"I'll admit it: I am a vape addict. Have been since day one, and I've owned everything from the little e-cigs that first came out almost a decade ago, to custom box mods. It's my wubbie: first thing I do in the AM, last thing I do at night. Hey, admitting you have a problem is the first step, right? Anyway, the reason for my lengthy intro is to explain that I am a very picky shopper when it comes to vapes and vape products. I know what I want, and I have been let down by the selection (or lack thereof) at other stores. Not the case with Smoke Envy, which is now my go-to spot in H-town! Every time I leave the place, it is with a smile on my face. I can't say enough about the cool, welcoming vibe, and the friendliness & knowledge of the owner Joe. I've been to all the other smoke shops in the area, and Smoke Envy has got them beat, hands down! As far as selection, outstanding service, good value, and great vibes, Smoke Envy is THE BEST. There's no "attitude", no sales pitch, and Joe and his employees really know their stuff. They are more than happy to help if you have a question or a problem, even if its with a product that you bought elsewhere. Joe is also wonderful at giving suggestions and recommendations, and pretty much every time I stop by, I leave with something new & very cool, even if I had just come for one specific thing originally. Dammit! Lol!Joe: you are the man! Kudos to you for running the best smoke shop in Houston! I appreciate your genuine interest and sage advice, you've never steered me wrong. At Smoke Envy, I always feel welcomed; never rushed or pressured. You get the sense that the staff really cares, and they convey a real sense of community, rather than being "cliquey" or just wanting to get your money.Bonus: be sure to check out their extensive glass selection by local artists! Especially by Ninja... he has some mind-blowing, creative, collectable designs that any smoker would be proud to add to their collection.HIGHly recommend ;)"
"I have been a regular costumer of Vape City since I moved here about a year ago. I went last Friday after I got off of work (about 2 am) and I was denied service because the employee said that he "didn't know how to read my ID" and "he refuses service and I must leave immediately". Mind you, I am a woman in my 30's and I handed him a government issued ID. It was very embarrassing and when I asked why he raised his voice and just demanded I leave. I have no idea what I did wrong or why I have been refused service but I will make sure that I do not return because I fear this man. I hope that in the future that your employees are trained to simply read a drivers license."
"Great selection of smoking stuff and good prices and great service employees are very nice"
"If I can rate 0 starts I would. This place is a shit show and the employees don't know shit, especially about their own store policy. I bought a vape to return along with the flavor to use for the vape. Before I left the store the employee set up the vape for me and showed me how to enter the flavor. All great. However, the vape was not what I expected. Very hard & no matter what number setting I placed it on.. it was very harsh to smoke. So I came the next day to return, just to find out the store doesn't do returns. Which I I understood and accepted their return policy. I was told I can exchange for anything in the store, but I didn't know what I wanted at that time. I just told them I'll come back& was told that was okay as long as within 60 days. I come back & an employee that was there didn't know the policy, and said he needed to call the manager to call and get it approved. He was never able to get in touch with anyone (which makes no sense because this store is 24:7, so what does the employee do in case of an emergency?) but anywho, was told to come back because he didn't get the approval he needed. I said no problem& came back two days later. When I came back it was ANOTHER employee who didn't know how to do an exchange. She then had to call someone & I was told I cant even exchange because "there is nothing wrong with the product" lmao. She then called someone else who said I can exchange the vape just not the flavor. Which makes 0 sense. If I'm allowed to exchange a vape that has been used, why can't I exchange the flavor that I never touched? It was a $20 flavor that was opened by the employee to set up my vape. It was still full and clearly untouched. I then had to talk to a manger who still didn't approve to exchange the flavor & his reasoning was it's in the policy AND they can RESELL the vape but can't resell the flavor because it could be contaminated.... But you can take my USED vape that my mouth has clearly been on lol. Disgusting. The "policy" is posted nowhere nor does any employees explain the policy. So you're pretty much just stuck with whatever you buy, so my only advice would be to make sure it's a 100% true purchase for yourself because you'll get hell trying to exchange anything. I was def excited about this new place directly by my house, but not anymore. The customer service is horrible. I'll just continue going where I normally go. Thanks but no thanks. I can understand you not being able to sell the flavor again, but really? That's a $20 loss for your store. You could have damaged that product out. But that goes go show this place is money hungry and just want your money. Not to mention this place is expensive... $7 for 1 small hookah flavor. But that's a topic for another day. Haha"
"Best in the area! The CBD is high quality and the prices are great! If you're looking for a chill smokeshop with great customer service this is the place for you"
"Excellent selection, fast, friendly service, and extra discounts (loyalty program) available!! Will definitely return!"
"Super nice staff and clean shop! Come check it out! Good deals!!! Theres a cool gaming set up inside and"
"Best vapor place around! Love the taste testing bar and variety of flavors! Clean store and staff is very pleasant and knowledgeable."
"Favorite smoke shop forever. Their customer service is awesome and I've never met an employee not willing to help there"
"Please come see my boy Sam at this new location in Rosenberg, TX!!!! He has it ALLLLLL!!! And Daiquiris on POINT!!!"
"This place is bomb. Bad ass prices. Awesome employees. Very helpful. I've been back 3 times so far."
"Incredibly clean and nice shop. One of the nicest I've ever been in. The staff is very helpful and kind."
Mackenzie H.
