Jeni's Splendid Ice Creams

Always a delight to get some Jenis! Their ice cream is a bit pricey but it's delicious. Some of the best I've ever had. This spot is brand new it seems and is the cutest little thing. People are nice and service is happy as always. Will probably make this our regular for ice cream.

Fabulous fresh ice cream with fun flavors. I had coffee with cream and powdered jelly donut in a cup. My husband tried the fluffernutter pie and butter cake. All were yummy! Lots of choices and samples. Homemade waffle cone too! Wish we had one in our town.

Great location with lots of restaurants near by and plenty of parking with two garages near by or street parking. (Parking is free). The have outside tables and in a park like setting that attracts families with small children. Always seems to be a long wait for ice cream and upon each visit they seem to be out of something. This recent visit, they were only taking credit, said their waffle machine was broken, and couldn't print receipts. I think given the crowd and only 3 employees working they probably didn't have the time or energy to make waffle cones or refill the register with receipt. Bummer as I missed getting my reward points. Will stick to the factory Jeni's for future visits.

Jeni's is the best ice cream I've ever had, truly. Is it cheaper to find their pints on sale at Publix, Kroger, or Target? Sure. BUT sometimes it's just a fun treat to go sample a bunch of the seasonal flavors and get a waffle cone or mix of flavors. Their staff members are typically super kind and informative. This location is cute, clean, and bright. Close to the interstate too, if you're commuting and just need a sweet treat at the end of a long day! I love that there is a fun outdoor area next to this shop if you want to enjoy nice weather as well.

Visited August 05, 2023.Any time my family is in Franklin, we just have to swing by and grab a bite to fulfill our sweet tooth craving. Of all the Jeni's locations, this is my favorite.There's ample outdoor seating, street parking and a parking garage behind the adjacent building (navigate behind North Italia to find it). Jeni's is located right on the lawn, you cannot miss it! Inside is small with limited seating and a restroom in the back.They have a wide selection to choose from and pints to take home! My favorite has to be the 'High Five candy bar' - chocolate bits, salty, crunchy from the pretzels, and caramel swirls within. They're also have few limited dairy free options for vegans.Service here is hit and miss. The male staff seems nicer. I've had two encounters with the female staff where they just stared, didn't greet my family at all, and went straight into 'you know what you want?'However that doesn't bother me as much as not having a receipt. The many times I've visited the charges always change even though we get the same thing. After being rung up, my husband had a single scoop on a cake cone once versus full double so I mentioned the change but it was still the same price according the the cashier. That was a little frustrating because he was confused and seemed to spit out that answer so we can move along. Other than the receipt thing I have no real complaints! Since the pandemic has passed they allow samples now so I'm sure everyone can find exactly what you want!

My wife and I strolled over after dinner at Neighbors. We've been to Jenni's before at a different location. We each ordered a scoop of ice cream. I got mine in a bowl, and my wife got hers in a cone bowl. The ice cream itself was great but for $16 you'd expect more than a half a scoop of ice cream in each bowl. Not sure if it was the server or the new norm, but will not return to this location.

Unique flavors like butter cake, salted peanut butter caramel and the most delectable waffle cones I've ever tasted (made on spot I might add) there is a large play area and sitting area outside which is perfect for kids and a little people watching.

Kids and husband came after another enjoyable dessert run after dinner. Husband got the pineapple upside down cake ice cream which he recommends. My daughter and son shared wild berry lavender, buckeye frenzy, and also the pineapple ice cream. It made them super happy. No line when we came on Saturday around 6 pm, but then a whole bunch of people came after. Bathrooms are clean! I highly recommend this location we come to when we are in Brentwood.

Jeni's always delivers & this location is so adorable with friendly staff ready to help you find the best choice for you! I love the newer tahini oat chocolate cookies flavor and highly recommend! Cutest vibes with how they designed this spot & even cuter items for sale!

Wonderful location near locations serving wine, food and dessert. There is some seating inside but most are outside and at the adjacent small outdoor park. All the flavors I've tasted have been really tasty and creamy. One of their unique flavors is Sweet Cream Biscuits and Peach Jam and you can actually taste the biscuits. Will continue to try as many flavors as I can.