Cuicina Bella opened up nearby a while back, but we never seemed to make it in. Reviews look good and they had a last minute reservation on New Year's Eve. Off we went.One reason we chose CB was their offering a special "holiday" menu to go with their usual fare. I looked for differences. It's a special menu, offering novel choices for the occasion and some cameos from the regular menu. Prices appeared a few dollars higher on the "holiday" menu vs the regular one for the same items. Come celebrate with us by paying more than usual for the same stuff. Festive! That being said, our food was delicious and made with quality ingredients. My lasagna was among the best I've had in Colorado--rich, substantial, and tasty. My picky child got his favorite bowl of buttered pasta, perhaps ever. Calamari was done right--crisp, light. I passed on beer because it was mids, but the chocolate martini that came to our table was bangin.'We had a great spot at the back of the room for taking it all in. I like the ambiance and decor. It stayed fairly quiet as the place filled up. Our server was friendly, but had too many tables. Once it got crowded, she was scarce. Not her fault.The defining moment for our visit came after we had decided to forego dessert. Our server came back and agreed to close the check. My son suddenly wanted ice cream. She heard him ask for it, but not me saying "Hold up." You don't take ice cream from a kid without a good reason. Fifteen minutes later, no ice cream and we decide to ask for the check again. No biggie. She forgot. I could see a giant dish of ice cream sitting out on the kitchen counter, 10 ft away. We got the owner's (?) attention to explain what happened and that we'd been waiting so long that we'd pass on the ice cream, check please. She nods but comes back with the ice cream--about 1/3 melted. I told her we didn't want the ice cream any more. She put it front of my son anyway. That's wasn't uncomfortable... She disappeared. Still no check.When we got a check from a few minutes later, it charged $8 for the melted ice cream we told you twice that we no longer wanted. How do you not comp this? Your mistake. Twice. I get being too busy; this seemed intentional. Quality ice cream's expensive, but the opportunity cost was our future patronage. We live a few min away. We like Italian food and neighborhood restaurants. Truly disappointing. Non Torneremo.4.5 stars for food, 4 for ambiance, 1 for pricing gimmicks and service.
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