Civil Vapes

Found my new vape shop! Jordan took great care of my boyfriend and I. We've been to several different shops in Austin, but this is the most helpful service we've gotten yet. Got to sample the flavor and all! Definitely coming back here to stack up the points for a free bottle.

This is the best vape shop in Houston, period.The staff is welcoming, friendly, knowledgeable, and down to earth. The product selection is extensive, their prices are reasonable and staff helps you find the right vaporizer to suit your needs. There's no hesitation to crack the seal or give fair criticism on a product based upon the customer's individual needs.What sets this shop from the rest is how they treat new vapers. They don't make you feel stupid or out-of-place, and are more than willing to educate newbies on product, which is shockingly rare in my experience.I live an hour away in The Woodlands, but this is definitely my vape shop of choice, and worth the drive.

This shop is super neat, I got a completely new setup from start to finish. My mod had given out on me & it was time for a new one. The selection was pretty big for devices, but they had the most juice I've ever seen in one store. I was shocked because I have been to other vape shops, and they usually have your standard brand name juices. But I mean name any flavor and they have it. Because I was a first time customer, I got a deal on my mod and my batteries. And the juices were a TOTALLY fair price. I really really enjoyed it here. My only thing I wish they had, was more of a lounge area for vapers. They had couches, but I think it's cool to meet new people and share tips and tricks. If they could make a separate area for a "lounge" that would be cool. I think they don't do that only because they sell other merchandise besides vapor related products. Other than that, service is 100000% would recommend to any vaper! Thanks -Melanie.

Super awesome place! Just came in not really knowing what I wanted and they answered all my questions, explained a few things, and got me completely set up. Definitely coming back here more often.

People go here! These guys all help and even if your new they won't make you feel stupid. Great place to learn and quit smoking. Vape is the future!!!

There's quite a few vape shops around, huh? Civil Vapes caught my attention in the past due to its location but haven't been able to take a look until now.First thing I see coming thru the door:"Write us a review on Yelp for 20% off"handwritten on chalkboard signBlatant violation of Yelp rules/regulation. I must admit, the impression given was most unfavorable. If you have to pay for a good review there must be real problems.*I took photos of the sign and will send to proper Yelper(s). I will currently skip posting here as it may have been done without knowledge of the owner/manager*The other fault I noted was that the employee seemed to not have time to assist me. He was very busy gossiping (lack of a better word) about his "followers" on his social media. Additionally there were words used that really had no place being used at work.Upon being available, this employee proceeded to notice me. I will give him positive points on knowing the selection of juices they carry. Cancelling this out in full was the fact that the one I sampled was a mixed into whatever was before. Couldn't even begin to say what it was. This made me skip buying the coils I needed.

This review is based on two visits to the shop within a two week period.The first visit I was in the area and was low on juice so I thought I would come in and check it out. I loved the displays and immediately noticed what a nice selection of products carried and the long wall of e-juice was impressive and contained a good well stocked inventory of choices. I also noticed the large chalk board easel advertising 20% off for writing a Yelp review. I didn't ask about the details because asking and compensating (discount) are against Yelp's content guidelines. https://biz.yelp.com/support/review_solicitation I asked the clerk to see the menu or list of products carried so I could find a few that that I wanted to try. I was told they lost the menu and didn't have anything written to look at. I recognized some of the brands and some were new to me but unfortunately there was not even a list so I had to rely on the staff to help and tried to explain what flavors I liked. He couldn't find or suggest anything and eventually offered something that he thought I would like. I was generally satisfied with my purchase but still felt like if a had a list I could have found something better. On my second visit I brought my wife with because she wanted to try something new and still no menu and were told the iPad with the menu was broken. Same frustrating experience yet we were the only ones in the store and the clerk seemed more interested in his cell phone conversation about his Instagram account and the free samples he was getting. Overall it was a nice shop but the staff is kind of immature and more concerned with the cloud blowing scene and their social media followers than educating, and helping their customers.

Jordan is really awesome i love the nugget vape im using now its so awesome they always make us so happy and comfortable and they are very knowledgeable about all their products and they have so many choices to choose from it's like a candy store for adults

I came to buy a gift and Jordan took care of everything I needed. He answered all my questions and as a newbie he was super helpful. Great service and prices. Coming back very soon.