Kelly's Roast Beef

I've been meaning to try the new Kelly's when driving south on Rt 1 and now was my time. I was a bit surprised with the nonexistent line for drive through despite it being lunchtime. It's telling and it's not telling a great story.My buddy a big meat eater, was excited when Kelly's first opened but warned me it's just fast food now, pretty good but a bit pricey for what you get. Nothing special. He tried a few things and said stick to the roast beef and leave the seafood for seafood joints. At $27 bucks for a lobster roll I wouldn't dare unless you were paying!As for the roast beef, the Large is $11.25, and the Small is $9.95. At that price point who wouldn't spend $1.26 to get the Large? When you consider that all food prices have gone through the roof (especially it seems fast food) I believe the Large is priced about right. I could see them adding a Jumbo on an oversized bun for another couple of bucks. I would opt for that as the Large is not overstuffed at all. The portioned meat fits almost too nicely in the bun. The other sandwiches on the menu include burgers, fish, pastrami, corn beef, turkey club and a few more displayed on the website. I have to say the pictures of the sandwiches are pathetic and unappetizing. The food staging and photography is below average at best. Nothing looks great or in this case scrumptious and therein lies the problem. High expectations intentionally lowered by crappy depictions leads to below average results = 2 stars. They definitely need to "beef up" their whole game. Kelly's has name recognition synonymous with great roast beef going back to 1951, way before I was born. Perhaps franchising and the need to cost crunch everything dulled the mystique and diluted the product. Judging by the comments here which are more bad than good corporate franchise directors should be concerned as this location has a large footprint on a desirable stretch of highway which means they need to do volume. Years back when I was yearning for a roast beef sandwich in South Florida as well as Maine Lobster and whole belly clams and South Shore bar pizza, I wrote to Kellys. I asked with so many transplanted Bostonians in Florida why not open a store there. Nobody but Arby's had a roast beef take out. Well finally it happened, and they have several stores on the west coast Naples, Ft Meyers and St Pete. There's room for a store in Delray or Boynton Beach but after this visit I would say let somebody else fill that void! Look it's still a decent sandwich, just not exceptional. No complaint on the amount of beef it is sufficient. Taste was middle of the road with the mayo. Next time mayo with BBQ or Ketchup on the side to dip. The onion rings were really very good though and elevates the review to a 3 star. I could eat 2 orders of those with a beer and be happily burping all afternoon. And I would come back again if I was over there, I just wouldn't be salivating in anticipation like I used to be in the old days ..ah the good ole days.

My stars are purely for the service - first off the place was pretty empty when we went in around 530p on a Sunday. Not a big deal cuz we know it's a new spot. We settled at a table since we had 4 adults and two babies. I, then get this gruff man coming up to me "you can't have outside drinks in here" with a condescending tone and I'm like oh sorry but also when I looked around, there are NO SIGNS STATING SO...so is it really a rule? Or you just trying to be rude? Could you try and be human cuz it felt like you think I purposely brought in my coffee as a eff you to you and this establishment? No sir, I'm just a tired mom of a baby who has coffee with her all the time. So that put me off immediately. By the way, the man who was rude and gruff was the meat cutter. Had a beard. Didn't smile or anything. Like he hates people and he's just there...maybe he does hate people and needs this job...but wouldn't it be a bit easier to do this job if you got tips cuz you ain't getting tips with that attitude. Anyways, we go to the counter, there are 4 workers, all not making eye contact and it just feels like we're intruding in their space except isn't food service all hospitality?? Finally someone makes eye contact and in a monotone voice takes our order. I tried to crack a joke and smile the entire time so my annoyance at Mr. Gruff Hates People Man didn't affect my response to the other workers, but it didn't yield much. We ordered. Sat. Got our food which was delish! Coming from Cali, we loveeee the seafood in Boston so yes to all the lobster rolls. The guy who brought our food over did smile at our babies and so I'll give a star back because when I started this review we were at 2 stars. So long story short, come for the food and not the service which is a shame because the place looks so nice and spacious - worthy of a lot of family and friend hangouts. Maybe next time we'll just do take out?

