Hibachi K Express

Looks are deceiving because when I open the container. I was like, OK!! I've ordered from here a few times. Average food, but today was the worst! The fried rice tasted months old, and as I kept digging through with my fork in the hibachi chicken and shrimp and something about the taste was completely off. Will not and can not give them another opportunity. Food is too expensive to be thrown away, and that's exactly what I did. Such a travesty!

How do you serve hibachi without veggies? I don't understand. Definite shame to get back and realize it's just meat and rice.

Ordered on Uber eats, first order was canceled because the restaurant wouldn't fulfill the "special request" but I didn't have one. Figured it may have been a mistake and reordered, the delivery driver then called me and said the restaurant would not fulfill the order because there was a $6 difference on a $50 order and refused to do anything about it and asked me to cancel the order myself.

So I originally ordered food on Uber and cancelled my order because it was taking forever to have a driver pick up my food. They ended up charging me for the price of the food.So I call up to hibachi K express and speak to a lady. She says the food is still here and not cold so come pick it up. I go pick it up and someone who appears to be the owner (nice watch) asked me my name and was kinda just giving me a hard time. He ends up asking me to pay an additional $16 on top of the inflated price I was charged on Uber eats ($20). After being told on the phone to just come and pick it up. Lost my business.

Sushi roll was bad...brown salmon! The delivery driver left the order at the door and never rang the bell.

Got two chicken hibachi dinners with fried rice and extra yum yum sauce. This is my sixth visit and felt that there was far more rice than in the past and far less veggies and chicken. Service is fast so I typically phone my order in from the parking lot and walk in and the food is ready within five minutes after paying.

I think it's time for me to call it quits with this establishment. I decided to get dinner for my kids and I after not having been here for over a year. I hadn't been because I kept forgetting it existed. My latest experience makes me wish I had forgotten it.I ordered our meals using DoorDash. I ordered two chicken rice bowls and a chicken/steak rice bowl. This was confirmed via the receipt I received from DoorDash. When the food arrived, the chicken rice bowls were correct, but my chicken/steak rice bowl included all of the vegetables. I wanted to have the food replaced and called Hibachi K.Unfortunately, the manager was unwilling to resolve the issue. I explained what I ordered. The manager stated that they did not receive the order as containing a chicken/steak rice bowl. The order was received as being the regular entree with the vegetables. The manager proceeded to say, "You'll need to talk to DoorDash. We just cook the food." I explained that I could drive over and show the receipt with what I ordered. The manager continued to say I would need to contact DoorDash. I understood where he was coming from, but didn't think this was the best way to treat customers. We went back and forth, but the manager continued to say that I need to contact DoorDash. I did contact DoorDash who couldn't understand why the restaurant received the incorrect order.Though I was refunded the money from DoorDash, I was still left without a meal to eat. I was also left frustrated that the manager does not seem to know how to treat his customers.

Moved to Knightdale late Feb 2020. We didn't move far, just 7 miles, from Raleigh. But just as social distancing and quarantine talk was starting we were trying to find our way around a new community, neighborhood, etc.Anyway, we had been striking out for days. When we finally found out about them, it was just barely 10 minutes from closing time and ( 8 minute drive with traffic. )They still let me place a big order, of course I got lost on the way... so by the time I got there it was close to 10 minutes after closing time but you'd never have know it from they were treating me. Everyone was so kind and hospitable. ETA- wtf- I forgot to mention the food... At a restaurant... Seriously though-The food was ABSOLUTELY phenomenal!I got a chicken teriyaki bowlsomeone else got the chicken hibachi bowl and someone else got the veggie bowl. Everything was perfect. They were very accommodating to a couple of special requests and it was just an overall great experience can't wait to go back

The food is decent but cost more than its worth. They took the prices up and it's just not worth it any more for carry out. I found a better spot that I can sit down and eat at for a better price. Going here lack the experience of good food: No environment.

The food was made and delivered in a timely manner. The vegetable spring rolls are VERY GOOD!! We ordered steak n shrimp and steak n chicken hibachi with fried rice. The food was good! Only thing was there wasn't much meat, poultry or shrimp. Mainly vegetables and rice. If they added enough meat to validate the price then it would have been 5 stars. Ok and they forgot my extra yum yum sauce