Imperial Spice

Great food, very good service and reasonable prices. Customer friendly and excellent ambiance.

Brand spanking new grocery store. Super clean. Well organized. With some grocery stores in this area looking like an empty warehouse due to supple chain issues these days, it was refreshing to see full shelves! New complex. Plenty of parking. 9am to 9pm everyday. Got my jaggery powder from this place! Very nice people! Give them a try!

This grocery shop has very poor quality non hygiene meats. I bought the chicken from this store it was rotten and smells awful ,when I went to return it they didn't return it.

Buyer BEWARE! Definitely never going back to this place! My mom picked up a packet of chicken to cook for dinner. As soon as I opened the packet of chicken I could SEE that it was slimey and texturally not fresh. I could also smell the FOUL smell. I immediately called the store and on the phone (by two different people) I was told that they would give me a refund. However when we went to the store, the owner was RUDE and did NOT take responsibility for selling ROTTEN salmonella-infested chicken. They wasted my time by LYING on the phone about accepting a return, and then refusing to accept a return by defaulting to their no return policy. That's all good and well but STOP SELLING SPOILED MEAT. Never going back due to the unprofessionalism and lies. I had to go to Mecca Mart to buy fresh chicken to cool for dinner. Also, if you're in the SL area, HEB and Neighboorhood Wal-mart carry halal chicken and I promise you it's never rotten like at this terribly smelly place. Even the store smells gross when you walk in. Must be all the rotten product they have that they can't move.

So just got back from the store, and it was the worst customer service. I understand being overworked but speaking rudely to customers is unacceptable. First, we saw many people being spoken to rudely, but then the same tone and attitude was used towards covering their mistake. I was over charged for peanuts and when I told her about it while she was still scanning my other items, the lady at the counter told me its for cashews, which was untrue. I asked her to void the item, she refused and told me to go speak to the owner in the blue shirt. The owner was another rude person who told me to shoo off. Then when I returned to the coun ter, the other lady speaks to me rudely that I mixed up the items with someone elses, putting the blame on me for her irresponsibility. They did not refund my item. The other owner comes in and tries to pacify the situation. The lady suddenly changed her tone and started speaking politely to him, whereas a few minutes ago she was literally yelling at me. I came home with two packets of cashews and two packets of kidney beans missing. Stress is something we all understand and I am always ready to provide support to our local communities, but no one is going to accept rudeness, bad attitude, or being treated as if they are doing us a favor by beginning a new store here in Sugarland. Get your act together because this attitude will not work in a retail environment and within an area of buyers who thrive on good customer service.