Fusion 36 Degree

Very cute vibe, "alright" drinks? Trash ass service. I understand everyone has there days; but when I go somewhere and someone is servicing me, I expect a better attitude and a certain level of friendliness.., even if it's fake. Ol buddy was rude AF! Didn't greet us or thank us. Even if the drinks were EXCELLENT. Staff has one time to make me feel unwelcome and they don't have to ever worry about me or my coins again.

I came here on a late night as they opened late and was craving for some boba on a trip! The ambience inside felt open as there was lots of space to sit and chat.The drinks are hit and miss the times I've visited as well as the pearls vary. I got the matcha sugar milk with boba and my partner got mango green tea with some pearls. I don't know why but the tapioca that day were stuck together and I got three tapioca balls stuck in one slurp. Overall, the matcha drink was okay but the fruit tea was refreshing!

I had gone to the restroom to wash my hands and they had brought my drink to my table. Amazing service and it matched my aesthetic.

I heard about this place from a classmate and drove by it a couple of times. I went to go check out this place w/ my dad and sister after eating lunch at Krazy Dog near by. This boba shop has a vintage vibe inside, and it another great place for people to study or hang out.They were short on staff with one person working behind the counter, and we waited for about 8-10 minutes for our drinks. I ordered the pumpkin spice latte, which was decent enough. Overall, not bad and there are plenty of other boba shops in Houston that are good.

One word to describe this place is consistent. Their drinks are delicious and they are so polite here. They have delicious coffees and milk teas here!!! My new favorite is the almond milk tea with egg pudding as my sinker !!!! It's super rich and creamy. They cashiers here are very polite and friendly. I was taking a while to order because I was buying 5 drinks for my family and the cashier let me take me time and took my order with a smile. I love this place! It's a very cute hang out spot and great for studying. The have wifi and plenty of tables & seats. Cute decor and lots of parking. All in all a great place.

My favorite boba joint. The caribeña twister is sooooo good! The ambiance is super chill and since I work out of my car, I love that I can come here and just get it done. Service is usually good because they stand behind a counter and you come to them. They usually good at ringing out your order and I wouldn't say exactly friendly but I would say willing to make your drink. Overall, the boba is what I love.

loove the place, super cute to study or hang out with your friends too! Staff is chill but i have to say it does get pretty packed here so first come first serve on seats ^_^

Far past its prime, skip this one and find a different boba shop.I've been a regular customer at Fusion 36 degree since 2017, and I've always enjoyed it. For years it had been my go-to recommendation for boba tea in the Cypress, Texas area.However, I have a list of grievances with this place that just makes me want to show up less and less.For starters, for what feels like years, one of the two restrooms have been out of commission. On top of that, the owner has the audacity to slap a "Restroom for paying customers only" sticker on the restroom, despite the obvious lack of effort to repair the annoyingly broken restroom. Many times I have had to wait 10-15min to use the restroom, because Fusion 36 has simply refused to fix the second toilet. If you have a disability requiring you access to a restroom at all times, you should under no circumstances visit Fusion 36.Second, the boba tea itself has declined in quality massively over the years. I used to proudly say that Fusion 36 had the best "Mango black tea" in Houston, let alone Cypress. Nowadays Fusion 36 doesn't even deserve a mention when it comes to their boba tea quality. The mangoes don't taste fresh anymore, they're almost gritty in texture nowadays. I can't help but feel this was a cost-saving measure at the expense of product quality.Third, and admittedly this reason isn't important to everyone but it is to anyone who works on public WiFi using a laptop, the customer WiFi situation is absolutely atrocious. It is very frustrating when I sit down and open my laptop to get some work done, and I have to get the new WiFi password from the front. This shop changes their WiFi password on what seems like a daily basis, and I'm not sure if it's just due to the owner's network security incompetence, or they accidentally left a setting on that changes their WiFi passwords daily. The passwords are always extremely similar to the previous passwords, meaning the only thing actually happening by this tedious password changing is forcing customers to log back in with the new, almost identical to yesterday's, WiFi password.Finally, the decor. I fell in love with Fusion 36 when a friend first brought me in 2017, the furniture and lighting was really vibey and comfortable. However, on my last visit in 2024, I sat on the same chair I sat in in 2017. The chair is old and rickety, its colorful back almost entirely faded from the years of service. The couches they have strewn randomly across the seating areas are sagging inwards, crusty, or both. Fusion 36 seems allergic to spending money to make the experience actually better for their customers.It does pain me to write this, as Fusion 36 means a lot to me. To see it fall to this level saddens me, and I can only hope that they will fix all of the above issues, and the countless issues that I didn't get to cover in detail in this review. Unfortunately, I won't be going back to see if anything changed, because I've already given up hope that it will.

Drinks and service are good, but they always run out of boba and are inconsistent with remaking it when they run out of it.

Nice cozy place, seems like this spot is suitable for college students. Overall the drinks aren't that bad