toast though or a Buscuit so I said sounds fine I want Sausage too , she never mentioned big Dot breakfast but pulled out the menu and pointed me directly to the B1 and said you can add hasbrowns ? And could I have one of those eggs scrambled and the other over medium and she said it was up to me , anywho Thinking this was my only option since she hasn't yet offered me to look through the menu .. instead i felt rushed i noticed she didn't give me bacon and sausage so i asked the girl who is ringing me up that I wanted both . So my total comes out to over $17 mind you the B1 menu item she pointed too was 5.49 I'm thinking Damn that's a lot for some breakfast .. I go look up dots diner on google find the menu and realize I ordered a 10.50 menu item on line called a big dotIt comes with two eggs , 2 sausages , 2 bacon, has brown and grits plus PANCAKES everything I ordered plus pancakes for $7 less then I paid . I felt Jipped and upset that the waitress didn't tell me this ...I'm a waitress and have been for 14 years at busy well rated highly on yelp and I always help my guest find what's best pocket and belly wise ... not set them up ! That's bad taste and shadySo mind you I wasn't mad or mean , I simply went up to the girl who rang me up and said could you add pancakes or something ..Bc I paid way more than I should have ?So I grabbed a menu and sat down and realized man I'm still getting jipped I still paid 7$ more for a meal that cost $10.49$12 in the inside menu .The waitress sees me looking at the menu so I tell her how I feel . And that maybe I could have so coffee or something ? And she automatically is like I can't just give you stuff you can talk to my boss.Whom barely wanted to talk to me and was defensive about the whole thing and kept bringing up that I'm getting an extra piece of meat with what I've ordered .Like that's besides the point?He then tells me I should have looked at the menu ..Look I know I should have told her that I wanted to look through the menu first but I trusted that the waitress was guiding me In the right direction .Anyway they begin talking about me loudly in the kitchen to where everyone there could hear and were now looking at me . Very unprofessional and distasteful .They're missing the bigger picture here I'm a customer and I'm also bringing up a valid point no matter how it was rang up , I'm paying more than I should beGranted they come bring me my order and of course they didn't give me a coffee oh well by that point I was over the whole situation I almost decided to leave without my food and just take the $17 loss by this pointI get home open the plates and realize I didn't get both my eggs 1 scrambled one over medium . I only have one scrambled no over medium egg.So just to prove my point on their behavior I called them and the first person hung up the call the 2nd time the waitress who took my order answered and I told her who I was and that they forgot my egg .She sarcastically answers saying well you can come back and talk to my boss , he'll gladly give you another egg ..No apologies nothing!Of course I'm not driving back to get that egg . It's the principal . You were so appalled by me asking for a coffee that you never gave me and STILL managed to mess up my $17 order .This place is a mess !I SHOULD HAVE JUST WENT TO MCDONALDS!!!I've never written I bad review about anyplace including when I've had bad service but the attitudes here were worth my time writing this !

Great food. Called in order. Ready when we got there. Cheese fries and Who Dat burgers! Hit the spot!

This is the best Dot's in the metro area. There are a few things you must know about me before I begin this review. 1. I am a ridiculous human being2. I love divey diner type restaurants. 3. I like breakfast for lunch. So knowing these things, my next statement may make sense. I decided I was going to try every Dot's Diner and figure out which one was the best. I decided to embark on this adventure after eating at this Dot's based on the recommendation of a buddy from work. After eating at every location, I do declare this is the winner. Here's how I came to that conclusion. This location is located along Jefferson Highway in River Ridge. I hadn't been to RR since high school so I was not familiar with the area. This appeared to be a purpose built Dot's and it exudes the old school diner look outside and in. Service has been consistently good. On each visit I was greeted as if I was a long time regular. That's the kind of service I expect at a diner so I was not disappointed. Since I was conducting a highly scientific experiment I always ordered the same thing at each location. The Atkins Special, aka B10, is three scrambled eggs with cheese and three strips of bacon, sausage patties, and link sausages. It's a lot of food, but costs way less than you would expect. Of all the Dot's this was the one with the best version of B10. The eggs must contain cream or something else because they're incredibly good. They're also unable to replicated by me despite numerous attempts. So if you ant breakfast for breakfast, breakfast for lunch, or even breakfast for dinner, Dot's in River Ridge should be on your list.

Dude I'm literally geeked and this food sucked. Biscuit was literally falling apart, gravy wasn't hot and the only HOT thing I had was the fried steak and that was still mid af.

Old fashioned diner food and ambiance fast service, meals cooked fresh, reliable quality.

Wondering if Dots changed ownership. The burger was tasteless, and both the bacon and the fries were undercooked. They usually have good burgers, so I was just wondering if something had changed. We didn't see any of the usual staff as well, so I was just wondering.

Fantastic dinner with lots of food! Service was amazing & staff friendly. Highly recommend crawfish creole queen

First time here in about 7 years, I even told the lady at the counter that, but I also still remembered my go to order: lumberjack, add gravy, short stack on the side. I used to tear up the dots in Metairie back in the day, and finding myself close to one for breakfast time made me come back. Lady at the counter is all smiles and she goes "alright baby that'll be $20" I'm like wow that's steep, but I know I know, inflation and everything. I get the check for me to sign and it's $26. At this point I'm thinking to myself "wow some hash browns and pancakes are kind of expensive, wonder how it's all broken down". Like any normal person, I sign the top receipt, tear it off the stack, and look for my own personal itemized receipt. Before I can even find the itemized I am screamed at by this lady at the counter "CAN YOU NOT RIP THAT WE NEED IT FOR THE LINE".... Then why did you hand it to me?At this point the lady that was nice to me had turned sour because I had just wanted to see my itemized receipt. With a death in the family causing this early breakfast, I hate to admit but I wasn't having it this morning and I did chirp back at her. It's employees like this who can ruin a whole restaurant's experience, and it's sad. To the lady working the counter this morning: get a different job.Anyways, I like to be fair in my reviews, let's talk about the food.So the circumstances of this morning stung, price of this really stung, and the service ESPECIALLY stung. But I was adamant in hoping that my $26 hash browns would live up to their price point. The verdict? Meh. I would have given it a 4.5/10 because the line cook did try his hardest and I saw him make it in front of me; quite quickly might I add! And then the pancakes: it's not often I eat breakfast, much less pancakes. While I appreciate the effort, the pancakes were a bit overdone but I'd give them a 5/10. Granted, all of these carry the weight of a $26 breakfast, so they are hindered greatly.To wrap it up: on my way here I told my buddy, who was a first timer, "this place is like Waffle House if Waffle House's service didn't suck". Now, whenever I go to Waffle House again, I'm sure I'll think to myself "this place if like Dot's Diner if it didn't suck". Sad visit, disappointed I had to write a review like this for somewhere I used to love.