Neo Japan

I love coming here with my boyfriend. I love the food, especially the steak, tell them to make it medium and u'll be loving it ^^ I usually have Hibachi with shrimp, steak with extra broccoli Im living for this

My job is down the street and I had t eaten here since they first opened, and it was good so I thought to give them a try. It is not the same! I ordered the steak and shrimp hibachi, with steak medium. Of course the steak was well done, why do they ask how you want the steak cooked if they aren't going to adhere to it. I also ordered the shrimp tempura and that was terrible. First it should say tempura and vegetables. I don't know if it was the oil the food was cooked in or the vegetables were bad but it definitely isn't something I would order again; I doubt that I would go back unless I see a sign "Under New management" They have added more items to the menu, such as ramen, sushi and some other items. But there is no way I would try the sushi! If the oil is old, I'm not trusting the sushi.

The chicken hibachi had good quality meat and vegetables. And many places can't say the same thing. The food was made pretty quickly and the service was friendly. The miso soup was okay.

The service was horrible the kid plays on his tablet and doesn't pay attention to what I ordered, the food is great thoy

We decided to try Neo Japan even though the reviews overall are less than favorable. The dining area is very clean and the cashier was very sweet, but I really wish we would have heeded the reviews.The veggies you get as one of the choices with the Bento box is mostly onions, as you can see in my pictures. The zucchini is oddly mostly the peels. Yes, peels! I've never seen anything like that before! There were very few actual pieces of zucchini. The shrimp was mostly tasteless and the fried dumplings were overfried and only came with a package of soy sauce, no typical dumpling sauce. My spouse got the salad that didn't even come with any salad dressing. She had to ask for some and all they had was pre-packaged ranch, no ginger dressing at all. The rice was pretty good and so is the white sauce, but all in all, really not worth trying, IMO.

We are all entitled to our own opinions, right? Well here's mine:Parking: 3Location: 3Decor/ambiance: 2Customer Service: 1I normally do my best to stay away from 1 STAR establishments BUT i went ahead and went against my fellow yelpers and their reviews. The average rating for this spot is a 1 Star... and its there for a reason!I arrived on evening an hour from the close of the business. When i walked in I was immediately struck by the wet floors and the strong smell of Ammonia that filled the place. They had already put up all of the chairs and had floors flooding with ammonia/ water. This is super dangerous and just down right wrong... an hour before close and this is what customers have to experience. The customer service blowsssss... I wasn't greeted, wasn't welcomed into the restaurant, the guy at the counter just looked at me until I opened my mouth with questions. I felt as if I had disrupted him from something. There was two other guys behind him and they were all ranting in another language on phones. After placing my order it took about 10 minutes to arrive (veggie fried rice and egg roll). So i sat in the ammonia filled dinning room patiently waiting. I watched several other customer come in sliding and coughing at the fumes from the ammonia. Long story short, I got the meal home and there was no veggies in my veggie fried rice. I was livid BUT it was late so i at white rice and an egg roll. If you go to this spot, please inspect your food before leaving and hopefully the customer service is a bit better next time.

The little boy at the counter is extremely rude and the service is terrible !!!! if i could give this place 0 stars i would

Since someone already mentioned the child at the counter, he was playing a game on his phone while I was trying to give my order and wouldn't look up. I asked if I was bothering him! He just no. The food is very good tho.

The young boy in the front is so rude that it makes you never want to go back. Food used to be good but now it taste like they use MSG in there food. I'm confused at why there's no adults in this establishment. They look like middle schoolers. It's clean but that's it.

Worst service ever, ordered ahead 30 minutes. Was texted my food was ready and when I arrived nothing had been made and was told they were working on it. Just children behind working today. I waited 25 min and still nothing. Had to ask repeatedly and was told they were working on it. It's rice and chicken for god sake. They served multiple people ahead of me who walked up and ordered. This is ridiculous