Crumbl - Wake Forest

It was sooooooo good Service was amazzzzing can't wait to come back, we got our food in less than 20 seconds after ordering. Yummy

I usually am gluten free but during a period when I decided to try including gluten again to see how I felt, I was invited to try Crumbl. Fresh baked cookies and brownies are my favorite baked treats and I rarely if ever use or purchase gluten free alternatives to baked goods (and the few times I have I was disappointed, other than cauliflower crust pizza) so I was a little giddy at the prospect; The young people working were friendly, everything looked clean, and the choices sounded very appealing, but the flavor and textures were disappointing: bland and sweet for the sake of sweet. This was during a time when I was practically enraptured by something as simple as a slice of lemon pound cake or a sandwich, so I feel like my bar was pretty low, yet they still didn't exceed it. I don't understand how fresh baked cookies can have so few of the qualities that make homemade cookies so amazing. I'm back to being gluten free, as my little experiment confirmed it's the better choice for me. There are things I miss (like homemade cookies and sandwiches and brownies and pancakes and so on) but at least passing by a Crumbl doesn't make me feel like I'm missing out.

The cookies weren't good overall. It was just sweet on top of sweet. They are huge and I can see the appeal - but they weren't for me or my family at all. It was like eating a cake cookie with no real flavor - just sweetness. The staff wasn't that friendly when we went as well. So, that made for the visit to be less than enjoyable. We walked in - no one addressed us. We had to figure out to order at the self-check out station by watching others that had been greeted when they entered. We made our order, waited, no one ever said anything until our order was ready and that was it. I really wanted to love this place. I really, really, really wanted to - but that wasn't the case for me.

First time at Crumbl was a great one. Had no idea what to expect, but we walked away very happy. These cookies are huge, packed with goodness, and are custom curated with incredible seasonal flavors/themes. Interior was extremely clean and the service was super quick. Highly recommend.

As always, delicious cookies and so fresh. Used my birthday coupon to snag a free cookie and bought two more as gifts for a friend. The employees here are always so friendly and always welcome you when you walk in. Parking lot is usually pretty busy and a bit hectic.

Love this place and all the new cookies that come out every week. I recommend you try this place before you listen to those who don't like it. Everybody's taste aren't the same

Late night Crumbl cookie family runs are our new favorite things. The flavors are delicious. The size of the cookie alone lasts me days. The staff seems nice. I really like that they provide kiosks if you'd like to use them. This gives us time to decide what we want. Once we put our order in our cookies are ready in minutes.

Very professional people, it looks very sanitary inside the kitchen as well as on the line. Plus the product (cookies) aer always delicious warm and fresh.

15.00 for these dry cookies with no butter cream icing. Not even shaped like French toast. This is the first time I've gotten terrible cookies from this location. Inconsistent and its a shame. I'll never order through Uber again because there's no way I would've walked out with these dry cookies

I've been here in person & I've gotten a few deliveries. I think I need an intervention at this point because I'm ADDICTED. I LOVE cinnamon roll most of all. We've gotten a lot of their flavors. I can't complain at all. The staff is friendly and the store is clean. I love the self-service kiosks and going to pick up my order greeted by smiling faces. I can't recommend this place enough!! The cookies are dense and chewy. The icing is delicious. I think you should try it if you've never been here. Crumbl is BOMB!