Cappolla's Pizza and Grill of Cary

Nice place for a quick sit down and eat. The food was very good and the two ladies behind the counter were very nice. Definitely would go back again.

TLDR: Typical pizza place with good pizza. Employees are fun and friendly. Service is slow. Prices are high. Ample toppings are added.I ordered online for take-out from here on a weekday evening. I chose a medium cheese pizza with pepperoni (sauce on half the pizza) and a house side salad. The pizza was $15.99 and the side salad was $6.25, which seemed pricy. I arrived about 35 min after ordering and my order was not quite ready. I was informed by the two employees there that it was in the oven. There were no other customers inside and the restaurant did not seem too busy. My order was ready about 10 minutes later. By then I was quite hungry and I didn't want to check the order. Luckily it was accurate. I did remove the olives since I did not realize they would be on the salad. I do wish the online menu listed the salad ingredients. I was impressed that the cheese pizza was made as requested. Plus they added ample pepperoni, under the cheese and on top of the cheese. This was a huge step above other pizzerias in the area. Overall, we had a positive experience here, but is pricy so we likely won't be returning.

First time eating here. Was told prices in menu would not match making it difficult to know how much it would cost. Turns out the 9.50 10" pie was now 12.99???? That was bad enough but then they add a cash bypass fee of 3.5% and another charge offset fee as well. Pizza and Soda was 17.50! The food was less than good compared to other places and there was nothing unique or great. I did not appreciate the sub-honest pricing and fee gouging. I will not be coming back here.

We only tried the cheese pizza (half of it covered with Pepperoni), Buffalo chicken sub & Philly cheesesteak sub. All of them were super delicious & yummy! Loved the small chat & welcoming behavior of the cashier/owner. And most importantly, very happy to know that all of their offered food items are Zabihah halal. Will definitely visit again for more food.. highly recommended! #ThumbsUp

We ordered online and our order wasn't ready so we waited for a bit. When we finally got our pizza from the older woman wearing glasses and hijab headpiece who made them we realized our order was wrong. My pizza had bacon(I don't eat bacon) instead of olives so we brought it back. That same woman seemed to be offended that we did. When my fiancé explained she looked at me and rudely said "I can throw some olives on it" and he said that's not what we ordered. She then looked at me again and said "okay....you don't eat bacon?" while looking at me as if I was dumb. I said "no it's not what I ordered" and she rudely said "you can't just eat it? Do you want me to make another one?" We asked her to make what we ordered. She took the wrong pizza(later gave it to us), rolled her eyes, and proceeded to angrily make it. This place was recommended to us and I'm not sure why as her attitude was more than enough to make us not want to come back. Such a shame for a smaller business that we would've loved supporting. Update: got home with the pizza....mid.

I think what reviews are here drives home what this place is. It's not bad, but by no means is is great. It's perfectly mediocre. Some days it's solid, good taste, balance of ingredients and service. Then others it's like everyone there went not feeling it today and threw in the towel. For me those days weren't risking the potential good.

Nice staff but business practices need to be worked on. I ordered off DoorDash 1 hour before picking up, got the notification that the order was ready, and once I arrived I show them my pickup order. Note this is Sunday night with 3 other customers, very quiet inside. Once I show him the order he starts putting in the fries and cooking the chicken. They didn't have anything ready and it took me coming in to remind them to realize..? Anyway waited another 10 minutes for them to actually get my order complete...

Above and beyond service and food. friendly atmosphere and staff super helpful!! Definitely best pizza in Cary

This place used to be good. Now it's garbage I have been a regular at this place for the last three years. The owner is a nice guy but the gentlemen that work there have no idea what customer service is. They don't believe in wearing masks amid the high peak of the virus along with the fact that three of them have a long hair and long beard. The talk to customers like they are giving free food for the homeless. They hardly ever wear gloves. I watched the guy jump from ringing customers at the register to making sandwiches without using gloves nor washing his hands. The food is ok but when there is a huge lack of customers service, the food taste like ......PS, since when restaurants charge extra $2.00 for using credit/ debit cards??????? Knowing that 95% of customers use cards to pay!!!Won't go there again for sure.

Calzone was great. Easy to order and easy to pick up. Came in from out of town so I've only been once.