We made a 2:00pm reservation for brunch an hour prior to arriving. Upon arriving at the restaurant, my friend jokingly said we had a party of 40, to which neither the host nor the employee even cracked a smile for (awkward much?), we provided our name and the hostess stated our reservation had been cancelled because the reservations needed to be made two hours prior then went on to explain the technicalities of their reservation system. We could clearly see that there were empty tables (about 1/4 of the restaurant) that we simply could have been seated at. The hostess was able to get us seated after a little wait. Our waitress was hospitable from the start and exchanged banter with our group. We asked what the brunch platter was and she explained that because they did not serve appetizers for brunch, there was a complimentary bar with fruits, eggs, etc. After ordering our food, we went over to the brunch platter bar which was completely empty to our dismay. My friend asked if the bar would be restocked and the employee replied "I'll be real with you, probably not". Not a very professional response. We had to return 3/4 of the silverware sets provided to us because they had food stuck on them. We ordered an old fashioned which came out looking like grapefruit juice. It looked terrible and tasted just as bad. We sent it back and asked for water instead. The waitress was nice enough to bring the drink back remade- it tasted better than the first but would not have called it an old fashioned. Now on to the food- SUBPAR. We ate the food because it took forever for the food to come out and we were starving. Chicken and Waffles- The waffles came out cold while the chicken was warm. Breakfast Burger- There was nothing special about it. Probably the best plate out of everything we ordered. Steak Benedict/ Ham Benedict- Our "poached" eggs were fully cooked. The breakfast potatoes were bland. My steak was cooked like a hockey puck. Our hollandaise sauce was drizzled on top as if they had run out of it. I left half my plate uneaten. The best part of my plate was the biscuit. We expressed our extreme disappointment to our waitress and let her know that it had nothing to do with her and thanked her for her great service. She brought it up to the manager who basically knocked off 3/4 of our bill. Even with the reduced bill, we left extremely annoyed at the entire experience. My friends have been to Strawberry Alley multiple times and raved about this establishment. However, after our recent trip, we will not be back.
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"This place serves beer and that is it, but that is more than enough! (There is a restaurant you can order from next door - which we did) We came for a quick drink and stayed 4 hours! First, the ambiance is perfect. It is warm and inviting. There is a great seating area outside but also several areas with ample seating inside, as well. The bartender was SUPER friendly. He clearly wanted is to sample several beers and get the one that was just right. We were visiting from out of town and, on the recommendation of some locals, drove from east Memphis to check this place out. It was well worth it. If you like beer...and a warm, relaxing, and friendly environment, this is definitely your place!"
"Can't speak for the beer as I don't normally drink, but I can say the pizza is great - especially the Thud Butt (mortadella, ricotta cream, black pepper honey, pistachio, stracciatella cheese). The brewery is spacious with indoor and outdoor seating options - we've been there for a bday celebration, just to eat, and contemplated playing some card games there. Service has been great each time. Will return and would recommend!"
