El Pollo Loco
El Pollo Loco
burritos and wraps, food
food, tacos
food, nachos
food
food
salad, food, salads
food
salad, food, salads
chicken wings, chicken, bbq chicken, poultry, food, fried chicken, chicken wings and fried chicken, fried chicken wings, bbq wings
food, ribs
wraps, food, burrito, burritos and wraps
sandwiches, food
tacos, food
burritos and wraps, burrito, wraps, food
food
salads, food
salad, food, salads
outside
This is unacceptable! To add insult to injury no one will answer the phone.
Beef grillers, 2 piece leg & thigh meal & original pollo bowl
Nachos and a drink for $5 ($5.41 with tax). Salsas - I did not like the red but really liked the green.
Chicken nachos - needed a bit more chicken
Order up!
Jessica L.
Jan 9, 2023
Great fast food, quality is amazing! I'm mainly writing this review for employee kelvin. He is the sweetest and has the best customer service!
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Earl A.
Jan 16, 2019
I have a friend that lives in New Orleans that absolutely loves El Pollo Loco. He would probably eat there every day if he could. He did visit me last year and he got to experience it again and its still talking about it!The one thing that I like about them is that their chicken is fire grilled. This is better for you then fried chicken. This time I got one of their Tostada Salads. It was filled with fire- grilled chicken, pinto beans, rice,shredded cheese, pico de gallo salsa, avocado, and cool sour cream in a golden brown tostada shell. It was a lot to eat but I persevered, lol. One of my co workers got one of their rice bowls. He said it was very good.They deserve to have more visits. The next time I will try their fire grilled chicken. I'm told it's very juicy.
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Gina R.
Oct 24, 2020
So my husband and I went through the drive thru on Friday and we placed our order and we were asked to drive around and park to wait for our food. We waited for about 10-15 mins, the same cashier at the window brought out the food. We got to the house and when my husband opened his taco it had a big piece of wax paper in it that was pretty hard to miss. It was so disgusting, we were already far from the place so it was too late to take it back. Not returning.
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Sonja R.
Jun 18, 2020
I tried it for the 1st time because I continued to see it in my feed on Facebook. I was craving nachos and you can't beat the $5 price for nachos and a drink.I went inside because I wanted to see what it looked like and how my food would be prepared. Well I couldn't really see the preparation from where Ivstood at the counter. But it didn't take long at all.The nachos come with chicken, sour cream, guacamole, and queso. I assume the salsas are normally out but with Covid, understandably they are not, so I had to ask for it. I was given the red (he said it was pico if I am not mistaken) and green salsa. The green was my favorite, had a Lil kick but not overwhelming at all (I would describe it as mild because I am a spice lover). I did not like the red so I would request only green next time.I live about 20 or so minutes away so I was ready to eat once I got back home. The chips were a bit soft which I think may have been due to the drive home but it didn't take away from the taste. I definitely wished that there had been more chicken and a few pieces were charred, which didn't taste well when you aren't expecting it when chewing.Overall, I really liked the nachos so much so I considered going back for dinner. I took off one star because there could have been a bit more chicken in my opinion.However, you can't beat a decent enough tasting meal with a drink for $5.41 (tax included). I would definitely go again and I want to try more of the combos.
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rodney m.
Mar 29, 2024
I don't know who was working that drive through at 7:30 pm on Wednesday 3/27 but she might want to consider a career in the grocery sacking industry. Maybe she could handle that. I keep giving the place chances because the food isn't bad but the rudeness and incompetence is over the top. How hard could that job be? I'm finally done with that place. There are lots of places on Mason that don't include rude, incompetent employees. If you own that place and you're reading this, I can't help but wonder if you have any idea what a crap show that place has become.
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Kristyn M.
Feb 17, 2023
Placed an order to go and it was packaged perfectly! The chicken is even better than I can remember. I will definitely be back soon.
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Laila S.
Jun 20, 2023
Food was really good, really loved the chicken, service was amazing by the cashier Juan, and I love how the restaurant was decorated.
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Capt W.
Sep 15, 2022
Food is good, customer service is great!Manager is very friendly and promptly helped with a problem.Will go there again.
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Tena V.
Dec 28, 2022
Have not been to El Pollo Loco for a long time. This one was clean, the service was good and the food was good. Chicken was tasty and moist. Sides were good as well - corn was not over cooked and the charro beans had good flavor
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Valerie S.
Jan 20, 2023
One of my friends recommended this for me. Salad was awesome I will be returning for double chicken avocado salad I'm on diet and this will be my new hot spot . Yummy the drive thru josh was super sweet
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