So I come to Kelly's at lunchtime and wait ten minutes in the order line. One open. Order my food (two large sandwiches, side of clams to go) and notice they have a bit ten sandwiches at lunch and get one free. I ask the cashier to stamp the card. She says she is not sure what I bought is eligible (?) so she goes and asks someone else. He says yes. She gives me one dot. I say I bought two sandwiches. She says oh it's only one per visit. Huh? I told her to keep the card. Let's see if I'm willing to pay 52.80 and add a forced guilt tip of 15% again. I doubt it. Thanks for negative experience. Two stars cause I'm assuming the food is going to be good. It usually is.

Stick to the roast beef sandwich. The cheese steak is pretty disappointing with more bread than beef. The fried seafood batter used is unflavored so the tartar sauce is where it's at. The onion rings fall apart and are pretty watery but if you air fry them at home, they turn out great. In terms of best to worst for fried seafood, clam belly, scallop, fish.This location now offers dine in, whereas the past two months have only been drive thru. Clean, bright, and with plenty of parking, the roast beef sandwich here is leagues better than the one at Costco.

Food was great as always at Kelly's. Service was quite helpful. Not much ambience just places to sit to eat clean and neat.

Went there for my third visit since opening. Franchise still hadn't gotten together. Ordered a large 3 way , small side scallop and used free coupon for green St. Patrick's frappe.Guy takes eat in order and gives me a #15 sign to put on my table. I go to get napkins; can't get out of the flawed dispensers??? Have to pull entire insert out to get my 20 napkins vs 3-4 if dispensary worked.Sit at table; later I see this counter girl walking around in circles wondering where person for order is ? I asked is that a large roast beef and scallop and look at slip on tray and it says binn5???? How is girl going to know this is the number 15 on my table? Dumb manager allowing?Roast beef looks less roast beef than guy's sandwich at next table. Then roll not even toasted and dry... sucky roll , last visit it was toasted... inconsistency in quality. Scallops in a bag? Why? No fork? No free frappe and says on slip a frappe? Didn't girl see a fork needed for eating scallops? Or the it frappe not on tray? Up to counter to beg for fork and my free frappe... girl went on a break and she shows up after break 16 minutes with the frappe ? Scallops abundant and 3 times what I wanted for 35 bucks? How about 1/3 as much and 1/4 the cost?Scallops breading no taste , fresh scallops but no taste...Frappe ok, wouldn't have ordered unless was free.Corporate needs to help the owner the franchisee?The roast beef 3 way at Mak's in Norwood down the highway a better sandwich at less cost ... one star for this Kelley's ; but quantity of scallops made it a 2 star. The different type and size scallops since last visit ? Bay vs cape vs sea . These looked to be sea smaller sea scallops but not diver size sea scallops .Good news was the extra scallops were actually better next day reheated in home air fryer.the tarter that was concrete was creamy when left out at room temperature... restaurant must keep it frozen or in refrigerator vs allowing a warming before serving?I might order scallops again and re cook at home air fryer.

Best sandwich on earth: perfectly prepared every time. This place is ridiculous, I feel like Santa Claus whenever a bring my wife and kids home a Kelly's RB sandwich and onion rings: best marital therapy possible!

At least 5 times here. Always very friendly service at the drive through and food has been on point!! The surf and turf is definitely at least 2 meals and for the price it's amazing! The lobster roll would be at least $20 elsewhere...it was delicious and all meat! The roast beef was delish as always!

Shout out to your Dedham location. Everything was great. The bathroom was very clean. Service was great. Your employees were personable especially Tanya Hutcherson. Food was good. **********

I love Kelly's but today's order was more than sub par. The scallops are burnt, and the clams are falling apart and nit breaded well. It's a mess!