Jimmy John's

Sandwiches are deffently have shrunk. Was also given a 20-25-28% tip option. I hate tip creep I'm done with this place

I ordered through Doordash and, because Jimmy John's has their own drivers, they canceled the order due to not having a driver. The manager, Linda, was dismissive and rude and told me to contact doordash myself and when I explained that we could not cancel the order through doordash because the order was already in place she continued to argue with me about it being possible to cancel through the app which it is not. The lack of staffing is their responsibility and her initial refusal to contact doordash or even apologize for the inconvenience suggests she does not prioritize customer service and I'd encourage anyone ordering sandwiches to go somewhere else.

I attended an event at WorkWell where Jimmy John's (JJ's) catered lunch at the event; thereby, these comments are on their catering. JJ's sent two very personable employees who kept us stocked with ham and turkey sandwiches, that we were very pleased with. The bread tasted like it just came out of the oven. There were the typical accompanying chips in various flavors, not just one type. And, desserts were included, multiple types of cookies, brownies, and drinks galore. I can't comment on the cost as I didn't pay, but I can say that JJ's provided turn-key catering service with friendly employees, and a filling lunch.

I came by for dinner one night last week during Hurricane Harvey week. This was one of the few nearby dinner spots open when I arrived at about 7:30 p.m. Inside there were about 6 diners and one employee. For some reason, he was operating the restaurant by himself. As I waited in a short line about 6-7 more people walked in to order but the employee assured me it would be a short wait. I ordered the #7 smoked ham sandwich with a bag of chips to go. He informed me that they didn't have any lettuce due to Harvey and I said ok. Besides there weren't many other places to eat that night. They were also out of ice and he said the soda was not cool so I decided to forego the drink. During my approximate 5-7 minute wait, I ate the bag of BBQ chips which is their house brand and thought they were good. I took the sandwich home and enjoyed it. Even without the lettuce it was good. Their bread is always so fresh and I assume that they were open due to the fact that they make their own bread onsite and weren't dependent on deliveries during that week.The employee working that night was exceptional in my opinion. He always maintained a cheerful atmosphere even though he was overloaded. I wish I had written down his name. He should be commended. Jimmy Johns is a very reliable place to get a good sandwich meal. They are A-OK!

So, I don't base my ratings off of whether the food/service/ambience at a restaurant is amazing or not, I base it off of how it compares to my expectations of what it is.And this James Jonathan's (as it is so lovingly referred to in my household) meets my expectations for what it is - a sub shop that doesn't toast their sandies, and is freaky fast.Meets. But does not exceed.Every time I order from here, my order is accurate, ready before I even arrive, and is consistent as well as delicious.The staff here are starting to recognize me, and are friendly once they know you're cool. They can't help the location, which is dummy inconvenient, I've gotta say. But if you need a James Jonathan fix, this is your place!

It took an hour to get my sandwich. The sandwich I ordered didn't have what I asked for usually when I ordered the bootleggers with Roast Beef and Turkey. I ask extra meat. I can't wrap my mouth around because it's so f****** huge. This sandwich sucks big time. This is the last time I'm ordering from this place. What the heck happened to my bread on top.

It was ok not great and manager had in attitude needs to be trained more on be humble

It breaks my heart to give a Jimmy Johns restaurant a 2 star, however I must. The sandwich I ordered was good, but the customer service was not. I guess I surprised the 2 guys working since one was at a booth on his phone and the other was sitting behind the counter eating. The guy at the register was hard to understand because he mumbled and neither one smiled. I worked in fast food for 8 years and you smile and make the costumer feel welcome. It was obvious that I was interfering with their down time and was not welcome. What's even sadder is that this is not the first time this has happened at this location. I won't be returning.

Horrible customer service has someone who didn't work there behind the register very ghetto and nasty taste old

I ordered from door dash a sandwich . When I called this location to ask when it was going to be delivered. The guy hardly spoke. Was not kind at all. I don't understand why people work at a place they clearly don't enjoy.