Mar 27, 2020
I started taking their Better Days cbd daily and have seen such an improvement in my overall anxiety. I take the tincture every morning and love the gummies for nights I want to relax. Marsha always goes above and beyond to make sure I find the products I like. Joe and Ninja are extremely knowledgeable and helpful as well!
Visit Restaurant PageJay J.
Apr 5, 2023
This store is very over priced. They tried to charge me over $30 on the juice that is normally $20 and then got upset that I didn't want to buy it after I found out the price.
Visit Restaurant PageDanni M.
Sep 16, 2022
Don't Goto This Vape Shop Or The Business Periodt!!!! It's Prices Are Outrageous & Then The Product Selection Is Limited Per Location Also The Staff Either Don't Know The Products They Sell Or Don't Even Vape Or Use The Products. So If You Wanna Get What You Desire Pass Up Vape City & Boycott The Business PERIODT!!!!
Visit Restaurant PageCassidy M.
Jul 9, 2021
Went there after work yesterday to look for CBD to help with my stress, anxiety and to sleep. Laura was very helpful! I'll most likely be back once I'm done with what I bought. Thanks again! :)
Visit Restaurant PageCharlotte F.
Mar 4, 2017
I love this place,its always clean and great service..prices are reasonable.I come here at least 3times a weeek. Anything you can't find they will order,but they will most likely have everything you need.
Visit Restaurant PageBethany B.
Sep 10, 2021
First and foremost, I was greeted by the cutest dog everrrr!! I came in looking for NOVO X pods but they were out of stock. Dylan then offered me a FREE disposable as a compensation. Such wonderful customer service!!
Visit Restaurant Page
"This is the most complete smoke shop I have been to in Texas. They have "Lit" brand hemp wraps, hookahs and they also have electric grinders. They sell hookahs, CBD and is Delta 8. The owner and his worker were very friendly and help me find everything I need in the store Is they have a variety of vapes, juice, gummies and hemp flower. They've only been open for 5 months and there is a cigar lounge next door, so check them out."
"Top notch customer service! I was in the market for some CDB oils and called ahead to see what EaDo Glass & Smoke shop offered. They told me they carried a variety of products and to come in when I could.Upon arrival, I was greeted by the employees who were eager to help. They explained everything carefully and recommended the best products for my needs. I left with a solid understanding of CBD and I'm thankful for the quick lesson on how to properly use the tinctures. I stopped by again the following week and experienced the same quality service. I'm not a smoker, but the store has a great selection of pipes and other accessories. EaDo Glass & Smoke Shop gets three thumbs up from me."
"Good selection of water pipes and vapes for sure. Good prices and good sales man. Angel is very knowledgeable of the products"
"I haven't really been here ever just fuck that my taste buds guy. Ps. Fuck your taste buds"
"Beatiful shop middle of Montrose. Daniel was really helpful. Loved the vibes. It felt like I was in Los Angeles."
"Awesome service. Will always come back! Quick and easy on what I needed and had a lot of other great things to offer."
"Kind of expensive for some gummies. A bag of 15 was $64 with tax! I managed to get a freebie with my purchase, a stick of honey. I heard they were decent. Really you only need a half or even less. They were pretty strong. One of the guys asked me what I needed as soon as I walked in. Miss my Cali dispensaries!"
"One of the best smoke shops I've ever been to they have a great selection of eCig's vapes CBD and more. The staff is super friendly and they have really good recommendations for all types of smokers. Also they have a very clean and presentable establishment. My favorite smoke shop!"
"I got the TKO by Terre Nation pre roll D8 and it was awful don't feel ANYTHING and the pre roll barely pulled at all . -10/10 if I could. Staff was nice though. They products are not the best."
"The customer service,as well as the product was good.The store is also very neat and tidy which make the product decision easier."
"great service, come in usually once a week or so for some puff bars and smoke buddies. fair pricing and great service, recommend this shop to all of my friends blows rock n roll it down the street out of the water"
"Great smoke shop with a big selection of vapes and glass. I always come here when I'm in Houston for my vapes."
"Great customer service from night shift and very knowledgeable of products! Sam was so helpful and had everything my husband and I needed. We recently quit smoking and their vape flavors are awesome, and so freaking many to choose from!"
"I love this shop and I would say at this point I'm a regular lol. I believe I've been coming here for about two months or so? I wanted a vape and it was really late and I didn't know if any smoke shops were open late near by so I googled and Dr Feel Good was open until midnight so it was great. They have great customer service, very friendly & knowledgeable. The shop is bright and stocked with multiple items. They also have a point system that allows you to get a percentage off your next purchase once you accumulate a certain amount. It's definitely my 'go to' spot. Thank y'all for being great!"
"Wanted to visited the store based on other Yelp reviewers and glad we did. Really liked the store ambience and selection. Customer Service is excellent. We are new to this experience and the salesperson made us feel comfortable and at ease while we asked questions about various products. We were recommended the Sweet Sensi Elevated Edibles and we enjoyed them. I definitely recommend this shop."
"Paula was very professional and answered all of my questions. A+ customer service. I highly recommend coming to this Vape City."
"Found this place a few days ago. Friendly employees, good selection of cigars and I nice lounge I'd like to come back and try."
"Love the experience Jacolby was very nice and helped me a lot! I will definitely be back!"