Pappas Bar-B-Q

We were without power at work on yesterday after strong storms. We wanted bbq and pappas was our first choice. I ordered online for pickup and immediately got a confirmation and time frame. Since it would take about 15 mins to get there we left right then. We checked in and immediately received confirmation that the worker will be out. We waited a long time. They were very crowded in the drive thru but empty inside. Seems they just got behind after the lunch crowd. I finally went inside and asked about the order. The lady was super nice and got our order together. She also offered 3 free desserts for the inconvenience. We waited 30 mins for the order. Very nice gesture. Our food was good and filling and still hot and fresh. We ordered a chopped beef baked potato, turkey sandwich with fries and Cole slaw. They have the best hand cut fries. We also had fried fish with creamed corn. Very healthy portions and everyone was happy. The desserts were good, we got a chocolate chip cookie, pecan pie slice and a cheesecake slice. We had no power so also ordered drinks, iced tea and cantaloupe aqua Frescas. Very good and sweet.

Management here needs to be replaced and online system needs to be fixed. Last night I ordered the family meal and I upgraded the bread to the jalapeño cheddar. There was no option online to add the type of bbq sauce or ask if I wanted pickles, jalapeños or onions. Before even getting my order I was called and notified there wasn't any creamed corn.... No big deal. Swapped it out with something else. I get to the restaurant to pick up my order and there is one slice of cheddar jalapeño bread on a family order. No condiments included so I talked to the manager. How are you going to have a family meal, give the option to upgrade the bread and only give once slice? Are these people not Texan??? One slice of bread on a bbq order..... manger informs me yeah it's only one slice.... She graciously provides me with another slice and some regular white bread. Let's assume the family meal is for 4 people. What are FOUR people gonna do with ONE slice of bread? I know Texas is in a drought but I didn't realize that Pappas was in the middle of a wheat, cheddar and jalapeño famine. Taco Bell is more liberal with their sauce then this place is with bread. I was provided with a SMALL container of six pickle slices, two jalapeños and a whole one? and one ring of onion. Again this is a FAMILY meal. Four pickles is the minimum of one bbq sandwich for most people. I'm a four pickles person. And I should have checked for bbq sauce but I asked in the bbq sauce in the bag to which I was told yes it was in the bag. I get home and guess what?! NOT IN THE BAG. And yes I know I should have checked but after dealing with the bread miser scrogette I was just over the whole experience. Quality of the food was mediocre. I personally would rather hit up Rudy's in the future. Better meats and they have a whole bar dedicated to condiments, aren't skimpy on the bread and always make sure the bbq sauce is in the bag. Sorry not sorry Pappas. You need to do better on behalf of Texas. Also pulled pork had a strange taste like cleaner.....

Good sized restaurant with plenty of tables to sit small or large groups. Came here for a CHL course. Even when the lines get a bit long, the service is good so you don't have to stand in line very long. If you order something that takes a lil longer to prepare like the catfish plate, they give you a sensor to tell you when your order is ready. Place is clean, staff was friendly. I had the catfish plate, great portion and it was hot with a light crispness and was tasty. The banana pudding was good, not the best that I've had but it was decent. The pecan pie would've been better had it been heated up a bit. Would definitely return to try other things on the menu.

Where is the flavor?!?!? Man I was excited about some Texas bbq but disappointed I was indeed. I had the pulled pork loaded baked potato with everything on it, but it tasted like I was eating a plain Jane. The boyfriend had a chopped beef brisket sandwich with fries, again flavorless. The restaurant itself was clean and the staff was very friendly and pleasant, wish I could have left a good review.

I placed an online order for curbside pickup. All of the curbside spots were taken, so in the restaurant. I checked in with an employee at 10 minutes after the order was supposed to be ready, and I was toldit was not ready and I would be called when it was ready. I am still waiting 45 minutes later for my food that was paid for online.

First let me say Papa's BBQ is usually decent But today's meal was absolutely the WORST BBQ from them and anybody else for that matter that I have ever had. We both order wet Brisket and it was so dry I thought I was eating sand and the same with my wife meal. We left 3/4of it on the table and didnt even bother to take it home. If I could of rated it a 0 star I would of. Its been this way for the last couple of times we have been there. We wont be going back again and its shame it it once was a really good place to eat

No complaints !!! We had bbq catered for 200 people as we closed out our Safety Week celebration. All of the employees, vendors, and inspectors in attendance enjoyed the food very much. Thanks to Pappas BBQ for helping us to get everyone feed !!!

This is the worst Pappas Barbecue ever!! It's always something with this restaurant. Corporate needs to look into this restaurant. The service is horrible, every time I come in it's a nightmare. Just like tonight. Why during Dinner would you be out of Baby Back Ribs that a Management issue or lack of planning. This organization needs to do better. You make enough money so your service needs to reflect it. All of this because my husband wanted Barbecue. Angel the manager is non responsive.

This is my second time this has happened. Yesterday Mother's Day was busy. I ordered my food got home missing my bbq fries. Don't know how this restaurant operates. It was several workers doing one order it's a mix up waiting to happen. Need better organization on to go orders.

Placed a simple order for the half rack of baby back ribs. Not only did it take them 35 minutes while getting other orders out. Once I received my order it was still incorrec.