Cillie's Cakes

Cilies lack professionalism. This is not the place to be if you want to order a customized cake and you have your own ideas. I've had the worst customer service experience here. The owner, Naushad is too restricted to use his own ideas. He doesn't welcome customer's ideas AT ALL. I've worked with many other cake shops, ordered many customized cakes but never encountered an owner who is not open to work with their customers. First, I told him I'm not much concerned about how the cake looks. All I need is a tasty cake with very balanced sugar on it. The owner said this exactly, "Don't worry about the diet. Everyone can eat some sugar to celebrate birthday." I was flexible to welcome his suggestion and I said "Ok, lets do that then." Although, I was taken aback to hear that. He asked me the party theme, told him its Spidey and his amazing friends. He immediately started looking for Spidey toys on Amazon for toppers. As Amazon did not have Spidey toys during that time, he was showing me the Superhero toys. I told him I already have Spiderman toppers at home that we can use then, as that would be closer to the theme compared to Superheroes. He, who was unfamiliar with Spidey n his amazing friends, now tells me that Superheroes are closer to the character than just Spiderman. He was so adamant with his own notion. I hated the way he spoke and not welcoming his customers inputs at all. I told him I dont like the vibes so I left and didnot order. There's plenty of options in the area.I found one Amazing cake shop with Amazing customer service. And guess what they actually found Spidey n his... toys too! They made it the way I wanted it. Very balanced on sweet and looking gorgeous with the theme. Everyone in the party loved eating it and appreciated the look. That's how you do business, Cilies.Not to mention shop is not good at cleanliness too.

The best cake ever, Jungle Book theme for my daughter's baby shower, whipped cream and strawberry filling everybody loved it!

I ordered a cake here for my grandma's birthday. The guy who took the order was very patient, and he seems passionate as a cake decorator/designer. There was a lady in line before me that just kept asking questions, and he patiently answered her questions and also gave his suggestions. When it came to my turn, I kind of knew what I wanted but I also had quite a few questions, and he also answered them all, without being annoyed. His customer service on this aspect is superb. I ended ordering a heart shape cake that has rose designs all over and flowers on the top side. He said I should be pleased when I see it, and he will make it very elegant and nice. When I picked up the cake, I did indeed think it was pretty but it had some white flowers, and I did mention before that I didn't want anything white. I told the guy, and he was able to fix it and make it a different color in a jiffy. I kind of did wish it had more flower decorations for the price, but it was pretty the way it was, so it's fine.My grandma ended up loving the cake, and kept saying it looked pretty. The cake itself was soft mostly, but in a few small areas, the cake texture was a bit rough. It wasn't terribly rough, but it wasn't as soft as other areas, which I felt for the price of this cake, the taste should be perfect too. I had also requested strawberries inside the cake, but there weren't any. I would definitely re-order again though even though there were some imperfections. Another plus is the later hours that it stays open which makes it easier for people to pickup the cake.

I always thought that Cilies just had sweet items. But I was wrong. It wasn't until recently that I learned about their savory items, which includes their mouth watering nihari rolls. Yes, you read right, mouth watering nihari rolls. The tender shredded beef, wrapped up in a warm tortilla, which a smug of sauce... man I want some now. Yes it sounds like something you can make at home, but it's not. Trust me. It's not. Now let's talk sweets. Whatever sweet time you can get from there, is perfect! Their marble cake, and their fruit cakes are my personal favorites. Their fruit cake is moist to the max with the perfect amount of fruit. Customer service is excellent here too! Always a friendly staff which put customer service first. Always. If I am ever in that area and need a quick bite, nihari roll, a Dr.Pepper and a piece of cake is the way to go.

We love it! Cake is gorgeous and it's good! Will be recommending this bakery to all my friends.

Cillie's Cakes was the best decision for our Wedding cake!! We will forever be thankful for your decoration, creativity, taste of cake and professionality. Their team arrived right on time to our venue to set up the cake and were easy to work with. Highly recommend for any events!

I normally never write reviews but I feel the need to share my thoughts on this horrible cake. My husband bought me a black forest cake for an intimate bday celebration service w family. The outside of the cake was really beautiful however when I cut into it there was several layers w thick white frosting and barely any cake to enjoy. The cake itself tasted really stale, maybe been sitting there for 3 or 4 days. It was dry an the ingredients were cheap. None of my family members had seconds an I snapped a pic for the review then tossed it in the trash. Was so disappointed. They apparently know how to decorate the outside of a cake so they're good for asetheics. However the taste is pure trash.

Everything is well prepared and delicious. The staff behind the counter are very helpful and friendly.

I bought a fruit cake and slices of pineapple cake. The fruit cake was over 45 dollars!!! it had canned fruit that tasted like garbage. I thought for the price, they would at least use tasty fruits! They used more white frosting and not enough cake. The pineapple slice was dry and tasted like cardboard.The service lacks professionalism, the ambiance could use some improvement as well.

Too sweet and made with cheap ingredients, not professional, a kid handling the orders, not a clean counter, no gloves