Fiorella's

We actually stumbled in here after trying to go to another restaurant with a long wait. We were so glad as this place was an order at the counter and was perfect for us and the kids. We have to get our own waters and seats but we appreciate the casualness of the place. The food came out relatively quick and the dished were flavorful and fresh. The pizza was thin and crispy. The kids enjoyed customizing either a pasta or pizza. The marinara sauce was fresh tasting. We've now gone twice and so far the options we've gotten have been great.

This is a neighborhood gem. The food is absolutely amazing and the price is very affordable. You can come for a casual dinner or grab a drink with a friend. We ordered different pastas and everyone loved their pick. I will definitely order my chicken napolitana again. It's not a classic dressy type of Italian restaurant but the decor is very nice and there's a bar. You have to order at the counter and bus your own table. Given the price I think it's very reasonable.

Love this place as i used to be a customer when they were open in Oak Sq in brighton 10 years ago! And when i tried it again in Lexington, it brought back the good memories. Nothing fancy but tasty and fresh food that we enjoyed! My gnocchi fra Diavolo was rich and delicious! Salad was crisp and refreshing and my partner adored his lemon chicken! Great prices, cafeteria style with a clean and pretty setup!

We had such a pleasant experience with this establishment! We placed an order online and it was ready in 9 minutes! There is a shelf with orders in brown bags neatly lined up and ready to be picked up. Very efficient!When I walked in, there was a staff member putting some bags up and she was very pleasant and all smiles. The restaurant looked super cute from my quick glances around. Nice seating areas and very clean. Looks like they do a lot of take out since a large part of the inside was devoted to pick up. Our party ordered the Caesar wrap, California wrap and Shrimp Scampi. I loved how easy the online ordering process was...you could customize your order by having them remove or add any ingredients. I ordered the California wrap without the dressing and with cheese and it was made perfectly. So much chicken! I had half for lunch and the other half for dinner! We all agreed that the food was extremely fresh and very tasty! Definitely will be back to get some more take out! So yummy! Highly recommend!

Was in Lexington for a client meeting and we chose this spot for a "lunch meeting". This joint is located in the hustle and bustle of downtown and parking can be found on the street. The joint itself is not massive but offers a casual/low key environment for you to grab some food and dine in or take out as desired. The service here was super friendly and you go up to the counter and place your order. They offer a variety of wraps, pastas, soups, salads, sandos, and pizzas. The party I was here with ordered the gnocchi, the Bolognese, and the chicken parmigiana. Apparently we all wanted to go into food coma for lunch this day :) . All of the food was delicious. Nothing super unique but solid flavors and hearty portions. Definitely enjoyed the food and it's a great spot to hit up.

Beautiful ambience and friendly service. I visited this restaurant twice, once for lunch and a few weeks later for dinner. I ordered salad with grilled chicken both times. My lunch salad was great, with tender and plentiful chicken. However, the same salad for dinner was quite disappointing; the chicken was dry and the pieces were few in number. We will give the restaurant another try; perhaps they were having an off night.

Ordered takeout. They said it would be ready by 6:50. Instead wasn't ready until 7:30. Was waiting in the restaurant. Then when we got home, our custom pasta was missing meat and cheese. Called and the woman who answered the phone was not polite. Will not be returning. If you want to get what you ordered & experience good service, go somewhere else.

Food was very good. Prices were reasonable. Service was also very good.I will definitely be back.

Fiorella's food was delicious and I like the casual but elegant self-service business model. Despite being busy, they accommodated our food allergies and the food arrived promptly. 5/5

We were excited to see a new Italian place open up in Lexington, as we have very little variety and choice here. The food is decent enough, though expensive for what it is (that I've ordered anyway). But the reason for this low review is the takeout service. The final straw was last week when one of our meals should have included meatballs (for which of course we were charged extra). My wife saw there was no meat to be found and called Fiorella's. Apparently, you only get one meatball - I assume a big one for $3.00 - but she didn't even get that. It was late evening on Friday and Fiorella's was our treat for dinner. Since we didn't get the meatball, Fiorella's rightfully offered to refund its cost. It's been nearly a week, and not surprisingly, we have not seen a refund pending. Before this, we have ordered pizza with extra pepperoni, and it has certainly not come with it - or if it did, that means you get one slice of pepperoni per slice of pizza if you just get the regular amount. Fiorella's offered to remake it, but as this was again dinner time, after work, and would involve standing around, we just decided to cut our losses (no refund was offered - but it doesn't matter because they don't give it to you anyway it seems). On an occasion before that, our takeout pizza order seemed to have been stolen at the takeout section they leave by the door for anyone to hop in and out of, sight unseen. Not a particularly big risk in Lexington, but since they knew it has happened before, you'd think they'd have changed protocol. They offered to let us wait around again after a busy work day to make a new one, which of course we waited for because that was our dinner. But at least this time we got what we paid for - despite how expensive the pizza is. So after too many wrong orders, a stolen pizza, and literally giving them money for things we didn't get and no refund actually given, that's the last time we'll go to Fiorella's. If they had extended any courtesies to us, that would have mattered. But not even processing refunds for things we didn't receive isn't acceptable (and not worth the time and aggravation to keep calling). And, who wants to worry about there being an order mistake every time they get take out? We certainly don't. Particularly after leaving a tip on a takeout order that wasn't even made correctly. If you're going to eat at Fiorella's, do yourself a favor and dine in instead of take out. At least you have a better chance of getting what you (over)paid for.