Jitters Cafe

It's 5 years later and this place is still a 5 star. Their paninis are still addictive and I'm not even exaggerating when I say I have never tried any other sandwich other than the buffalo chicken. AMAZING. I bring friends here all the time and they have all said that jitters has become a staple when in Melrose. Tim, I know you replied back to me 5 years ago when you read my original review and said that you would work on the attitude of your staff, I can tell you honestly that it hasn't had a huge improvement but some days are better than others. One major complaint I have (but I will not give lower stars for because this place deserves 5 stars because the sandwiches are incredible) is that I have a food aversion with pickles. I've had it my entire life, they make me incredibly ill, and I genuinely cannot stand when the juices touch my food. Every. Single. Time. I order a panini to enjoy there I let the person behind the counter know to please not include a pickle and without fail 98% of the time- there's a pickle with my food. I always have to ask for a new basket, and a few times the girls behind the counter I have actually heard them talking about poorly about me. One of your cashiers told me that for future visits just tell the person that I have a food allergy and they'll "take me more seriously" - well I did that on my last visit in and the girl behind the counter questioned if I had an actual food allergy or if I just didn't like them. So I told her about my previous experiences and what the other cashier had told me to do and she rolled her eyes at me and said "okay, I'll just put it in caps for no pickle". Another time I had come in with my friend and we both got Buffalo paninis. I usually order with no lettuce or cucumber and my friend orders regular- my sandwich had cucumbers on it, and hers was missing the sauce. When bringing my order back up to the counter to have it fixed, I had asked for the sauce for my friends sandwich and the cashier said that it would be an extra charge for another sauce if I was to get it, but if my friend came up they could just give it to her, which was strange but I walked away and awaited for my new sandwich. Unfortunately I was not given a new sandwich, the original sandwich that I sent back was just opened and the cucumbers were removed. One bite, I could immediately tell and we left. Anyways, no place is perfect. But 8/10 this place is and that's why we keep going back.

Great coffee shop in Melrose! Stopped in for lunch and had a delicious tuna melt & some great cold brew coffee. My dad enjoyed his caprese panini. There are tons of great breakfast and lunch options on the menu and an extensive coffee drink selection! The inside seating area is great for getting some work done while enjoying your coffee. There is also outside seating available just outside the cafe! The food came out quickly and the service was friendly. Great neighborhood cafe!

My date was a disaster but Jitters is WONDERFUL.Awesome sandwiches and snacks. Fantastic coffee.Go there, but not with that guy. I cant remember his name already.

Very unhelpful staff. Allergies can be very serious, so the staff should be trained in which products have which allergy for when customers ask; this would be easy to keep track of with labels or even a binder with the major allergens listed. When I called today the staff member who answered the phone couldn't be bothered to check and was dismissive.

Breakfast sandwich was phenomenal. The coffee is top notch. wish it was closer to my work in north Andover! Best coffee shop on north shore

Jitters Cafe just celebrated their 11th anniversary last month and I couldn't be happier for them. They weathered the pandemic and I am sure many other challenges as a small business. Food is wonderful and I like the variety of items for lunch and breakfast. The staff is friendly. Owner Tim is a hoot! Music is good and there is a comfy vibe to the place. Check out Jitters Cafe when you visit Melrose.

Spacious, not crowded, nice staff, good coffee! I was in town just for a couple of days and wanted to find somewhere to work for a bit that wasn't crowded and was low-key. I believe I found it in this place. Would be here regularly if it was near where I lived.

Very cozy and warm feeling. Fast and simple service. Reasonable prices for good food. Great place overall!

Absolutely love this place, the chicken salad sandwich is the GOAT. They keep it nice and warm inside during the winter

Came here late morning for a quick breakfast with my dad. I ordered a bacon, egg and cheese on a croissant which was delicious. My dad ordered the Italian sub which he really enjoyed. Reasonable prices, good coffee and quick service. There was also an abundance of seating inside and parking out back, which was extremely helpful. Would come again.